Fundamentals of Human Resource Management        Eighth Edition    De Cenzo and Robbins
Chapter 1“Strategic Implications    of a DynamicHRM Environment”
Introduction• The World of Work - continues to change, but at an even  more rapid pace.• HRM must understand the implicati...
Understanding Cultural Environments Today’s business world is truly a global village. This term refers to the fact that bu...
Understanding Cultural Environments• HRM must ensure that   – employees can operate in the appropriate language   – commun...
Understanding Cultural Environments• The GLOBE Framework:• GLOBE Dimensions:   – Assertiveness   – Future Orientation   – ...
Understanding Cultural Environments• Cultural Implications for HRM (“HRM Practice  Must Be Adjusted”)  – Not all HRM theor...
The Changing World of Technology• Has altered the way people work.• Has changed the way information is created,  stored, u...
The Changing World of Technology• Knowledge Worker - individuals whose jobs are  designed around the acquisition and appli...
The Changing World of Technology• Why the emphasis on technology?  – It has replaced the human labor with    electronic an...
The Changing World of Technology• How Technology Affects HRM Practices  –   Recruiting  –   Employee Selection  –   Traini...
Workforce Diversity• The challenge is to make organizations more  accommodating to diverse groups of people.
Workforce Diversity• The Workforce Today  – minorities and women have become the fastest    growing segments  – the number...
Workforce Diversity• How Diversity Affects HRM   – Employers need to attract and maintain a diversified     work force tha...
Workforce Diversity• What Is a Work/Life Balance?  – A balance between personal life and work  – Causes of the blur betwee...
Labor Supply• Do We Have a Shortage of Skilled Labor?  – The combination of the small Gen-X    population, the already hig...
Labor Supply• Why Do Organizations Lay Off During  Shortages?  – Downsizing is part of a larger goal of an    organization...
Labor Supply• How Do Organizations Balance Labor Supply?  – Organizations are increasingly using contingent    workers to ...
Labor Supply
Labor Supply• Issues Contingent Workers Create for HRM  – How to attract quality temporaries  – How to motivate employees ...
Continuous Improvement Programs• Continuous improvement - making constant  efforts to provide better products and service ...
Continuous Improvement Programs• Key components of continuous  improvement are:  – Focus on the customer  – Concern for co...
Continuous Improvement Programs• Work Process Engineering involves radical, quantum  changes to entire work processes.• Ho...
Employee Involvement• Delegation – having the authority to make decisions  in one’s job.• Work teams – workers of various ...
A Look at Ethics• Three views of ethics:   – Utilitarian View – decisions are made on the basis of     their outcomes or c...
Upcoming SlideShare
Loading in...5
×

Fundamentals of Human Resource Management Eighth Edition De Cenzo and Robbins

3,449

Published on

Fundamentals of Human Resource Management
Eighth Edition
De Cenzo and Robbins

Published in: Education, Business, Technology
2 Comments
2 Likes
Statistics
Notes
No Downloads
Views
Total Views
3,449
On Slideshare
0
From Embeds
0
Number of Embeds
2
Actions
Shares
0
Downloads
122
Comments
2
Likes
2
Embeds 0
No embeds

