Take a look at our case study to learn how Synthesio is helping Microsoft’s UK CPE team use social listening for gleaning powerful insights that provide a rich and holistic view of the customer journey.
CASE STUDY: MICROSOFT
MICROSOFT KEEPS ITS FINGER ON THE
PULSE OF CUSTOMER SATISFACTION
Microsoft’s UK CPE team has partnered with Synthesio since 2011 to develop a powerful tool called
“Being able to tap into, and make sense of, the fresh,
authentic voice of our customers is a powerful driver for positive change.”
As Bill Gates says: "Your most unhappy customers are your greatest source of learning."