Agenda What is Social Recruiting? Strategy Talent Identification Community Engagement Integration of other Platforms Engagement / Building Communities Candidate Experience Digital Body Language Source passive candidates Keys platforms in your strategy
Hiring RoutineReceive Requisition | Post | Resumes Roll In How many people have a documented Recruiting Strategy/Plan )?
Statistics Don’t LieAccording to data from the Bureau of Labor andStatistics, here is the breakdown of job seekerstatus: 32% passively looking 34% not looking 20% casually looking 14% actively looking How are you engaging the missing 86%?
Social TechnologyThere are great technologies to help you developand run successful social programs for your endusers (candidates in our case). But, the right technology won’t do much for you unless based on:•sound strategy aligned to your business goals•effectively enabled across your organization•by have engaging and relevant stories to tell
3 Keys to Social Media Key Question: What does the business want or need?Strategy: plan that marries your businessobjectives and your business insights to your user(candidates)Enablement: active commitment to becoming asocial business, make the social component a partof the company DNAContent: Storytelling! What your saying must passthe “Who gives a crap” test!
How Are You Currently Using Social Media?Blast jobs out via Twitter 70% of information goes unread Only appears in the stream of your followersPost jobs to LinkedIn profile status Short viewable shelf life Who sees it?Post to all your friends on FacebookPost in your G+ Stream
Social Media StrategyMission StatementGoalsBusiness StatementIdentify target audienceBenchmarksTracking
“Big 3” BasicsProfessional networking site, primary focus isbuilding a network of business contacts. Mostpeople mix personal relationships withpersonal.Users are more “power users” of social mediaand tool provides quick response to evangelist.Users see it as more personal and not a placeto mix “biz & personal”. Will be the standardsocial platform
Mission Statement“Begin with the end in mind” - Stephen CoveyHow does our ____ platform tie into theoverall social media goals?What do I want this to look like in the end? “Keep it real”, will I really engage people Is it just a sourcing tool? Doing it because all the cool kids are?
“Big 3” Mission StatementsDrive professional human resourcesconversation, engage business minded usersand answer questions by human resourcesprofessionals.Engage and share information via links fromother corporate platforms.Engage members of our communities on apersonal level.
GoalsWhat do you want to achieve?Attack Plan What do I know about social media? • Rank each platform What information is accessible? What skills do I need to master? What other resources should I use? Is this the best way to do it, or is there some other way?
GoalsDip toes in the shallow end: What is the little goal?Timetable: Create a set of workable goals focused on end result.
Goals Drive traffic to the corporate website Cross pollinate content to other social media communities for other corporate platforms. Provide a calendar of events for members and non- members of corporate communities. Promote revenue generating events. Conversation on HR related topics and business questions. Promote membership opportunities and reasons to be member of overall organization (4,400 members on LI only 2,500 paid memberships)
GoalsDrive corporate sponsored events live tweet events provide #hashtags for engagementDrive content from blog and discussions in other platformsCross tweet other corporate related content and relevant industry/related content ERE SHRM National / Regional SHRM Groups
Goals Promote all events other calendar events Encourage personal interaction/connections with corporation visually. Provide pictures and video of meetings, charity, community work and other events. Provide a calendar of key events to drive attendance to functions. Highlight blog content, key questions and conversations from other platforms.
“Big 3” Business Statement The LinkedIn community is a platform of business minded HR professionals providing peer to peer questions and answers. Drive engagement to other corporate platforms Our Facebook page is designed to showcase ourcompany and provide a visual of the group andtheir interactions
Target AudienceWho are you trying to reach? a) Jobseekers b) People with certain skills c) People who know people with certain skills d) Communities of people with B&C e) Influencers/mouthpiece for your organization
“Big 3” Target Audience HR professionals with a business mindset vs. a more “social” platform. Users may not be as apt to utilize personal networks suchas Facebook or Twitter. HR Professionals / potential corporation members Highly active users of social media (power users) Evangelist Engaged users of company HR Professionals seeking a personal connection with company
BenchmarkHow do you currently measure platform adoption? Are people engaged? Not just about the “likes” # users # of shares Mentions of your platforms Brand spokespeople
“Big 3” BenchmarksAs of 9/6/2011 the LinkedIn page has 4,277 members.Currently adding 5-10 new user per week.16 active subgroups, largest has 59 members.2-3 active tweets per day from corporate account3-4 retweets from power user members.As of 9/6/2011 we have 1,482 followers.Convert users into spokespeople and members.9/6/2011 we have 467 “likes”Average approximately 2-3 post per week.Receive 2-4 “likes” per post.
