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Symphony Teleca Healthcare Software Services Overview
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Symphony Teleca Healthcare Software Services Overview

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Meet the demands of the new healthcare regulations with industry tested …

Meet the demands of the new healthcare regulations with industry tested
frameworks, enhanced ROI, lowered costs and robust technology. As a Healthcare service provider/payer, to stay ahead of the game, you need to build on your core expertise and partners
for success. Symphony Teleca can provide you with the expertise, support and solutions to accelerate your business in
the highly competitive market. As a global healthcare solution provider, Symphony Teleca offers core services and
solutions spanning tools and accelerators across the entire development life cycle, product management & ideation,
Product Quality management, Storage, Analytics, mobile health, healthcare Cloud & SaaS capabilities providing costeffective
approaches to identify and seize high-growth opportunities in key markets and healthcare technologies.

Published in: Business, Health & Medicine

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  • This document is part of a presentation given at the HIMSS, APAC 2012 Conference in Singapore, September 17-19. For more information about Symphony Teleca's healthcare software offerings, please visit http://bit.ly/RZ8xRK.
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  • 1. HEALTHCARE SERVICESSYMPHONY TELECA’S HEALTHCARE SOFTWARESERVICESwww.symphonyteleca.com
  • 2. Meet the demands of the new Healthcare regulations with Industry testedFrameworks, enhanced ROI, lowered Costs and robust TechnologyAs a Healthcare service provider/payer, to stay ahead of the game, you need to build on your core expertise and partnersfor success. Symphony Teleca can provide you with the expertise, support and solutions to accelerate your business inthe highly competitive market. As a global healthcare solution provider, Symphony Teleca offers core services andsolutions spanning tools and accelerators across the entire development life cycle, product management & ideation,Product Quality management, Storage, Analytics, mobile health, healthcare Cloud & SaaS capabilities providing cost-effective approaches to identify and seize high-growth opportunities in key markets and healthcare technologies.Symphony Teleca brings substantial domain experience in healthcare, spanning the whole spectrum from clinicalworkflows, healthcare regulatory standards, healthcare Interoperability, medical device standards conformance, devicecommunication mechanisms, security and privacy standards coupled with pre-built healthcare frameworks and data setswhich can help you achieve market specialization and better address the needs and business challenges of yourcustomers—resulting in new revenue and enhanced profitability.Besides this the Healthcare industry is lending itself to a technology revolution that will enable it to cope with themultifarious demands of its customers. Faced with such unprecedented trends, healthcare ISVs and enterprises are onan accelerated path to fulfill the technology needs of such a dynamic and fast-changing industry. Symphony Teleca bringsservices around new technology adoption, platform migration, cloud & SaaS migration, analytics, cutting-edge businessintelligence solutions to improve operational effectiveness and predictability.Proven experience in medical device standards conformance (e.g. 510k, FDA 21 CFR Part 11, FDA 21 CFR Part 820),Interoperability standards (e.g. DICOM, HL7, and CDISC), security and privacy standards (HIPAA, DIACAP).Symphony Teleca Healthcare Capabilities:1. Healthcare Providers & Payers • Exhaustive experience working with EMR, EHR, LIS, APLIS, Radiology Information Systems, Healthcare Insurance companies and Imaging vendors.2. Healthcare Patient & Consumer • Patient portals, Patient-Physician Interaction tools, Mobile apps for disease management, Social media tools and more.3. Medical & Surgical devices • Connected health app, Embedded software, FDA compliance, 510k certification and others.4. Pharmaceuticals & Life Sciences • CRM tools for Sales rep, Enterprise mobility assessment, Genome sequencing and computer system validation.Symphony Teleca Healthcare Technology OfferingProduct QualitySymphony Teleca healthcare Product Quality management has enabled clients to reduce time to market by 40% andcost reduction to 30% with significant improvement in quality. Symphony Teleca has also helped clients to reduceR&D costs by adopting the Outcome Certainty model (that ensures guaranteed results), preventing defects from beingintroduced and removing them very early in the development cycle thereby ensuring higher product quality and improvedcustomer satisfaction.The product quality management offerings are being augmented by pre-built healthcare frameworks, healthcare datasets, HL 7 2.x to HL 7 3.x adaptors and lab setup.www.symphonyteleca.com
