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  • 1. SAP Road Map for SolutionsPowered by SAP HANA
  • 2. Legal disclaimerThe information in this presentation is confidential and proprietary to SAP and may not be disclosed withoutthe permission of SAP. This presentation is not subject to your license agreement or any other service orsubscription agreement with SAP. SAP has no obligation to pursue any course of business outlined in thisdocument or any related presentation, or to develop or release any functionality mentioned therein. Thisdocument, or any related presentation and SAPs strategy and possible future developments, products andor platforms directions and functionality are all subject to change and may be changed by SAP at any timefor any reason without notice. The information in this document is not a commitment, promise or legalobligation to deliver any material, code or functionality. This document is provided without a warranty of anykind, either express or implied, including but not limited to, the implied warranties of merchantability, fitnessfor a particular purpose, or non-infringement. This document is for informational purposes and may not beincorporated into a contract. SAP assumes no responsibility for errors or omissions in this document, exceptif such damages were caused by SAP´s willful misconduct or gross negligence.All forward-looking statements are subject to various risks and uncertainties that could cause actual resultsto differ materially from expectations. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates, and they should not be relied upon in makingpurchasing decisions. This presentation and SAP„s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is© 2012 SAP AG. All rights reserved. provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement 2
  • 3. Challenges in making your business data-driven VELOCITY Mobile Inventory CRM* data GPS E-mails Planning Demand Tweets Instant messages Opportunities Speed Velocity Customer Things Service calls VOLUME Transactions Sales orders VARIETY*Customer relationship management This presentation and SAP„s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is © 2012 SAP AG. All rights reserved. provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement 3
  • 4. Key trend: real-time enterpriseCompanies need to rethink the way they workFrom To Outdated and aggregated data  Real-time and granular data for and intuition for decision making powerful analysis (simulations, pattern recognition, and so on) Sequential and rigid planning-to-  Adaptive and iterative sense-and- execution cycles respond cycles Undifferentiated and  Personalized actions based on one-size-fits-all approach deep insights Perpetuation of status quo in  Rapid innovations in processes and business operations business models Execution of complex business  Granular applications available transactions from a PC on any kind of (mobile) device This presentation and SAP„s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is© 2012 SAP AG. All rights reserved. provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement 4
  • 5. In-memory computing technology affectsvelocity, volume, and value 460 3,600x billion 21% Faster reporting Data records Average increase speed analyzed in less in revenue than a second This presentation and SAP„s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is© 2012 SAP AG. All rights reserved. provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement 5
  • 6. SAP HANABreakthrough innovation with in-memory computingIn-memory computing is a technology that analyzes massive quantities of data inlocal memory so that the results of complex analyzes and transactions areavailable at your fingertips – and business decisions can be executed without delayWith in-memory technology, you can:• Gain real-time insight – know it when it happens• Go deeper – ask any question on any data• Act broadly – manage large volumes of data• Run faster – analyze at the speed of thought• Get flexibility – eliminate prefabrication requirements This presentation and SAP„s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is© 2012 SAP AG. All rights reserved. provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement 6
  • 7. The SAP HANA platform for real, real-time insight (Other query SAP Business What is SAP HANA? tools) Objects tools  SAP HANA is a new platform that leverages the power of in-memory computing  Enables to drive businesses in real time on SAP HANA: an ever-increasing, massive volume of data SAP HANA: information modeling composer  Can be deployed as an appliance or delivered in the cloud SAP Business Suite Real-time copy SAP HANA Batch bulk Other uploads data sourcesSAP NetWeaver Business Warehouse This presentation and SAP„s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is© 2012 SAP AG. All rights reserved. provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement 7
  • 8. A platform for innovative, real-time analytics andapplications (Other query SAP Real-time solutions powered by BusinessObjects tools) tools SAP HANA  New accelerators and analytic content for powerful analysis and reporting on big data Real-time business  New applications for highly innovative Real-time analytics Real-time applications processes and business models Real-time, trusted data Benefits  Make smarter and faster decisions SAP HANA SAP Business SAP in-memory  React more quickly Suite computing Real-time copy  Unlock new opportunities  Invent new data-driven business models Batch bulk  Ensure quick time to value uploads Other data sourcesSAP NetWeaver Business Warehouse This presentation and SAP„s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is© 2012 SAP AG. All rights reserved. provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement 8
