Implementing Flexible, yet Robust ApplicationIntegration for a Simplified Patient Experience      Healthcare organizations...
Implementing Flexible, yet Robust Application Integration for a Simplified Patient ExperienceWHY SYNTEL?                  ...
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Implementing Flexible, yet Robust Application Integration for a Simplified Patient Experience

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Healthcare organizations are constantly updating their technology landscape with
the latest IT advances, which can greatly enhance their systems and eventually,
their patient care. The technology setup at hospitals is diverse, comprising of
off-the-shelf products which are not restricted to one specialty, but spreads across
various departments/functionalities; for example, a hospital could be using GE Radiology,
Meditech LAB and Cerner Pharmacy.

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Implementing Flexible, yet Robust Application Integration for a Simplified Patient Experience

  1. 1. Implementing Flexible, yet Robust ApplicationIntegration for a Simplified Patient Experience Healthcare organizations are constantly updating their technology landscape with the latest IT advances, which can greatly enhance their systems and eventually, KEY EIS their patient care. The technology setup at hospitals is diverse, comprising of OFFERINGS off-the-shelf products which are not restricted to one specialty, but spreads across various departments/functionalities; for example, a hospital could be using GE Radiology, • B2B Integration (EDI 835, Meditech LAB and Cerner Pharmacy. 837, 270/271, HL7, CCD/ CCR, DICOM) With the advent of the Health Information Exchange (HIE) and Accountable Care Organizations, it • Application Integration - is imperative for hospitals to integrate data from diverse systems to create a unified patient view. Clinical, Revenue Cycle, Integrated systems can go a long way in gathering information from various applications, databases Ancillary – Lab, Radiology and tools, reducing manual efforts, and providing a consolidated report to key stakeholders. (EAI/EDI tools, such as BizTalk, TIBCO and IBM MB/ MQ) Providers should partner with a proficient partner to leverage Enterprise Integration Services, which • Healthcare Products can boost their efficiency and reduce turnaround time. (Meditech, GE, Siemens and Allscripts) Syntel’s Solution SYNTEL’S Syntel’s Enterprise Integration Services (EIS) boasts of rich experience in the Healthcare DIFFERENTIATORS industry, providing EIS services to payers, providers and life sciences. Key EIS offerings include IN EIS Enterprise Application Integration, B2B enablement, Business Process Monitoring and Business Rule Extension. • Dedicated Centers of Excellence (CoEs) • Tool-specific CoEs Operations Strategic • Mature processes, with a Support Consulting Services Services focus on verticals • Vast knowledge Implementation Architecture Study repositories Consulting and Assessment, Services • Certification and trainings Validation • Pilots and PoCs Building Center of Product / Tools / • Global partnerships with Frameworks Excellence for • Tibco Selection Enterprises Services • IBM • Microsoft • Domain experience • Strategic relationships EAI B2B / EDI BPM BRM/CEP • Dedicated executive team • Domain-certified resources Application / Package / Message Implementation Integration Intensive Human Business Rules Externalization DB Integration Guidelines Transformation and Intensive Document Intensive Predictive Enterprise Real Time Enterprise Service Bus Translation Trading Partner Decision Intensive Organization View Hub & Spoke Integration Networks End-to-End Testing Opportunities and Risks IMAGE1.JPG Identification Syntel’s EIS Practice Offerings
  2. 2. Implementing Flexible, yet Robust Application Integration for a Simplified Patient ExperienceWHY SYNTEL? Electronic Document Interchange using Industry Standard Documents Database Synchronization and EDI – 835, 837, 270, 271 integration such as Oracle,• A leading global IT and MS SQL, MySQL, etc KPO service provider Business to Business using XML/Custom File format –• Established in 1980 HL7, CCD, CCR (NASDAQ: SYNT)• More than 24 offices in B2B/EDI North America, Europe and Integration Asia• Flexible onsite-offshore global delivery model Package Integration Database Integration Integration• Dedicated team of domain experts, comprising physicians, pharmacists, Application technical and functional Integration experts, with certifications in HL7 and CDA Integrate off the shelf• Strong EMR experience business packages such as ERP, SCM, CRM, EHR’s• Proven track record in Meditech, EPIC, Revenue implementation of mandates Cycle Systems Integration of Custom Developed Apps. such as HIPAA, HL7, ANSI with websites, intranet portals, etc. Patient Portals, Labs, Radiology Systems X12, XML and customized file formats (delimited and Syntel’s EDI Solutions and Offerings positional) Syntel’s Electronic Data Interchange solution proves to be a huge advantage to providers by assisting them in the following: • Development of EDI Real-time application to process ANSI X12 27X transactions • Compliance to HIPAA mandates • EDI enablement such as 837 and 835 • Claims tracking and denials management • Enabling HL7/CCD/CCR/DICOM-based integration • Medical device Integration with EMRs Delivering EIS Excellence in Healthcare • Development of an end-to-end tracker for a large payer; this included Medicare enrollment and disenrollment process, enabling HIPAA claims with internal applications and enabling the integration of an acquired company with internal applications • Enabling cost reduction for license fees, allowing an alternative revenue stream through PA Open Connect, and a migration project for processing electronic remittance advice (ERA 835) for a large IDN • Integration of Meditech into the RCM Interface Development for a large IDN, developing a functionality that will allow multiple front-end Hospital Information Systems (HIS) the capability to interface to the Patient Accounting System • Automatic Processing of EDI 835 transactions for a large IDN, with a single solution/workflow for all EDI payers to reduce maintenance overheads • Product integration of Ambulatory EMR product with current legacy systems (via HL7) • HL7 and CCD consultation services for a large Healthcare payer For more information, visit Syntel online at www.syntelinc.com or call us at US/ +1 (248) 619-3503 UK/ +44 (0) 207-636-3587 © 2013, SYNTEL INC. 022013

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