TrackingWhat works and what does not work. Measure against current stats Increasing engagement New members/followers Are you reaching your target audience? How are they engaging (video, blog, RT’s) Creators, Critics, Collectors, Joiners, Spectators and Inactives. Are you achieving goals? Are the goals still relevant?
Take Action on Your StrategyIdentify your social media team.Who is your company evangelists?Start with the platform that makes sense for your organization.Assign a coordinator to each platform.Everyone your company has been in contact with is a potential evangelist (if you are aware of your candidate experience)
Twitter Stats 42.3% of the entire American population was using Facebook in Feb 2011 Twitter‘s penetration rate was much lower, sitting at around 7% of the total population and 9% of the Internet-using population Twitter, on the other hand, is driven largely by so-called power users, and only 21% of registered users are actually active on the site. Another interesting and related Twitter usage stat: 22.5% of users are responsible for 90% of all tweets. Twitter’s penetration rate was around 7%, and by the end of this year it’s expected to be at 11% for American Internet users, or 16.5% of the population that also uses other social networks
Twitter Recruiting StrategyCompliment to other platformsTweetajob.comData gathering Bio URL Tweets Links shared
Sourcing Tool? Yes it Can Be!Within Twitter: www.Twitter.com/search useAdvanced Search or Twitter Search Operators
More Twitter Sourcing Boolean Search (Google or Bing) Try: site:twitter.com php AND (saas OR cloud) –job -jobs Twitter Search Engines or Directories IceRocket: search on key words in stream & profile Tweepsearch: Profile and bio search Twellow: Yellow pages for twitter, good search tool! Using Twitter Lists Try listorious.com
Engage Your CommunityAnswer questionsProvide clarificationFind and follow talent Keywords Events Associations Companies
Integrate With Other MediaCareer siteBlogsFacebook Fan PageLinkedIn profilesJob Alerts/email campaignsEmail signaturesPrint literature
YouTube Stats More video content is uploaded to YouTube in a 60 day period than the three major U.S. television ever! As of February 2011, YouTube has 490 million unique users worldwide per month. Who rack up an estimated 92 billion page views each month. We spend around 2.9 billion hours on YouTube in a month — over 325,000 years. And those stats are just for the main YouTube website — they don’t incorporate embedded videos or video watched on mobile devices. n networks created in 60 years.
YouTube as a Recruiting Tool?Before anyone joins a company they want knowwhat the culture is like….show them!Create visual content around your companyDon’t tell someone “you want to work for us”show them the realness.Incorporate video with other platforms NOT A TALENT IDENTIFICATION TOOL
Strategy: Community EngagementAdvertise: drive ads via other platforms or cool tools (QR codes are great hear)Vlog: video interview tips from the recruiting team (“How to” video #1 viewed)Engage: testimonials from your employees & customers When I see “message from our CEO”, I already know what she/he has to say!
Blog Recruiting StrategyEngage readers via writing and vloggingGuest post from expertsProvide a catalogue of specific informationFormat is not “formal”, let your hair downProvides insight into organization vs. stats NOT A TALENT IDENTIFICATION TOOL….or IS IT?
Community EngagementAllow comments & respond to all!Vlog – video “how to” | “what to do”Content should pass the “who gives a crap” test!Be a storytellerGreat source to find interactive / web / developers site:wordpress.com (java AND developer) alabama --job -jobs
Blog Search String KEYWORD1 KEYWORD2 (inurl:~blog|intitle:~blog) KEYWORD1 KEYWORD2 site:blogspot.com Try replacing blogspot.com with any of these popular blog hosts: blogs.msdn.com, livejournal.com, myspace.com, spaces.live.com, 360.yahoo.com, typepad.com, wordpress.com, technorati.com, xanga.com, weblogs.com and weblogger.com. Note that you can only do one site: at a time!
ContactAlex Putman, Vice President of Workforce Solutions 770-346-7216 firstname.lastname@example.org And follow Synergis at