  • 9. Providing more choice with SAP HANA Rapid-deployment solutions Benefit from fixed cost and scope solutions for more predictability and quicker time to value SAP HANA SAP in-memory computingSolutions powered bySAP HANATake advantage of standard SAP HANA platformsolutions delivered on top of Leverage SAP HANA as aSAP HANA to innovate platform to address yourwithout disruption unique needs This presentation and SAP„s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is© 2012 SAP AG. All rights reserved. provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement 9
  • 10. Three strategies for running better Real-time insights Complex analysis in Innovate the way on big data the moment you workDeliver real-time insights on Enable state-of-the-art, Drive rapid, sense-and-massive volumes of data at interactive analysis such as respond processes; harnessany level of granularity and simulations and predictive “Big Data” for planning anddimension capabilities targeted actions This presentation and SAP„s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is© 2012 SAP AG. All rights reserved. provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement 10
  • 11. Categories for solutions powered by SAP HANAApplications Applications provide a rich set of functionalities that addresses a company‟s existing business processes and enables innovations in processes and business models. Applications provide business logic, user interface, workflow, and other functions and are optimally designed to run natively on the SAP HANA platform to utilize its in-memory computing functions fully (business logic executed in the database layer, for example). Examples include SAP Smart Meter Analytics software and the SAP Dynamic Cash Management application. The SAP NetWeaver Business Warehouse (SAP NetWeaver BW) component on the SAP HANA database is an example of a core SAP component optimized for use with the SAP HANA database. SAP HANA replaces the traditional database, and specific application logic of SAP NetWeaver BW has been optimized to leverage the in-memory computing of SAP HANA. SAP NetWeaver BW on SAP HANA serves as technical foundation for SAP Smart Meter Analytics and the SAP Planning for Retail application.Accelerators (including analytic content) Accelerators utilize the power of SAP HANA to improve the performance of existing functionality of SAP Business Suite applications dramatically in small, well-defined areas that bring immediate value to customers. – Example: SAP CO-PA Accelerator software Analytic content complements SAP applications and provides prebuilt reporting, dashboards, and data models that run natively on the SAP HANA platform. – Example: SAP ERP rapid-deployment solution for operational reporting with SAP HANA This presentation and SAP„s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is © 2012 SAP AG. All rights reserved. provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement 11
  • 12. Innovations strategy Pervasive decisions Analytics tied to execution  Single environment for analytics, transactions and Real-time solutions planning for flexible and  Real-time planning and seamless interactions simulations for confident decisions and targeted actions  Maximum leverage of in- Real-time insights and analysis on without delay (sales and memory computing technology large volumes of data (SAP CO-PA operations planning) across business processes Accelerator, SAP Smart Meter for optimized performance Analytics, and so on)  Platform for co-innovation for greater availability of  Reduced overall IT landscape User-driven and flexible tools to specialized business solutions complexity and TCO explore data in any dimension and at any level – as and when needed  Partner applications on SAP HANA SAP NetWeaver BW runs on SAP HANA Solution today Planned Future direction This presentation and SAP„s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is© 2012 SAP AG. All rights reserved. provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement 12
  • 13. SAP road map for solutions powered by SAP HANAOverview Lines of Business SAP CO-PA Accelerator SAP Finance and Controlling Accelerator SAP Customer Segmentation Accelerator SAP Sales Pipeline Analysis Lines of Business Industries SAP Smart Meter Analytics Industries SAP Bank Analyzer for financial reporting Recalls Plus Cross Cross SAP NetWeaver BW on SAP HANA Charitable Transformation (ChariTra) SAP ERP for operational reporting Solution today Planned innovations Future direction This presentation and SAP„s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is© 2012 SAP AG. All rights reserved. provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement 13
  • 14. SAP road map for solutions powered by SAP HANAOverview Lines of Business SAP CO-PA Accelerator SAP Finance and Controlling Accelerator SAP Customer Segmentation Accelerator SAP Sales Pipeline Analysis Lines of Business Industries SAP Smart Meter Analytics Industries SAP Bank Analyzer for financial reporting Recalls Plus Cross Cross SAP NetWeaver BW on SAP HANA Charitable Transformation (ChariTra) SAP ERP for operational reporting Solution today Planned innovations Future direction This presentation and SAP„s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is© 2012 SAP AG. All rights reserved. provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement 14
  • 15. Recent innovations powered by SAP HANA Line of Business Cross Industry Retail / Sustaina- Consumer Customer Finance bility Cross Banking Products UtilitiesApplications SAP ERP for RecallsPlus SAP Smart operational Meter reporting* Analytics SAP NetWeaver BW on SAP HANA* Charitable Transformation (ChariTra)Analytic SAP Customer SAP CO-PA SAP Bankcontent and Segmentation Accelerator* Analyzer for Accelerator* financialaccelerators reporting* SAP Sales SAP Finance Pipeline and Analysis* Controlling Accelerator** = available in a rapid-deployment solution Solution today This presentation and SAP„s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is © 2012 SAP AG. All rights reserved. provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement 15
