2008 Personnel Trends Post

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  • 1. Personnel Trends Terry Bledsoe March 31, 2008 2008 . 2008 . 2008 . 2008 .
  • 2. Terry Bledsoe Chief Information Officer Catawba County
      • What is my role?
      • What do I do?
      • What is the role of the Technology Department?
  • 3. IT Job Skills for 2008
    • What’s hot
    • Project management skills and certifications
    • Security experience
    • Business process understanding
    • Communication skills, especially writing and teaching expertise
    • The ability to manage remote workers and virtual teams
    • What’s not
    • Software development and programming
    • Quality assurance
    • Technical certifications
    http://www.networkworld.com/etm/2007/122007-etm-jobs-matter.html Skills in highest demand
    • VoIP
    • Unified Communications
    • Convergence
    • Virtualization
    • Security
  • 4. It’s not about PeopleSoft….. What is Technology About? It’s not about Programs….. It’s not about Email….. It’s not about the Internet….. It’s not about the Phones…..
  • 5. It’s about how they interact….. What is Technology About? It’s about empowerment….. It’s about People….. It’s about how they work…..
  • 6. Systems of People partners trust aggregate centralized collaborators specialized adapt reputation Self-organizing outliers
  • 7. Web 2.0 Wikis, Blogs, Social Networks Gov 2.0 Kid 2.0 Citizen 2.0 Are you already there and just don’t know it? Voter 2.0 Worker 2.0 Disruptive Technology Are you left behind? “ Web 2.0, is disrupting everything. Web 2.0 is not just adding to the communication mix. It requires a completely new way of thinking” Peter Debreceny, chair of the Institute for Public Relations . Is not black and white! Personnel 2.0
  • 8. Defining Web 2.0 – Core Tenets
    • Shared content
    • Shared tools
    • Unbounded dialogue
    • Cooperate, don’t control
    • Users add value
    Imagine That!
  • 9. Defining Web 2.0
    • Perpetual Beta State
    • Allows for self organizing groups/ systems
      • ( the long tail)
    • Today’s internet makes the citizen an active participant . Will government adapt to Web 2.0 by design or by default ?
  • 10. http://www.go2web20.net/
  • 11. Average Age - 43 Years Millennials
  • 12. Generational Use of Technology
    • Boomers
      • Those who have chosen to embrace technology, use e-mail, as they are exposed to new technology, if they see value to it, they may embrace it. They still like paper.
    • Gen X
      • Use e-mail, text-messaging, blogs, instant-messaging, and rely on a combination of Boomer old-fashioned socializing and Millennial social networking.
    • Millennials
      • It’s the air they breathe. To be human = to be a digital native (for many of us, this is a paradigm shift)
  • 13. Generations Help Understand Web 2.0 Millennials 1977 to 2000 Gen X 1965 to 1976 Boomers 1945 to 1964 Matures Before 1945 Average Age of Catawba County Worker - 43 Years Technology is not a “Tool” for Millennials, it is the very “Foundation” for everything they do. Web 2.0 is a reflection of the Millennial Generation.
  • 14. External Internal Applications Linked to
  • 15. Hardware Software Peripherals Capacity Users
  • 16. ? ? ? Lets hire someone…………
  • 17.
    • Matures (65+) are biggest audience
    • Boomers 2 nd
    • Age 18 – 34 lowest and decreasing
    • Minorities have the lowest readership
    • Before 1965 most households took 2 newspapers, now less than half of the households take 1 newspaper.
    • Online readership growing
  • 18. Recruit in the newspapers and you will mainly attract the Boomers……… and will completely miss the ……Millennials
  • 19.  
  • 20. EY LISTENS AND TALKS WITH COLLEGE STUDENTS ON FACEBOOK
  • 21. ONLINE VIDEO ADS AND DESCRIPTIONS OF JOBS
  • 22. http://www.careertours.com/
  • 23. Digital Resumes…. … Portfolios… … Web Pages… … Thumb drives… Now that you got their attention, are you ready for…….
  • 24. ? ? ? What about online applications and online assessments?........ Are you ready………………
  • 25.  
  • 26.  
  • 27.  
  • 28.  
  • 29. OLD RECRUITING METHODS WILL NOT WORK. REACH OUT
  • 30. Do Your Homework, Check Them Out Warning : Check With Legal!!!!!
