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Syntel Overview



General overview of Syntel's mission and services

General overview of Syntel's mission and services



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  • Awards honors Award honor Diversity business minority certification MBE NMSDC Customer Media Amex American express Target Daimler Chrysler Chrysler dcx GM general motors Business 2 2.0 Forbes NeoQA Neo QA

Syntel Overview Syntel Overview Presentation Transcript

  • Syntel Overview
  • Syntel’s Corporate Mission The world of IT and KPO services will be defined by those organizations who consistently innovate and create incremental value for their clients. Successful firms will deliver insight, energy, passion, talent and innovation to solve client challenges and identify new sources of revenue. Syntel will deliver just that! “ We create new opportunities for our clients by harnessing our passion, talent, and innovation.”
  • About Syntel – Fast Facts Entrepreneurial Culture “ Customers for Life” Philosophy PASSION More than 18,000 professionals Multi-skilled workforce with technology skills and business expertise TALENT Corporate DNA of Innovation Integrated IT and KPO services Targeted industry solutions Customized Business Solutions INNOVATION Over 2 dozen offices in North America, Asia, Europe Global Development Centers GLOBAL SIZE AND STABILITY Founded in 1980, IPO in 1997 Profitable since inception NASDAQ: SYNT 2010 revenues of $532 million Growth rate greater than 16% over the past five years
  • Syntel’s Value Creation Model
    • Integrated IT & KPO delivery
    • Full spectrum services
      • Applications: Design, Build, Reusable Components, Integrate, Manage, Optimize
      • Technology: Consulting, Innovation, implementation, integration, optimization
      • Business process: BPM, BPO, KPO
    • Vertical alignment to deliver value
    • Structured process for creating innovation
      • Reusable component factory
      • Solution accelerators
    • Fixed price, SLA-based delivery
    • Customized delivery models
    • Onsite management, global resource pool
    • Certified, industry-leading risk management processes
    • Year-over-year improvement in client productivity and efficiency
  • Integrated Solution Offerings
      • Banking & Financial Services
      • Insurance
      • Healthcare & Life Sciences
      • Retail, Travel & Logistics
      • Manufacturing
      • Lower CAPEX and operating costs
      • Faster time-to-market through flexible resource provisioning
      • CLOUD
      • Tools and best practices to improve the end-to-end management of your business applications and critical network infrastructure 
      • Leveraging the power of analytics by harnessing your data assets to improve decision making and business performance
      • Customized Vertical Solutions
      • Business Process and Technology Integration
      • KPO
      • Frameworks and tools to improve quality
      • Automation to reduce TCO
      • TESTING
      • Building a foundation customized to your business needs
      • Build – Maintain – Optimize
      • Vertical Solutions
      • Custom Delivery Models
      • Full Spectrum: Legacy, Modern, Mobile, ERP
      • Solution Accelerators
      • Reusable Components
      • Industry Specific Solutions
      • Integrated ITO & KPO
  • Solutions Snapshot
      • Banking & Financial Services
      • Insurance
      • Healthcare & Life Sciences
      • Retail, Travel & Logistics
      • Manufacturing
      • KPO
      • TESTING
      • CLOUD
  • Frameworks and Customized Industry Solutions
      • TESTING
      • Banking & Financial Services
      • Insurance
      • Healthcare & Life Sciences
      • Retail, Travel & Logistics
      • Manufacturing
      • CLOUD
      • KPO
        • Regulatory Compliance
        • Pricing Services
        • Check 21
        • Revenue Cycle Management
        • Operational & Credit Risk Consulting
        • Operational Risk Framework
        • Pre Paid Cards
        • E2E Card Solution
        • Fraud Management
        • Default Management System
        • Loan Origination and Credit Risk Evaluation System
        • Regulatory Compliance
        • New Business/Policy Admin
        • Claims Management
        • Agency Management & Integration
        • Reinsurance
        • Back Office Billing, Accounting & Investment Management
        • ACORD Implementation
        • Technology channel solutions (Mobile, IVR, POS etc.)
        • Care Management
        • Clinical Analytics
        • Clinical Trials Management
        • EMR/EHR Integration
        • ICD 9-10, X12 5010
        • Medicare/ Medicaid
        • P4P Compliance
        • Pharmaco-vigilance
        • Revenue Cycle Management
        • RFID, DICOM & PACS
        • Healthcare Banking
        • Warehouse Management Systems
        • Package Shipment
        • Transportation Management Systems
        • Supply Chain & Distribution
        • Freight Management
        • Merchandising
        • POS
        • Crew management
        • Reward /loyalty programs
        • PLM
        • Engineering Services
        • Inbound & outbound Supply Chain Management
        • Back office management: HR, Finance, Sales & Marketing
        • Production Quality
  • Certifications and Awards PROCESS EXCELLENCE CORPORATE GOVERNANCE QUALITY ASSURANCE INFORMATION SECURITY PMI Registered Education Provider NMSDC Certified MBE All India Global Development Centers Global Outsourcing 100 2006-2011 Mumbai & Chennai Development Centers The Black Book Of Outsourcing 50 Best Managed Global Outsourcing Vendors (2007-2010) All India Global Development Centers Healthcare Informatics 100 2003-2010 (#62, 2011) FinTech 100 2007-2009 (#32, 2011) Top 20 BPO Provider, Top 50 ITO Provider Syntel KPO wins “Best Innovative LEAN Project” award Global Services 100 2007-2011 100 Best Small Companies (#27, 2011)
  • Our Expanding Infrastructure Footprint
    • Global Development Centers
      • 3 campuses in India (Mumbai, Chennai, and Pune)
      • 3 centers in the U.S. (Memphis, Nashville, Phoenix)
    • Campus Approach
      • Client comfort, state-of-the-art facilities
      • Designed to attract and retain top talent
    • 77-acre Campus in Pune, India
      • Opened in 2006
      • Capacity at 5,900 seats + 1,200 training seats
      • 1,200 more seats planned for Q4 2010
    • 29-acre Campus in Chennai, India
      • Phase I opened in May 2010 with 1,500 seats
    • In total, currently have over 100 acres with potential seat capacity for 25,000-30,000
    Chennai, India Pune, India
  • Enhanced Security
    • ISO 27001 certified processes for data and physical security
    • Built-in network redundancy (private data network and ISDN back up)
    • Multiple networked facilities in US, India, UK, Germany, Hong Kong, Singapore delivers ability to shift projects from one location to another, within hours
    • Daily data back up and off-site tape storage
    • Risk mitigation and business continuity plan in place
    100% compliance on client information security audits since 2007
  • History of Financial Strength
    • Profitable since founding in 1980
    • 2010 revenues of $532 million
    • U.S. owned, operated and audited
    • Five+ years of organic growth
    • Substantial cash reserves, no debt
    • The financial strength to grow with our corporate customers
    Applications Outsourcing Y2K E-Business TeamSourcing KPO
  • Syntel Differentiators Unique Engagement Approach History & Culture US-owned and operated, strong alignment with our clients’ culture Flexible, innovative, collaborative culture One of the best performing Mid-Tier companies Track record of successful business transition Blue-chip customer base 31- year history of delivering value; Technology experience from “Latest to Legacy” Proprietary “best in class” transition methodology Integrated ITO/KPO approach Customized global solutions Small Enough to Listen, Big Enough to Deliver™ Custom industry-specific solutions to deliver business value Innovation delivers reusable components, solution accelerators and client value