How to get a single view of the customer - a solution for local government and the water industry
by Symphony3 on Feb 25, 2012
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Conductor concentrates on three core information areas: ...
Conductor concentrates on three core information areas:
Asset and Spatial information
Property and Address information
Customer Information (Single Customer View including Social Media)
What it means to your organisation:
You can enter our data once and use it in all systems.
You can add Social media information in your existing corporate systems.
You can see all of customer interactions together and get a single view of the customer (ratepayer).
You can directly co-ordinate information with other levels of government.
More streamlined internal processes
A better understanding of the needs of the ratepayer
Better Service Delivery through more meaningful engagement.
Connection with the “next” generation.
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