Four Keys to Get Your Colleagues to Embrace Web 2.0 and Second Life ® Session Starts: 8:00 am PST Welcome to our January 6th Meet-Up ! Facilitated by: Jonena Relth (JonenaL Revnik) President, TBD Consulting, Inc. All rights to TBD Training Materials solely belong to TBD Consulting, Inc. and cannot be reproduced or trained without written permission from TBD Consulting, Inc.

TBD Consulting – To Be Determined?? Jonena Relth, Founder and President 24 years business ownership of three companies 17 years founder TBD Consulting Providing solutions for Fortune 500 companies ASTD Valley of the Sun Chapter President 1999 Founder Contact Center Networking Dinner (CCND) – executive education group Our Mission/Passion TBD partners with our clients to create organizational development solutions that drive bottom-line results. We focus on improving performance management, employee engagement and process effectiveness. Markets Contact Centers, Technology, Financial Services, Healthcare, Manufacturing

Jonena Relth, Founder and President

24 years business ownership of three companies

17 years founder TBD Consulting

Providing solutions for Fortune 500 companies

ASTD Valley of the Sun Chapter President 1999

Founder Contact Center Networking Dinner (CCND) – executive education group

Our Mission/Passion

TBD partners with our clients to create organizational development solutions that drive bottom-line results.

We focus on improving performance management, employee engagement and process effectiveness.

Markets

Contact Centers, Technology, Financial Services, Healthcare, Manufacturing

Introductions Short Presentation – 4 Keys Group Activity Group Recaps Agenda

Introductions

Short Presentation – 4 Keys

Group Activity

Group Recaps

Ease ‘Em In My personal journey into Web 2.0 and Second Life ® … TBD’s Corporate Decision: Easy to make – harder to implement Driving Factors: Our staff and contractors are located across the US Current economic realities demanded Passion for staying up with technological solutions What: Use less expensive ways to communicate Implement faster and cheaper ways to host interactive meetings Use less expensive methods/tools to get our staff and customers trained and ensure transfer of knowledge and skills

TBD’s Corporate Decision: Easy to make – harder to implement

Driving Factors:

Our staff and contractors are located across the US

Current economic realities demanded

Passion for staying up with technological solutions

What:

Use less expensive ways to communicate

Implement faster and cheaper ways to host interactive meetings

Use less expensive methods/tools to get our staff and customers trained and ensure transfer of knowledge and skills

Show ‘Em Why & ROI Given to the right people, a spreadsheet tells a thousand stories. Keeping ahead of the competition is a strong motivator to type A personalities. Web 2.0 and Second Life ® are fun ways to communicate and learn! Sure beats some of the ‘ol standbys like long, boring conference calls…

Given to the right people, a spreadsheet tells a thousand stories.

Keeping ahead of the competition is a strong motivator to type A personalities.

Web 2.0 and Second Life ® are fun ways to communicate and learn! Sure beats some of the ‘ol standbys like long, boring conference calls…

Involve ‘Em Drink our own Kool-Aid. Remove all possible barriers to learning. Teach using fun activities. Make it easy for using the technology themselves – on their own. Watch for areas of interest and pounce (without them knowing). Encourage them to teach what they know best using the new technologies.

Drink our own Kool-Aid.

Remove all possible barriers to learning.

Teach using fun activities.

Make it easy for using the technology themselves – on their own.

Watch for areas of interest and pounce (without them knowing).

Encourage them to teach what they know best using the new technologies.

Leave ‘Em Wanting More Make sure that what we implement helps increase revenue, decrease costs and encourages others to learn and grow. Most women like to shop. Most men like toys. It’s only the beginning…marketing through social media avenues; Twitter, Ping, Ning, LinkedIn, streaming video and tools like Flickr to post pictures to blogs; webinar training sessions with accompanying blogs; and so much more .

Make sure that what we implement helps increase revenue, decrease costs and encourages others to learn and grow.

Most women like to shop.

Most men like toys.

It’s only the beginning…marketing through social media avenues; Twitter, Ping, Ning, LinkedIn, streaming video and tools like Flickr to post pictures to blogs; webinar training sessions with accompanying blogs; and so much more .

Until Next Time… Thanks for your participation in today’s meet-up in Second Life ® . For copies of today’s Group Recaps and PPT, visit: http://tbd-consulting.typepad.com/jonena_l_relth/ For updated information about upcoming meetings, visit the Webinars and Workshops link at: http://tbdconsulting.com/WebinarsandWorkshops.aspx

Thanks for your participation in today’s meet-up in Second Life ® .

For copies of today’s Group Recaps and PPT, visit:

http://tbd-consulting.typepad.com/jonena_l_relth/

For updated information about upcoming meetings, visit the Webinars and Workshops link at:

http://tbdconsulting.com/WebinarsandWorkshops.aspx