DNUG 2008 – Unlocking the Business value of Notes & Domino data – Goodyear Dunlop Tires Germany

Unlock the Business Value of your Notes & Domino data! Stefan Kirsch, Goodyear Dunlop Tires Germany DNUG Conference 5 June 2008 Session 5 – Best Practices 3:15 pm to 4:00 pm

Agenda
Notes & Domino applications, User base, Reporting needs
Reporting from Notes – Key Challenges
Alternatives considered
Comparison Parameters
Alternative selected – Key factors
Before & After comparison
Post implementation benefits

Notes & Domino applications, User base, Reporting needs
CRM
User-base: Sales Force, Sales Management, Marketing
Reporting Needs: Visit Report Overview, Visit Preparation, Customer AOP, Customer Pre-orders, Customer Details, etc
Formula Printing: Customer Annual Contract, Campaign, Sales Offer, Letter of Correspondence, Customer Visit Report
Reporting on SAP/BI Data (imported to Notes Applications)
Sales figures, Credit information, Order/Backorder Report, Credit Note Report

Reporting from Notes – Data Export
Exporting data from Notes and reporting from it overcomes the issues with native Notes reporting
Limited data presentation / visualization
Significant overhead on Notes developers

Data Export / Set-up
Effort & time intensive to export data and partition to various user groups
Large performance and time overhead
Significant overhead on developer resources
Maintenance
Repetitive daily/weekly process depending on user’s reporting needs adds to developer overhead
Notes Reporting Using Data Export - Key Challenges

Meeting business needs
Not integral to the application’s workflow and user experience
Users are not satisfied due to extensive delays and limited reports
Other issues
Loss of data integrity & security (Notes ACL settings)
Additional database(s) needed to store reports
Value-selection not possible, e.g. salesman-codes
Complex reports and Export to other formats, e.g. PDF, not possible
Notes Reporting Using Data Export - Key Challenges

Alternatives Evaluated
1) Tools that enhance reporting from data exported from Notes
Minor enhancement to current export & report process efficiency
Most challenges are not addressed
Variety of tools that can be used with data exported from Notes

Alternatives Evaluated
2) Tools that enhance Reporting within Notes and Domino
Native reporting internal to Lotus Notes & Domino applications
Minimal developer overhead and extensive report support
Integral to Notes application workflow
IntelliPRINT from Synaptris was the only solution that met criteria

Comparison Parameters
Rapid report creation & maintenance
Ease of use for developers and users
Extensive support for report types to meet business need
High Performance

Alternative selected – Internal Notes & Domino Reporting solution
Key factors
Report Wizards - Minimal development overhead
Intuitive GUI-driven report builder with rapid visualization
Extensive support for simple and complex reports
Inherent support for Notes Formula & Multi-value fields
Master-Detail, Anchor Links, Production reports
Extensive Filtering support & API integration to reports
Natural extension of Notes application workflow and ACLs
Outstanding performance and report response times
Excellent support though the pre-sale and post-sale process

Before & After – Comparison BEFORE Notes Database Columns rearranged to support Excel format Report DB

Before & After – Comparison BEFORE Notes External Database Columns rearranged to support Excel format Report DB

Sales HR Application CRM Application Finance Application Applications Lotus Notes & Domino Reporting enabled by IntelliPRINT

Developer Sales HR Application CRM Application Finance Application Applications Lotus Notes & Domino Reporting enabled by IntelliPRINT Developer starts creating a report from the Notes application

Report Designer Developer Sales HR Application CRM Application Finance Application Applications Lotus Notes & Domino Reporting enabled by IntelliPRINT IntelliPRINT Designer is launched from the Actions menu

Report Designer Developer Sales HR Application CRM Application Finance Application Applications Lotus Notes & Domino Reporting enabled by IntelliPRINT Report is created in the designer

Report Designer Developer Sales HR Application CRM Application Finance Application Applications Lotus Notes & Domino Reporting enabled by IntelliPRINT Report saved as an IntelliPRINT format in the Notes database

Report Designer Report Viewer Developer Business User Sales HR Application CRM Application Finance Application Applications Lotus Notes & Domino Reporting enabled by IntelliPRINT Business User opens the saved IntelliPRINT format in the Report Viewer

Report Designer Report Viewer Developer Business User Sales HR Application CRM Application Finance Application Applications Lotus Notes & Domino Reporting enabled by IntelliPRINT Developer starts creating a report from the Notes application IntelliPRINT Designer is launched from the Actions menu Report is created in the designer Report saved as an IntelliPRINT format in the Notes database Business User opens the saved IntelliPRINT format in the Report Viewer

Report Designer Report Viewer Developer Business User Sales HR Application CRM Application Finance Application Applications Users are able to share reports in any format Lotus Notes & Domino Reporting enabled by IntelliPRINT Export Print Email

Creating this report in IntelliPRINT - DEMO

Ease of use
Easy and rapid development with the advanced WYSIWYG report designer
Report Creation
Minutes as compared to hours / days / weeks
Performance
Minimum 5 times faster for bulk reports
Report Quality
Presentation quality, exceeding industry standards
Maintenance
“ 0” maintenance overhead!
Before & After comparison 00:29 00:26 Process Data to Report 00:27 04:35 Transfer Data into Tool IntelliPRINT Report Designer Previous Solution Duration (min:sec)

Post Implementation Benefits
For Business Users
Business users are thrilled with the visualization experience and ease of use
Users get reports with real time data, on demand
Significant gains in user productivity and business efficiency

Post Implementation Benefits
For IT
Notes developers are now able to focus on critical application development tasks
Minimum 75% savings in report creation time
Very effective and comprehensive reports never before possible are being delivered to users
Rapid ROI within 12 weeks of deployment

Thank You Unlock the true business value of your Notes & Domino data! Maximize the return from your Notes & Domino investments! Questions?

DNUG 2008 – Unlocking the Business value of Notes & Domino data – Goodyear Dunlop Tires Germany

by Synaptris Inc. on Jul 15, 2008

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DNUG 2008 – Unlocking the Business value of Notes & Domino data – Goodyear Dunlop Tires Germany — Presentation Transcript