  • 31.
    • Expectations Have Changed
    • Email
    • Office Suites
    • Unified Communications
    • Web Apps
    • Security
    • Public Records/retention/e-Discovery
  • 32. Security Appearance Environment FLSA Ergonomics Where
  • 33. Online Training Services Manage Life
  • 34. Are you brave enough to ? BLOG
    • Employee Information
    • RSS Feeds
    • Record of Notification
    • Feedback (if you want it)
  • 35.  
  • 36.
    • Important announcements like benefit enrollments
    • Changes in policies
    • Physical and certificate renewal reminders
    • Reminders of County Events
    • Securing resources for an event/emergency
    Text Messaging = Powerful Tool
  • 37. ISSUES MOVING TO THE FOREFRONT ISSUES . ISSUES . ISSUES . ISSUES .
  • 38. The new personal computer….. The simple cell phone is a relic Laptops replace desktops personal use / business use
  • 39. No Well Defined Slots Work is an Activity, Not a Place Old Rules Become Unrealistic New Tax Laws
  • 40. IP IP/AVL IP Surveillance IP Monitoring IP GPS Locating IPIPIPIPIPIPIPIPIP….
  • 41. What is attached to the network? What is the employee really doing? Programs? Stored Data?
  • 42. Government Attack Trends from 2007
    • Government accounted for 26 percent of data breaches that could lead to identity theft.
    • The primary cause of data breaches that could lead to identity theft was the theft or loss of a computer or other medium used for data storage or transmitting , such as a USB key.
    www.symantec.com/ISTR2007
  • 43.  
  • 44.
    • digital picture frames
    http://www.economist.com/science/displaystory.cfm?story_id=10410912 http://flickr.com/ http://www.digiframes.com/related/1017-4820/WiFi-Digital-Picture-Frames-Sungale-AW15B-WF.html WIFI .
  • 45.
    • Shut down accounts
        • Email
        • Network Access
        • Phone System
    • Secure equipment
    • Secure data stored on remote/mobile equipment
    • Make sure public record files are obtained
    • Signed statement that all data has been returned
    Termination……
  • 46. Implications……
    • Realize program and data may reside anywhere in the world
    • Web 2.0 applications/concepts are here to stay
    • Skills needed in Internet application development and interactive user interface
    • Collaboration – the network indispensible
    • Be careful choosing applications – must be able to integrate – standards
    • Be aware of static forms and formats
  • 47. Implications……
    • Applicants and employees will expect more services from government online
    • Must reach out to the world to get the best employees
    • Flexibility for all types of resumes and portfolios
    • Redefine work as an activity not a place
    • Schedules will need to be flexible
    • Policies may need to change
    • Change is accelerating, expected life of devices and skills are unknown
    • Termination may require new processes
  • 48. Implications……
    • Government records are a big source of identity threat and we must recognize that fact.
    • Good policies and procedures are needed for all devices. Mobile devices offer additional security challenges.
    • Mobile devices require special security training.
    • Training in security practices needs to be ongoing.
    • Security practices will at times be a burden but users must understand the importance.
  • 49. Be the change you want to see in the World Ghandi CHANGE . 2008 . 2008 . CHANGE .
  • 50. ? ? ? Questions?
  • 51. Personnel Trends Terry Bledsoe March 31, 2008 2008 . 2008 . 2008 . 2008 .
  • 52. Tagged and Shared
    • Careertours http://www.careertours.com/
    • Catawba County http://www.catawbacountync.gov/
    • Symantec Government Internet Security Threat Report www.symantec.com/ISTR2007
    • Facebook http://www.facebook.com/
    • Google Images http://images.google.com/imgres/
    • Linked in http://www.linkedin.com/
    • Mashable : 70+Tools for Job Hunting 2.0 http://mashable.com/2007/07/21/job-hunt/
    • Springwise.com http://www.springwise.com/marketing_advertising/new_job_for_online_video_recru/index.php
    • State of the News Media http://www.stateofthenewsmedia.org/2008/narrative_newspapers_audience.php?cat=2&media=4
    Catawba County does not promote, endorse and is not responsible for content on any of the sites or materials referenced on this page. References are for informational purposes only and the appropriateness is the sole responsibility of the individual viewing.