No notes for slide

Fundamentals of Human Resource Management Eighth Edition De Cenzo and Robbins

  1. 1. Fundamentals of Human Resource Management Eighth Edition De Cenzo and Robbins
  2. 2. Chapter 1“Strategic Implications of a DynamicHRM Environment”
  3. 3. Introduction• The World of Work - continues to change, but at an even more rapid pace.• HRM must understand the implications of: – globalization – technology changes – workforce diversity – changing skill requirements – continuous improvement initiatives – the contingent workforce – decentralized work sites – employee involvement
  4. 4. Understanding Cultural Environments Today’s business world is truly a global village. This term refers to the fact that businesses currently operate around the world. For e.g. BMW.
  5. 5. Understanding Cultural Environments• HRM must ensure that – employees can operate in the appropriate language – communications are understood by a multilingual work force• Ensure that workers can operate in cultures that differ on variables such as – status differentiation – societal uncertainty – assertiveness – individualism• HRM also must help multicultural groups work together.
  6. 6. Understanding Cultural Environments• The GLOBE Framework:• GLOBE Dimensions: – Assertiveness – Future Orientation – Gender Differentiation – Uncertainty Avoidance – Power Distance – Individualism/collectivism – In-group collectivism – Performance orientation – Humane orientation
  7. 7. Understanding Cultural Environments• Cultural Implications for HRM (“HRM Practice Must Be Adjusted”) – Not all HRM theories and practices are universally applicable. – HR manager must understand varying cultural values.
  8. 8. The Changing World of Technology• Has altered the way people work.• Has changed the way information is created, stored, used, and shared.• The move from agriculture to industrialization created a new group of workers – the blue-collar industrial worker.• Since WWII, the trend has been a reduction in manufacturing work and an increase in service jobs.
  9. 9. The Changing World of Technology• Knowledge Worker - individuals whose jobs are designed around the acquisition and application of information.• Information wave (1970’s)
  10. 10. The Changing World of Technology• Why the emphasis on technology? – It has replaced the human labor with electronic and computer equipment e.g. General Motors. – makes organizations more productive. – helps them create and maintain a competitive advantage. – provides better, more useful information e.g. information on sales.
  11. 11. The Changing World of Technology• How Technology Affects HRM Practices – Recruiting – Employee Selection – Training and Development – Ethics and Employee Rights – Motivating Knowledge Workers – Paying Employees Market Value – Communication – Decentralized Work Sites – Skill Levels – Legal Concerns
  12. 12. Workforce Diversity• The challenge is to make organizations more accommodating to diverse groups of people.
  13. 13. Workforce Diversity• The Workforce Today – minorities and women have become the fastest growing segments – the numbers of immigrant workers and older workers are increasing
  14. 14. Workforce Diversity• How Diversity Affects HRM – Employers need to attract and maintain a diversified work force that is reflective of the diversity in the general population. – Employers need to foster increased sensitivity to group differences. – Employers must deal with the different • Values • Needs • Interests • Expectations of employees
  15. 15. Workforce Diversity• What Is a Work/Life Balance? – A balance between personal life and work – Causes of the blur between work and life • The creation of global organizations means the world never sleeps. • Communication technologies allow employees to work at home. • Organizations are asking employees to put in longer hours. • Fewer families have a single breadwinner.
  16. 16. Labor Supply• Do We Have a Shortage of Skilled Labor? – The combination of the small Gen-X population, the already high participation rate of women in the workforce, and early retirements will lead to a significantly smaller future labor pool from which employers can hire.
  17. 17. Labor Supply• Why Do Organizations Lay Off During Shortages? – Downsizing is part of a larger goal of an organization to balance staff to meet changing needs. – Organizations want more flexibility to better respond to change. – This is often referred to as rightsizing, linking employee needs to organizational strategy.
  18. 18. Labor Supply• How Do Organizations Balance Labor Supply? – Organizations are increasingly using contingent workers to respond to fluctuating needs for employees. – Contingent workers include • Part-time workers • Temporary workers • Contract workers
  19. 19. Labor Supply
  20. 20. Labor Supply• Issues Contingent Workers Create for HRM – How to attract quality temporaries – How to motivate employees who are receiving less pay and benefits – How to have them available when needed – How to quickly adapt them to the organization – How to deal with potential conflicts between core and contingent workers
  21. 21. Continuous Improvement Programs• Continuous improvement - making constant efforts to provide better products and service to customers – External – Internal• Quality management concepts have existed for over 50 years and include the pioneering work of W. Edwards Deming.
  22. 22. Continuous Improvement Programs• Key components of continuous improvement are: – Focus on the customer – Concern for continuous improvement – Improvement in the quality of everything – Accurate measurement – Empowerment of employees
  23. 23. Continuous Improvement Programs• Work Process Engineering involves radical, quantum changes to entire work processes.• How HRM Assists in Work Process Engineering – Helps employees deal with the emotional aspects of conflict and change – Provides skills training – Adapts HR systems, such as compensation, benefits, and performance standards.
  24. 24. Employee Involvement• Delegation – having the authority to make decisions in one’s job.• Work teams – workers of various specializations who work together in an organization.• HRM must provide training to help empower employees in their new roles.• Involvement programs can achieve: – greater productivity – increased employee loyalty and commitment
  25. 25. A Look at Ethics• Three views of ethics: – Utilitarian View – decisions are made on the basis of their outcomes or consequences – Rights View – decisions are made with concern for respecting and protecting individual liberties and privileges – Theory of Justice View – decisions are make by enforcing rules fairly and impartially• Code of ethics - a formal document that states an organization’s primary values and the ethical rules it expects organizational members to follow.
  1. A particular slide catching your eye?

    Clipping is a handy way to collect important slides you want to go back to later.

×