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The TBR Professional Services research team recorded a webinar on Nov. 7, 2012, recapping vendor performance reported in TBR's 2Q12 Global Delivery Market Landscape, with a focus on how specific vendor, go-to-market and resource management strategies impact financial performance. TBR Senior Analyst Ramunas Svarcas and Analyst Erin Hichman shared their perspectives on the results and provided additional insight into the performance and future of the global services market.
Questions they answered included:
1.What are the drivers behind IT services headcount growth, and where are vendors adding new employees?
2.What are IT services vendors doing to achieve nonlinear revenue growth? Are vendors finding success?
3.What aspects of services delivery impact profitability expansion?
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