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On January 22nd, 2013 the TBR Professional Services research team recorded a recap of vendor performance reported in TBR's 3Q12 PSBQ IT Services Vendor Benchmark, focusing on how specific vendor, go-to-market and resource management strategies impacted financial performance. TBR Senior Analyst Ramunas Svarcas and Analyst Bryan Belange shared their perspectives on the results and provided additional insight into the performance and future of the services market. This deck is from that presentation.
Questions answered in the webinar included:
1. What is changing in the IT services market, and which segments are growing?
2. How is cloud impacting IT services revenue growth?
3. Is IT outsourcing disappearing?