  • 3. Snapshot of Healthcare QA & Compliance offerings V & V of ISV Applications Compliance Testing: • ARRA Meaningful use testing • FDA 510K Conformance • EHR/PHR compliance • FDA 21 CFR Part 11 Remediation • e-signature • FDA 21 CFR Part 820 • Functional workflow testing • HIPAA Compliance • Telemedicine Solutions • GLP/GMP compliance • Diagnostic Imaging • ISO 13485 • Computer System Validation for Pharma ISV • ISO 14971 Interoperability Testing Security Testing: • HL7 • DIACAP certification security testing • DICOM • OWASP Top 10 • ANSI 4010/5010 • SANS Top 20 • ICD 9 and ICD 10 • Data Security • EDI • Audit Trials • CDISCProduct DevelopmentSymphony Teleca has helped clients in creating the next generation of software products and modernize the existingones. Symphony’ Teleca’s core DNA is product development and offers range of services across the development lifecycle such as:• Whiteboard to Market- Help customers with product ideation in creating new healthcare applications from conception to delivery• Platform Modernization- from the old healthcare legacy apps to new technology adoption• User Experience (including Section 508 compliance)• Healthcare Cloud & SaaS migrationAnalyticsSymphony Teleca has helped companies create value across the entire spectrum of analytics –simple report creation,closed-loop, analytical decision-support, Advanced analytics like predictive modeling, Big data analytics. Symphony hasits own award winning analytics platform which brings together the best of business intelligence, predictive analysis andplanning capabilities. Overview: Healthcare Analytics offering Leverage Analytics capabilities to develop solutions for • Real-time healthcare analytics associated with clinical decision support Reporting & • Batch healthcare analytics associated with population and disease management Advanced Analytics • STAR & HEDIS measure for the payer industry • Health outcomes Analytics Leverage Big data solutions for • Understand patient behavior associated with medications, compliance, adverse events etc. • Understand Physician behavior associated with prescriptions, diagnosis & codes, medical Big Data Analytics necessity, Rx variations & Health outcomes • Healthcare pricing search engine catering towards CDHP • Social media monitoring of health & pharma portals • Compare drug data from clinical trials to publicly available genomes Leverage predictive modeling solutions for • Clinical decision support system • Personalized medicine Predictive Modeling • Pharma Sales forecasting • Drug pricing in managed markets • Drug discovery process in pre clinical phase of clinical trialswww.symphonyteleca.com
  • 4. Connected HealthSymphony Teleca’s provides services around mhealth that includes mobile enablement of healthcare applications, newproduct development, cloud enablement, wireless enablement, testing & certification, Cross platform certification,Usability engineering , device management services, end-to-end mobility management etc. Symphony has created IP’saround Enterprise mobility that has helped customers to adopt “build once and deploy many” strategy. Some of theofferings include:1. New product development2. Wireless enablement3. Mobile applications Overview: Connected Health offering • Platform agnostic solutions for mHealth apps • mHealth Interoperability testing for HL7, DICOM • Usability - Section 508 compliance (for & CDISC Core mHealth elderly patients) • Cloud & SaaS enablement services for secured offerings • mHealth Testing & Certification services PHI data (includes HIPAA, PHI) • Device, Content, App Management Services for • HL7 2.x to 3.x adaptors and connectors mHealth apps Development of FDA approved Mobile Medical Apps • Which mHealth app is a Mobile Medical app and requires 510 (k) approval • Development & Regulatory testing for Mobile Medical app • Provide FDA related documentation support Strategic mHealth Mobile Readiness Assessment offerings • For readiness, score, performance and Usability • Device Compatibility • Accessibility assessment • Network and data security assessment Experience in developing mHealth features like • Real time access to health data • ePrescription Current mHealth • Remote access to clinical data • Platform for community exchange credentials • Treatment at point of care • Tele Medicine • Patient self monitoring • Medication compliance & remindersSome of our customers:About Symphony Teleca:Symphony Teleca Corporation, headquartered in Palo Alto, Calif., is the world’s first services company dedicatedexclusively to helping clients manage the global convergence of software, the cloud and connected devices. The companydelivers innovative products combined with contemporary product development, systems integration, analytics andmanaged services to hundreds of organizations around the world. Symphony Teleca’s 6,100 employees support customersfrom 35 offices globally, including delivery centers in Asia, Australia, Europe and the Americas.For more information visit www.symphonyteleca.com.www.symphonyteleca.com