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Terminology Life Cycle Management Increasing Company-Wide Terminology Collaboration, CHAT2013
 

Terminology Life Cycle Management Increasing Company-Wide Terminology Collaboration, CHAT2013

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Presenters: Barbara Heinisch-Obermoser (University of Vienna), Andreas Murauer, Klaus Fleischmann (Kaleidescope) ...

Presenters: Barbara Heinisch-Obermoser (University of Vienna), Andreas Murauer, Klaus Fleischmann (Kaleidescope)

This presentation is a part of TaaS project funded from the European Union Seventh Framework Programme (FP7/2007-2013), grant agreement no 296312

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    Terminology Life Cycle Management Increasing Company-Wide Terminology Collaboration, CHAT2013 Terminology Life Cycle Management Increasing Company-Wide Terminology Collaboration, CHAT2013 Presentation Transcript

    • Terminology Life Cycle Management Increasing Company-Wide Terminology Collaboration CHAT 2013 @ tekom Terminology Life Cycle Management Fleischmann / Heinisch-Obermoser / Murauer
    • Who we are  Translation, Terminology and Authoring tools  Major technology partnerships  Sister of eurocom Translation Services, Vienna  Own developments extending SDL products:     quickTerm globalReview smartQuery expertTools CHAT 2013 @ tekom Terminology Life Cycle Management Fleischmann / Heinisch-Obermoser / Murauer
    • Terminology Processes Today  Collaboration  Participation  Acceptance CHAT 2013 @ tekom Terminology Life Cycle Management Fleischmann / Heinisch-Obermoser / Murauer
    • Life-Cycle Management: Our Vision  Sustainable, permanent terminology process Need Feedback Request Check & Prepare Change  True collaboration and acceptance Discuss & Vote Use Extend / Translate Approve  How can we engage people? CHAT 2013 @ tekom Terminology Life Cycle Management Fleischmann / Heinisch-Obermoser / Murauer
    • Critical Success Factor: Engagement  Crowdsourcing @ Facebook  100.000 words, 70 languages  FR translated by 4.000 users in 24 hours – voluntarily (*)  WHY?     Cause-driven Product-driven Community-driven Enthusiasm & engagement CHAT 2013 @ tekom Terminology Life Cycle Management (*) Sawyers, P (April/ May 2009). "Facebook's un-rebellion". Multilingual (62). Fleischmann / Heinisch-Obermoser / Murauer
    • Critical Success Factor: Engagement  Simple & fast access points      Windows App Browser / Tablet Smartphone Fuzzy etc. Tree navigation CHAT 2013 @ tekom Terminology Life Cycle Management Fleischmann / Heinisch-Obermoser / Murauer
    • Critical Success Factor: Engagement  Collaborative  Workflow  Communication  Self-Marketing  Social Web  „Edutainment“  Fun Factor CHAT 2013 @ tekom Terminology Life Cycle Management Fleischmann / Heinisch-Obermoser / Murauer
    • About Fronius Three divisions, one goal: technological leaps that set standards. Welding Technology CHAT 2013 @ tekom Solar Electronics Terminology Life Cycle Management Battery Charging Systems Fleischmann / Heinisch-Obermoser / Murauer
    • About Fronius ACTIVE PATENTS EMPLOYEES Innovation in figures: we currently own 864 active patents. 3,239 people work in the 20 international Fronius subsidiaries worldwide. TURNOVER APPRENTICES The development of young talent is important to Fronius. We currently employ 122 apprentices. Fronius achieved a turnover of 402 million euros in 2012. Partners Sales partners / representatives in more than 60 countries EXPORT Fronius supplies the world: we export 93.4% of our products. CHAT 2013 @ tekom Terminology Life Cycle Management R & D EMPLOYEES As we always want to be the leader, we employ 425 people in Research and Development. Fleischmann / Heinisch-Obermoser / Murauer
    • Why invest time and money into terminology work?  Consistent Wording (of course the main reason)  Eliminating project names from corporate communication  Making sure to be „state of the art“  Respecting copyrights of competitors CHAT 2013 @ tekom Terminology Life Cycle Management Fleischmann / Heinisch-Obermoser / Murauer
