ILUG 2008 - The future of Notes & Domino Reporting - Let your Notes data rock! - PART 1

The Future of Notes & Domino Reporting. Make your Notes data rock! Part 1 – Revolutionize the way you look at Notes & Domino data Orange Romania – a Case Study ILUG Conference | 4 June 2008 |1:45 pm to 2:30 pm

Highlights
Notes & Domino Applications & User Base
Reporting From Notes – Key Challenges
Where Did This Leave Us?
Comparison Parameters
Alternative Selected – Key Factors
Before & After Comparison
Post Implementation Benefits

Notes & Domino Applications & User Base
24 Notes workflow applications
Average of 200 concurrent users out of 3000 web users
Critical Notes applications
Revenue Impacting
Customer Retention & Loyalty Management
Credit & Collection Management – Roaming operations & settlements with other service providers
Fax Activation - Customer Subscription Management
Customer Operations
Retail Customer Services Management
Corporate Customer Services Management
Internal business processes
Internal Request Note & Acquisition - Requisitions, Purchase, Delivery & Material Receipt Management
Human Resources related business processes (promotions, internal transfer, staff recruitment, change of employee status)

Key Challenges
Limited data presentation
Visualization restricted to how data is presented in Views
Complex Lotus Notes scripts with limited presentation capabilities
Inability to meet ad-hoc needs
Ad-hoc customization not possible
Significant overhead on Notes developers
Views need to be constantly modified / extended to fit varying information needs of users
Time & resource intensive
Reporting from Notes – Creating Notes Views

Reporting from Notes – Scripting
Key Challenges
Resource & time intensive
Limited visualization capabilities
No ad-hoc viewing

Where did this leave us?
A bad place to be in
System growth leads to growth in both applications and reporting requirements, while IT resources remain the same
Results
Increased stress on IT’s capacity to deliver
Increased costs in delivering both new reports and enhancements to existing reports
We chose to move
Implement an enterprise reporting system
Broad Requirements
Framework and tools for report design & development
Features – data visualization (charts, graphs), scheduling, export, etc
Data security - Business roles mapped to reports & report data
Expected Results
Enhanced decision making abilities for business users while decreasing IT effort and increasing both business user & IT productivity

Comparison Parameters
Speed of report creation & maintenance
Ease of use for developers and users
Extensive support for report types to meet business need
High Performance

We chose native Notes & Domino Reporting!
Key factors
Report Wizards - Minimal development overhead
Intuitive GUI-driven report builder with rapid visualization
Extensive support for simple and complex reports
Inherent support for Notes Formula & Multi-value fields
Master-Detail, Anchor Links, Production reports
Extensive Filtering support & API integration to reports
Natural extension of Notes application workflow and ACLs
Outstanding performance and report response times
Excellent support though the pre-sale and post-sale process

Sales HR Application CRM Application Finance Application Applications Lotus Notes & Domino Reporting enabled by IntelliPRINT How IntelliPRINT works?

Developer Sales HR Application CRM Application Finance Application Applications Lotus Notes & Domino Reporting enabled by IntelliPRINT Developer starts creating a report from the Notes application How IntelliPRINT works?

Report Designer Developer Sales HR Application CRM Application Finance Application Applications Lotus Notes & Domino Reporting enabled by IntelliPRINT IntelliPRINT Designer is launched from the Actions menu How IntelliPRINT works?

Report Designer Developer Sales HR Application CRM Application Finance Application Applications Lotus Notes & Domino Reporting enabled by IntelliPRINT Report is created in the designer How IntelliPRINT works?

Report Designer Developer Sales HR Application CRM Application Finance Application Applications Lotus Notes & Domino Reporting enabled by IntelliPRINT Report saved as an IntelliPRINT format in the Notes database How IntelliPRINT works?

Report Designer Report Viewer Developer Business User Sales HR Application CRM Application Finance Application Applications Lotus Notes & Domino Reporting enabled by IntelliPRINT Business User opens the saved IntelliPRINT format in the Report Viewer How IntelliPRINT works?

Report Designer Report Viewer Developer Business User Sales HR Application CRM Application Finance Application Applications Lotus Notes & Domino Reporting enabled by IntelliPRINT Developer starts creating a report from the Notes application IntelliPRINT Designer is launched from the Actions menu Report is created in the designer Report saved as an IntelliPRINT format in the Notes database Business User opens the saved IntelliPRINT format in the Report Viewer How IntelliPRINT works?

Report Designer Report Viewer Developer Business User Sales HR Application CRM Application Finance Application Applications Users are able to share reports in any format Lotus Notes & Domino Reporting enabled by IntelliPRINT How IntelliPRINT works? Export Print Email

Before and After Comparison – Report Design Before After

Before and After Comparison - Report Before After

For Business Users
Rapid delivery - w aiting period of 1 to 2 days eliminated
Business users are thrilled the quality of reports
Decision making has improved with timely analysis of business processes
Significant gains in user productivity and business efficiency

For IT
Minimum 80% savings in report creation time
15% reduction in overall IT overhead, enabling resources to be deployed for other business critical tasks
Strong impact on lowering costs of report implementation
Rapid ROI - within 12 weeks of deployment!

In Mihai’s words! Mihai Cristescu Orange Romania SA “ The business relationship we have developed beginning with the first day of evaluation of IntelliPRINT Reporting has been growing since and we are really satisfied about its choice as our reporting solution for Lotus Notes applications.” “ Among all the solutions we evaluated, nothing came close to IntelliPRINT Reporting in terms of the quality of the solution or the ease of deployment while also meeting our needs. IntelliPRINT Reporting enabled us to standardize and improve the quality of reports that we deliver to our workflow application users. It has helped us in improved decision-making through timely analysis of business processes. IntelliPRINT Reporting has also had a strong impact on lowering our costs of report implementation and has significantly increased the speed of report delivery by providing a standard framework for reporting. We were amazed at the 80% savings in IT time spent earlier on creating or modifying reports and the rapid Return on Investment achieved within 12 weeks of deployment!” “ Thank you IntelliPRINT & Synaptris!”

Unlock the Business Value of your Notes & Domino data!

ILUG 2008 - The future of Notes & Domino Reporting - Let your Notes data rock! - PART 1

by Synaptris Inc. on Jul 18, 2008

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ILUG 2008 - The future of Notes & Domino Reporting - Let your Notes data rock! - PART 1 — Presentation Transcript