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ILUG 2008 - The future of Notes & Domino Reporting - Let your Notes data rock! - PART 1
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ILUG 2008 - The future of Notes & Domino Reporting - Let your Notes data rock! - PART 1

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Here is the first part of the presentation made by Synaptris at the ILUG 2008 Conference titled “The future of Notes & Domino reporting. Make your Notes data rock!” on June 4, 2008. This ...

Here is the first part of the presentation made by Synaptris at the ILUG 2008 Conference titled “The future of Notes & Domino reporting. Make your Notes data rock!” on June 4, 2008. This presentation takes you through the case study of Orange Romania, IntelliPRINT customer, and explains how they revolutionized the way they look at Lotus Notes & Domino data and achieved 80% savings in IT time, 15% reduction in overall IT overhead and RoI within 12 weeks of deploying IntelliPRINT Reporting.

The other 3 parts of the Synaptris session at ILUG 08 will be soon uploaded here.

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    ILUG 2008 - The future of Notes & Domino Reporting - Let your Notes data rock! - PART 1 ILUG 2008 - The future of Notes & Domino Reporting - Let your Notes data rock! - PART 1 Presentation Transcript

    • The Future of Notes & Domino Reporting. Make your Notes data rock! Part 1 – Revolutionize the way you look at Notes & Domino data Orange Romania – a Case Study ILUG Conference | 4 June 2008 |1:45 pm to 2:30 pm
    • Highlights
      • Notes & Domino Applications & User Base
      • Reporting From Notes – Key Challenges
      • Where Did This Leave Us?
      • Comparison Parameters
      • Alternative Selected – Key Factors
      • Before & After Comparison
      • Post Implementation Benefits
    • Notes & Domino Applications & User Base
      • 24 Notes workflow applications
      • Average of 200 concurrent users out of 3000 web users
      • Critical Notes applications
        • Revenue Impacting
          • Customer Retention & Loyalty Management
          • Credit & Collection Management – Roaming operations & settlements with other service providers
          • Fax Activation - Customer Subscription Management
        • Customer Operations
          • Retail Customer Services Management
          • Corporate Customer Services Management
        • Internal business processes
          • Internal Request Note & Acquisition - Requisitions, Purchase, Delivery & Material Receipt Management
          • Human Resources related business processes (promotions, internal transfer, staff recruitment, change of employee status)
      • Key Challenges
      • Limited data presentation
        • Visualization restricted to how data is presented in Views
        • Complex Lotus Notes scripts with limited presentation capabilities
      • Inability to meet ad-hoc needs
        • Ad-hoc customization not possible
      • Significant overhead on Notes developers
        • Views need to be constantly modified / extended to fit varying information needs of users
        • Time & resource intensive
      Reporting from Notes – Creating Notes Views
    • Reporting from Notes – Scripting
      • Key Challenges
      • Resource & time intensive
      • Limited visualization capabilities
      • No ad-hoc viewing
    • Where did this leave us?
      • A bad place to be in
        • System growth leads to growth in both applications and reporting requirements, while IT resources remain the same
        • Results
          • Increased stress on IT’s capacity to deliver
          • Increased costs in delivering both new reports and enhancements to existing reports
      • We chose to move
        • Implement an enterprise reporting system
        • Broad Requirements
          • Framework and tools for report design & development
          • Features – data visualization (charts, graphs), scheduling, export, etc
          • Data security - Business roles mapped to reports & report data
        • Expected Results
          • Enhanced decision making abilities for business users while decreasing IT effort and increasing both business user & IT productivity
    • Comparison Parameters
      • Speed of report creation & maintenance
      • Ease of use for developers and users
      • Extensive support for report types to meet business need
      • High Performance
    • We chose native Notes & Domino Reporting!
      • Key factors
      • Report Wizards - Minimal development overhead
      • Intuitive GUI-driven report builder with rapid visualization
      • Extensive support for simple and complex reports
          • Inherent support for Notes Formula & Multi-value fields
          • Master-Detail, Anchor Links, Production reports
          • Extensive Filtering support & API integration to reports
      • Natural extension of Notes application workflow and ACLs
      • Outstanding performance and report response times
      • Excellent support though the pre-sale and post-sale process