    • Terminology is essential for everyone CHAT 2013 @ tekom Terminology Life Cycle Management Fleischmann / Heinisch-Obermoser / Murauer
    • ‚drum coil‘ or ‚MarathonPack‘ CHAT 2013 @ tekom Terminology Life Cycle Management Fleischmann / Heinisch-Obermoser / Murauer
    • ‚MarathonPac‘ is the trademark of a competing company CHAT 2013 @ tekom Terminology Life Cycle Management Fleischmann / Heinisch-Obermoser / Murauer
    • Avoid unpleasant mistakes CHAT 2013 @ tekom Terminology Life Cycle Management Fleischmann / Heinisch-Obermoser / Murauer
    • 3 steps to an approved term Approval in terminology group Research and terminology work in German and English Term request CHAT 2013 @ tekom Terminology Life Cycle Management Fleischmann / Heinisch-Obermoser / Murauer
    • Our focus: Top quality & simple search quickTerm Web for all Fronius employees via intranet quickTerm Client Multiterm Client Excelling MT for terminologist Term requests, feedback on terms quickTerm Client for approvers in R&D, Marketing and Service Term requests, feedbacks, approvals Search for terms Termbase Is synchronized with the translation service provider CHAT 2013 @ tekom Terminology Life Cycle Management Fleischmann / Heinisch-Obermoser / Murauer
    • Status quo  approx. 5,500 German and 39,000 foreign-language terms universally valid battery charging systems solar electronics welding technology CHAT 2013 @ tekom Terminology Life Cycle Management Fleischmann / Heinisch-Obermoser / Murauer
    • Fronius International source-language terminology a Reviewers (Fronius subsidiaries) CHAT 2013 @ tekom al rov pp eurocom Translation Services quickTerm quickTerm (DE + EN) Multilingual terminology the process we trust in… ‚translation‘ Translators Terminology Life Cycle Management Fleischmann / Heinisch-Obermoser / Murauer
    • Fronius International source-language terminology a al rov pp Reviewers (Fronius subsidiaries) eurocom Translation Services quickTerm quickTerm (DE + EN) Multilingual terminology the process we trust in… ‚translation‘ Translators synchronisation MultiTerm server Fronius CHAT 2013 @ tekom MultiTerm server eurocom Terminology Life Cycle Management Fleischmann / Heinisch-Obermoser / Murauer
    • Who we are  University of Vienna  Largest University in the German-speaking world  Diversity of students and employees  Need for standardized university terminology organisational units degree programmes domain –specific terminology CHAT 2013 @ tekom Terminology Life Cycle Management professorships universityspecific terminology key research areas administrative terminology Fleischmann / Heinisch-Obermoser / Murauer
    • Terminology Collaboration  UniVieTerm  the terminological database of the University of Vienna  containing university terminology  Prescriptive terminology work  in German and English  by a terminology committee  for administrative university terminology  based on predefined roles CHAT 2013 @ tekom Terminology Life Cycle Management Fleischmann / Heinisch-Obermoser / Murauer
    • Social Approach in Terminology  End-users  search for terms  request terms  log terms  send feedback  like entries  contribute with their knowledge CHAT 2013 @ tekom Terminology Life Cycle Management Fleischmann / Heinisch-Obermoser / Murauer
    • Social Approach in Terminology  Enhancing motivation and engagement  Terminology quiz  Term of the week  Live chat CHAT 2013 @ tekom Terminology Life Cycle Management Fleischmann / Heinisch-Obermoser / Murauer
    • Outlook  Collaborative and social elements in terminology:  Enhance motivation and engagement of end-users  Increase acceptance of and participation in terminology work  Assure quality of terminological resources CHAT 2013 @ tekom Terminology Life Cycle Management Fleischmann / Heinisch-Obermoser / Murauer