The document discusses the need for companies to transition to agile organizations in order to adapt to changing market conditions. It notes that strategic plans now last only 2 years on average, engagement is low, and company lifespans have decreased. Some companies have succeeded by modifying their culture to be more self-organizing, collaborative, and focused on continuous learning. The benefits of becoming an agile organization are listed as improved performance, engagement, retention, and customer satisfaction. Methods like lean startup, scrum, and holacracy are discussed. The transition is presented as an "organizational acupuncture" approach of starting small and iterating. Case studies of successful company transformations are provided.
2. THE WORLD IS
CHANGING
The purchasing experience is more valuable than the product
itself
Usage is substituting the property
Game rules change every day (Uber for the taxi drivers, Asos for
the fashion, King for video games...)
The customer has access to more information than the
employee
The technological complexity has been increasing exponentially
3D-Printing and open Hardware will disrupt in the production
markets (Makers, Hacklab, FabLab...)
More than half of the human digital information has been
produced during the last two years
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5. ORGANIZATIONS AND
COMPANIES SUFFER
A strategic plan lasts only 2 years in comparison to 5 in 2000
In France, 13% of employees estimate being engaged
In Spain, only 15% of leaders are considerated having a
positive impact
The 10 most searched jobs on LinkedIn didn’t exist 5 years
ago
Companies life expectancy has fallen from 50 to 15 years in
the last 2 decades
The mid-management can not face the double pressure
market-hierarchy any more and is getting tired and
disengaged
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9. XXI CENTURY
CHALLENGES
Real time information fluidity
Pleasure and engagement at work
Continuous learning and maestry
Collective wisdom and continuous improvement
9
11. HOW DO THEY MANAGE IT?
THEY MODIFY THEIR CULTURE
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LEAN
MANAGEMENT
LEAN STARTUP
AGILE
METHODES
HOLACRACY
RADICAL
MANAGEMENT
HIERARQUICAL
SYSTEM
COMMAND-AND-
CONTROL
15. WHY TALKING ABOUT THE
AGILE ORGANIZATION?
15
For the company
Improving turnover and benefits
Adaptability, better time-to-market
Innovation, durability
For the management
Pleasure while leading
teams
Retain talents
More team engagement
Less stress
Strategical point of view
For the teams
Pleasure
Mastery and personal
development
Proudness
Life Quality
Autonomy
For the customers
Better service, better products
More fidelity
16. METHODOLOGICAL
PRINCIPLES
Visual communication and radical
transparency
Less control and more measure
Creation of learning and continuous
improvement loops : Build-Measure-
Learn or PDCA (Plan-Do-Check-Act)
Autonomy or Team self-organization
with servant-leaders
Try and learn, right to fail
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17. 17
Leaders focus on WHY, the motivations and
respect of values
The teams focus on WHAT and HOW
SIMON SINEK - TED
18. LEADERS ASK
GOOD
QUESTIONS
AND ENSURE
THAT TEAMS
CAN RESPOND
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Hierarchical
Management /
Command-and-
control
Agile or self-
organized
Management
TEAM
TEAM
MANAGER
PRESSURE
VALUE
VALUE
ALIGNMENT
19. AN AGILE
ORGANIZATION, IS IT
NECESSARY?
Information velocity and transparency ensure the
systems’ and organizations’ stability in complex
environments
The intrinsecal motivation of all women and men
relies on freedom and respect, personal development
and mastery, purpose
Engaged teams show a multiplicated capacity
towards efficiency and differentiation
Efficiency can not be individual any more, it is a
collective skill
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20. HOW DOES IT WORK?
IT people (Hacker and Geek Culture), industries and
startups nave been developing pragmatic tools :
• Lean and Continuous Improvement => TOYOTA
• Agile Methods (scrum, kanban, retrospectives) =>
SPOTIFY
• Collaborative Serious Games => NETFLIX
• Lean Startup Tools (Business Canvas, Minimum
Viable Product) => DROPBOX
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21. APPLIED
METHODOLOGY
ORGANIZATIONAL ACUPUNCTURE, or start small
without risk, with one success, and iterate rapidly to
the rest of the organization (up to the defined limits)
• use of previous tools
• reinforce collaboration and transparency
• elaborate clear goals and territories with CxO and
HR
• create a common horizon
• start with one team of volunteers and/or on a field
with big needs of change
• demonstrate a case of success
• show transparency on the process to explain the will
of extending the method
• create new volunteers and reduce the change
resistance
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22. STEPS
1. EXPLORATORY PHASE
1. Definition of goals
2. Looking for volunteers and teams
3. Analyse the value chain and non necessary tasks
2. ITERATIONS
1. Set up of boards and continuous improvement
tools
2. Training of volunteers upon the tools
3. Disponibility for new volunteer teams and
management
4. Active research of internal coaches
3. STABILIZATION
1. New iterations and training of coaches
2. Coaching of CxO and internal coaches
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23. METHODOLOGICAL
COMPLEMENTS
1. Transversal and variable team evaluating the
project
2. Mensual Retrospective (continuous improvement
meeting)
3. KPIs
4. Transparent project board
5. During phases 1 and 2 physical presence in the
company required
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BUSINESS
MANAGEMENT TEAM
CULTURE AND COACHING
24. OTHER SERVICES
• On-demand trainings on:
• collaborative culture
• agile or lean startup methods
• complexity or information theories
• Project or Team Kick-Off Workshops
• Collaborative Audits
• The consultant helps the team to realize the self-audit,
providing collaborative tools and animation
• The knowledge is kept and shared within the company
• KPIs and corrective actions are not forced but devided
collectively
• Transition Management (IT or Supply Chain teams,
projects)
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25. IS IT POSSIBLE?
REFERENCES
• VENCA (400 people, 6 departments)
transition to agile teams and
departments, from IT to the company
• MOVITEX (600 people, 6 departments)
transition to agile and visual methods, from
Marketing to the company
• City Council of Vilanova i la Geltru (400
people, 1 team at this time) transition to
agile methods
• NEAPOLIS (10 people, 1 team) transition
to agile management
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26. CASE VENCA – WHAT
DID WE MANAGE?
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BUSINESS
New mobile web site in 4 months
First half year with increasing turnover since 2007
Export to 7 countries within 1 year
MANAGEMENT
New annual strategical
plan
Shorter Time-to-Market
Less burocracy
Less reorganization
Less social impacts
TEAM
Pleasure
Mastery in digital and web
skills
Innovations
Engagement
Proud
60% internal trainings
AGILE CULTURE
3 agile departments over 6
1 Lean department
28. AND THEN...
SUCCESS KEY FACTORS
it is a cultural change, not only a
methodological
We must share a dream
We practice radical transparency
Having fun in the change is essential
We must show discipline in trusting each
other and not personalize problems
First let’s build quick wins and bright spots
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