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Active Directory Self-Service Suite Overview
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Active Directory Self-Service Suite Overview


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An overview of the Active Directory Self-Service Suite- corporate whitepages and self-service password reset solution with SharePoint web parts.

An overview of the Active Directory Self-Service Suite- corporate whitepages and self-service password reset solution with SharePoint web parts.

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  • 1. AD Self-Service SuiteSelf-Service Password Reset and Corporate WhitePages
  • 2. Introducing AD PasswordReduce helpdesk costs while increasing security with self-service
    According to the Gartner Group, 20% to 50% of all help desk calls are for password resets
    The Challenge
    • Password resets are the largest single source of help desk requests. As organizations implement stronger password policies, end-users are forced to remember a greater number of complex and frequently changing passwords. The cost of a single password reset in a medium sized organization is estimated to be between $20 and $50. Organizations are caught between the goals of increased security and controlling user support costs.
    AD Password Solution
    • AD Password provides a simple, secure, self-service solution that allows end users to reset forgotten passwords and unlock their accounts. It also allows administrators to implement stronger password policies while reducing the help desk workload. Organizations no longer have to choose between security and reduced helpdesk costs.
    Copyright © 2010 - The Dot Net Factory, LLC. |
  • 3. AD Password Values and Objectives
    • Improves productivity, lowers costs and generates rapid ROI by enabling employee control over password resets without requiring IT intervention
    • 4. Design objectives include simplicity of operation and flexibility: friendly, intuitive, localizable and customizable interfaces spur rapid user adoption and increase user system satisfaction
    • 5. Increases system responsiveness for a process that can frustrate employees and divert valuable IT resources from higher value tasks when not automated
    • 6. Ability to easily and extensively brand interfaces ensures that AD Password can maintain a look and feel that is consistent with current corporate logos, colors, and styles
  • AD PasswordSelf-Service Reset and Account Unlock
    Copyright © 2010 - The Dot Net Factory, LLC. |
  • 7. AD PasswordKey Features
    • Active Directory and ADAM self-service password reset and account unlock
    • 8. Supports multiple un-trusted Domains and LDAP directories
    • 9. Advanced localization and UI customization - Click to add new languages and modify all screen text from a friendly web administration console.
    • 10. Helpdesk assisted password reset and unlock user interface
    • 11. User interfaces for SharePoint, Windows XP, Windows Vista, and the web
    Copyright © 2010 - The Dot Net Factory, LLC. |
  • 12. AD PasswordKey Features
    • Wide range of out-of-the box challenge questions
    • 13. Flexible password reset center lockout policy prevents users from trying to guess another user’s secret questions.
    • 14. Customizable HTML email alerts for end-users and administrators
    • 15. Auto-enrollment – allows new users to immediately perform password resets by answering questions about their directory information
    • 16. Challenge question weighting – questions may be weighted differently allowing users to not be required to answer all questions correctly but mandating that specific questions are always answered correctly
    Copyright © 2010 - The Dot Net Factory, LLC. |
  • 17. Customizable and Brandable Interfaces
  • 18. Microsoft SharePoint Web Parts
  • 19. AD Password Architecture
    Copyright © 2010 - The Dot Net Factory, LLC. |
  • 20. AD WhitePages & AD InfoCorporate AD and LDAP Self-Service Directory
  • 21. AD WhitePages & AD InfoBusiness Challenges
    Multiple directories each with stale and inaccurate information
    Printing and distributing paper directories is expensive
    Lost productivity looking for information in multiple sources
    Current systems do not allow employees to safely update selected personal information
    Lack of a password reset and reminder mechanism for primarily web-based users
    Need to provide selective directory information on a global scale without compromising privacy
  • 22. AD WhitePages & AD InfoBusiness Benefits
    Controlled self-service enables Active Directory as the most cost effective online employee directory
    Web-based access reduces the need to print and distribute paper directories
    A single authoritative source of accurate information increases productivity by simplifying employee communications and collaboration.
    Web-based password change facilities and reminders reduces help desk calls and prevent account lock outs
    Granular field level security and control maintains privacy and allows differing levels of information access
  • 23. AD WhitePages & AD InfoKey Product Features
    Supports both Active Directory and ADAM
    Supports connections to any number of untrusted domains
    User friendly web-interface
    Rapid deployment and easy customization
    Deploy as a web application or SharePoint web part
    Jpeg photo support
    Controlled self-service personal info updates
    Self-service change password
    Powerful search builder
    Display manager subordinate relationships
    Field validation and create your own pick list fields
    Dynamic field linking for rapid contextual navigation
    Multi-profile deployment allows custom views for different audiences
    Full Active Directory field availability
    Audits end user updates
  • 24. Microsoft SharePoint Web Parts
  • 25. Unique AD WhitePages & AD Info Technologies
    100% ASP.NET 2.0
    Anywhere/Everywhere deployment
    Directory Views technology (Virtual Directories)
    Full AD, ADAM, and LDAP objectClass and attribute support
    Dropdown lists, validators, and attribute generation rules
    Multi-profile technology