Metadata: Why Should TheTechnical Communicator Care?       Find Thy Content!  ISTC Technical Communication UK      Newcast...
•            Nolwenn KERZREHOTECHNICAL COMMUNICATOR &KNOWLEDGE MANAGERTEACHER CFTTR UNIVERSITY RENNES 2CONSULTANT COMPONIZ...
The pit… catch    Marlin is the proud and    worried father of Nemo.    When Nemo is captured    Marlin tries desperately ...
©Disney Entreprises, Inc/Pixar Animation Studios        ENVIRONMENTEASY TO FIND IN A CONTROLLED
©Disney Entreprises, Inc/Pixar Animation StudiosEASY TO FIND WHEN YOU KNOW IT WELL!
©Disney Entreprises, Inc/Pixar Animation Studios                                                   BUT THERE ARE TOO MANY ...
©Disney Entreprises, Inc/Pixar Animation StudiosINFOBESITY?
Metadata… Find thy content!a.   Infobesity…b.   Do you use metadata?c.   Make the metadata work for you!d.   Tips and good...
You Use MetadataSearching in web sites with keywords               Authors & Company name in PDFs                         ...
You Use Metadata
You Use Metadata
You Use Metadata
You Use Metadata
MAKE THEM WORK FOR YOU!Metadata
Topic-based, Structured        DocumentationTopics     Map (ToC)     Document
DITA Uses uses metadata        DITA Data About Data•           <task/>       <title/>          <shortdesc/>          <inde...
DITA Links Data
DITA Links Data                     Phrases and variables                     reused                     Images and icons ...
DITA Uses Metadata<author>Nolwenn Kerzreho</author><publisher>Ocean</publisher><status="new"><vrm="ISBN CODE">
What Can Metadata DO with DITA?Help you manage content  – status, keywords, author, reviewer, proprietorCreate conditional...
Structure The InformationSearch in the work environments categories, keywords, versionExpose what’s here: faceted searchLi...
Manage The Documentation LibraryManage projects:% completed, author topics, reviewed topics…Plan updates: creation informa...
Adapt the PublicationsReuse fragments, variables and media resourcesCreate conditional publications:  audience = noviceTra...
AND, on The Machine Side… Automate processes in the various environments (action on metadata) Optimize the research and ...
Wrapping Up…TC should care about metadata because?• They shape your work environment• They help users access the right inf...
GOOD PRACTICES.
I. Check the EnvironmentsIs the metadata enough outside of your workingenvironments? > Are the metadata enough in and out ...
II. Define Your Style Guide and ProcessChoose the metadata to use…Choose your values  – Keywords, versioning…Adapt your me...
III. Structure the InformationThink BIG…What is the real scope of the information in thedocument library? Today? Tomorrow?...
IV. Let the Publishing Engine Do its JobSample for the Web
V. Don’t Panic!
Communicator… Metadata Champion!Differentiation, categorisation, cataloguing:• indexing• terminology• documentation inform...
Questions?                                                        nolwenn.kerzreho@componize.com                          ...
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TCUK 2012, Nolwenn Kerzreho, Metadata: Why Should Technical Communicators Care?

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TCUK 2012, Nolwenn Kerzreho, Metadata: Why Should Technical Communicators Care?

  1. 1. Metadata: Why Should TheTechnical Communicator Care? Find Thy Content! ISTC Technical Communication UK Newcastle 4 October 2012 #tcuk
  2. 2. • Nolwenn KERZREHOTECHNICAL COMMUNICATOR &KNOWLEDGE MANAGERTEACHER CFTTR UNIVERSITY RENNES 2CONSULTANT COMPONIZE SOFTWARE
  3. 3. The pit… catch Marlin is the proud and worried father of Nemo. When Nemo is captured Marlin tries desperately to find him in the vast ocean…
  4. 4. ©Disney Entreprises, Inc/Pixar Animation Studios ENVIRONMENTEASY TO FIND IN A CONTROLLED
  5. 5. ©Disney Entreprises, Inc/Pixar Animation StudiosEASY TO FIND WHEN YOU KNOW IT WELL!
  6. 6. ©Disney Entreprises, Inc/Pixar Animation Studios BUT THERE ARE TOO MANY FISH (and other things) OUT THERE…
  7. 7. ©Disney Entreprises, Inc/Pixar Animation StudiosINFOBESITY?
  8. 8. Metadata… Find thy content!a. Infobesity…b. Do you use metadata?c. Make the metadata work for you!d. Tips and good practices
  9. 9. You Use MetadataSearching in web sites with keywords Authors & Company name in PDFs and MS Word filesFiltering a product in an online store
  10. 10. You Use Metadata
  11. 11. You Use Metadata
  12. 12. You Use Metadata
  13. 13. You Use Metadata
  14. 14. MAKE THEM WORK FOR YOU!Metadata
  15. 15. Topic-based, Structured DocumentationTopics Map (ToC) Document
  16. 16. DITA Uses uses metadata DITA Data About Data• <task/> <title/> <shortdesc/> <indexterm/> <taskbody/> <prereq/> <step/> <step/> <uicontrol/>
  17. 17. DITA Links Data
  18. 18. DITA Links Data Phrases and variables reused Images and icons Segments injected during publishing (captions, links, signal words, …) + FiltersRelationship table
  19. 19. DITA Uses Metadata<author>Nolwenn Kerzreho</author><publisher>Ocean</publisher><status="new"><vrm="ISBN CODE">
  20. 20. What Can Metadata DO with DITA?Help you manage content – status, keywords, author, reviewer, proprietorCreate conditional publications – conditional publishing (audience, product, platform…)Communicate with translators – Translation=no, commenting, language…Describe linked information – parents, children, peers… in context
  21. 21. Structure The InformationSearch in the work environments categories, keywords, versionExpose what’s here: faceted searchLink connected information: inheritance,status… 1
  22. 22. Manage The Documentation LibraryManage projects:% completed, author topics, reviewed topics…Plan updates: creation information, reviewControl the production: author, reviewer,translator… 2
  23. 23. Adapt the PublicationsReuse fragments, variables and media resourcesCreate conditional publications: audience = noviceTranslate and send for translation (language,indexing, reading direction) xml:lang = ja-jpControl links: inbound and outbound linking = target only 3
  24. 24. AND, on The Machine Side… Automate processes in the various environments (action on metadata) Optimize the research and discovery of elements, the reuse, the consistency, the usability. 4
  25. 25. Wrapping Up…TC should care about metadata because?• They shape your work environment• They help users access the right information• They enable better control on content in the development team• They interface with machines
  26. 26. GOOD PRACTICES.
  27. 27. I. Check the EnvironmentsIs the metadata enough outside of your workingenvironments? > Are the metadata enough in and out ofcontext: included metadata?> Are the metadata transparent on the finalformats (Web example)?
  28. 28. II. Define Your Style Guide and ProcessChoose the metadata to use…Choose your values – Keywords, versioning…Adapt your methods – What is the impact when using New or Changed ?
  29. 29. III. Structure the InformationThink BIG…What is the real scope of the information in thedocument library? Today? Tomorrow?What is the library scope?Do you need in-house metadata?
  30. 30. IV. Let the Publishing Engine Do its JobSample for the Web
  31. 31. V. Don’t Panic!
  32. 32. Communicator… Metadata Champion!Differentiation, categorisation, cataloguing:• indexing• terminology• documentation information architecture• online site architecture• SEO and keywords maintenance
  33. 33. Questions? nolwenn.kerzreho@componize.com www.componize.com©Disney Entreprises, Inc/Pixar Animation Studios @componize @nkerzreho
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