    • Sales HR Application CRM Application Finance Application Applications Lotus Notes & Domino Reporting enabled by IntelliPRINT How IntelliPRINT works?
    • Developer Sales HR Application CRM Application Finance Application Applications Lotus Notes & Domino Reporting enabled by IntelliPRINT Developer starts creating a report from the Notes application How IntelliPRINT works?
    • Report Designer Developer Sales HR Application CRM Application Finance Application Applications Lotus Notes & Domino Reporting enabled by IntelliPRINT IntelliPRINT Designer is launched from the Actions menu How IntelliPRINT works?
    • Report Designer Developer Sales HR Application CRM Application Finance Application Applications Lotus Notes & Domino Reporting enabled by IntelliPRINT Report is created in the designer How IntelliPRINT works?
    • Report Designer Developer Sales HR Application CRM Application Finance Application Applications Lotus Notes & Domino Reporting enabled by IntelliPRINT Report saved as an IntelliPRINT format in the Notes database How IntelliPRINT works?
    • Report Designer Report Viewer Developer Business User Sales HR Application CRM Application Finance Application Applications Lotus Notes & Domino Reporting enabled by IntelliPRINT Business User opens the saved IntelliPRINT format in the Report Viewer How IntelliPRINT works?
    • Report Designer Report Viewer Developer Business User Sales HR Application CRM Application Finance Application Applications Lotus Notes & Domino Reporting enabled by IntelliPRINT Developer starts creating a report from the Notes application IntelliPRINT Designer is launched from the Actions menu Report is created in the designer Report saved as an IntelliPRINT format in the Notes database Business User opens the saved IntelliPRINT format in the Report Viewer How IntelliPRINT works?
    • Report Designer Report Viewer Developer Business User Sales HR Application CRM Application Finance Application Applications Lotus Notes & Domino Reporting enabled by IntelliPRINT Developer starts creating a report from the Notes application IntelliPRINT Designer is launched from the Actions menu Report is created in the designer Report saved as an IntelliPRINT format in the Notes database Business User opens the saved IntelliPRINT format in the Report Viewer How IntelliPRINT works?
    • Report Designer Report Viewer Developer Business User Sales HR Application CRM Application Finance Application Applications Lotus Notes & Domino Reporting enabled by IntelliPRINT Developer starts creating a report from the Notes application IntelliPRINT Designer is launched from the Actions menu Report is created in the designer Report saved as an IntelliPRINT format in the Notes database Business User opens the saved IntelliPRINT format in the Report Viewer How IntelliPRINT works?
    • Report Designer Report Viewer Developer Business User Sales HR Application CRM Application Finance Application Applications Users are able to share reports in any format Lotus Notes & Domino Reporting enabled by IntelliPRINT How IntelliPRINT works? Export Print Email
    • Before and After Comparison – Report Design Before After
    • Before and After Comparison - Report Before After
    • Post Implementation Benefits
      • For Business Users
      • Rapid delivery - w aiting period of 1 to 2 days eliminated
      • Business users are thrilled the quality of reports
      • Decision making has improved with timely analysis of business processes
      • Significant gains in user productivity and business efficiency
      • For IT
      • Minimum 80% savings in report creation time
      • 15% reduction in overall IT overhead, enabling resources to be deployed for other business critical tasks
      • Strong impact on lowering costs of report implementation
      • Rapid ROI - within 12 weeks of deployment!
      Post Implementation Benefits
    • In Mihai’s words! Mihai Cristescu Orange Romania SA “ The business relationship we have developed beginning with the first day of evaluation of IntelliPRINT Reporting has been growing since and we are really satisfied about its choice as our reporting solution for Lotus Notes applications.” “ Among all the solutions we evaluated, nothing came close to IntelliPRINT Reporting in terms of the quality of the solution or the ease of deployment while also meeting our needs. IntelliPRINT Reporting enabled us to standardize and improve the quality of reports that we deliver to our workflow application users. It has helped us in improved decision-making through timely analysis of business processes. IntelliPRINT Reporting has also had a strong impact on lowering our costs of report implementation and has significantly increased the speed of report delivery by providing a standard framework for reporting. We were amazed at the 80% savings in IT time spent earlier on creating or modifying reports and the rapid Return on Investment achieved within 12 weeks of deployment!” “ Thank you IntelliPRINT & Synaptris!”
    • Unlock the Business Value of your Notes & Domino data!