  • 16. SAP Customer Segmentation AcceleratorProvides real-time, flexible insights into customer and product profitabilitySolution enhancements Key benefits Provide near-real-time insight into up-to-date customer  Ability to recognize and react to customer behavior and and marketing information preferences that constantly change Segment customers into precise audiences  Ability to deliver highly personalized and relevant Instantly analyze large volumes of customer data marketing programs Integrate into campaign planning and execution  Ability to accelerate the business impact of marketing Solution today This presentation and SAP„s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is © 2012 SAP AG. All rights reserved. provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement 16
  • 17. SAP Sales Pipeline Analysis with SAP HANADelivers real-time insight into large sales pipeline data sets to track performance,identify gaps, and respond rapidly to issuesSolution enhancements Key benefits Instant visibility into consolidated pipeline  Identification of pipeline exceptions and issues in real time Analysis of very large pipeline data sets in real time  Rapid reactions to resolve pipeline issues Easier performance of complex pipeline analysis  Ability to make informed decisions to correct pipeline Ability to track pipeline progress and evaluate opportunity trends success rate  Avoidance of surprises at the end of the quarter Prepackaged content for SAP HANA with SAP  Improved pipeline mix and sales execution BusinessObjects Explorer Solution today This presentation and SAP„s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is © 2012 SAP AG. All rights reserved. provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement 17
  • 18. SAP CO-PA AcceleratorProvides real-time, flexible insights into customer and product profitabilitySolution enhancements Key benefits Real-time analysis of massive volumes of financial data at  Accelerated financial performance and efficiency any level of granularity and dimension  Powerful insights unlock opportunities to maximize Accelerated cost-allocation process profitability Flexible profitability reporting through profitability  Empowerment of users with access to trusted data to accounting (CO-PA) in SAP ERP and SAP optimize profitable business decisions BusinessObjects software Rapid, nondisruptive deployment Solution today This presentation and SAP„s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is © 2012 SAP AG. All rights reserved. provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement 18
  • 19. SAP Finance and Controlling AcceleratorImprove your business performance by gaining new insight into your financial dataSolution enhancements Key benefits Four implementation scenarios possible: financial  Accelerated finance processes execution in SAP ERP, accounting, controlling, material ledger, and production during a month and at month-end cost analysis  Accelerated access to current and complete data all the Real-time access to massive volumes of ledger, cost way from balance sheets to line item detail center, and material ledger data in SAP ERP  Simplified and streamlined real-time access to line item Accelerated run-times for essential period-end reports details and complete and current data sets User-driven, flexible analytics and reporting  Improved agility with rapid and deeper access to general Fast analysis combined with easier drill-downs ledger, material ledger, and working capital data Ability to analyze every line item in detail Solution today This presentation and SAP„s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is © 2012 SAP AG. All rights reserved. provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement 19
  • 20. SAP Smart Meter AnalyticsProvides utilities with near-real-time, unprecedented insight on smart meter dataSolution enhancements Key benefits Instant analysis of massive volumes of smart meter data at  Delivery of targeted energy management services and any level of granularity, aggregation, and dimension customer communication Advanced customer segmentation–based energy  Improved new rate design and adoption consumption patterns that are automatically generated  Decreased customer churn rates Energy-efficiency benchmarking based on statistical  Increased load forecast accuracy and generation of cost analysis of consumption data and root cause analysis savings through flattening of power peaks Self-service access to energy usage insights for end customers using Web services Prepackaged, in-memory-based platform for enabling consumption-driven processes throughout a utility company Solution today This presentation and SAP„s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is © 2012 SAP AG. All rights reserved. provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement 20
  • 21. SAP Bank Analyzer for financial reporting with SAP HANAStreamline periodic financial reporting and closing activitiesSolution enhancements Key benefits Allows CFO and respective management to focus  Easier and faster reconciliation attention quickly on important areas and make faster  Support for a fast close business decisions to improve future performance via daily online financial reporting Supports a streamlined reporting process to save time in terms of manual intervention, error reconciliation, variance analysis, and data processing Allows for flexible, ad hoc reporting for urgent on-demand information down to the most-detailed level (posting document) Provides daily balance sheet, profit and loss statement, notes reports, and reconciliation of changes of equity, cash, and impairment Solution today This presentation and SAP„s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is © 2012 SAP AG. All rights reserved. provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement 21
  • 22. Recalls PlusRecalls Plus simplifies the lives of parents of young children by keeping an eye on recalls on theirproductsSolution enhancements Key benefits Anonymous browsing to show application value to  Monitoring only the items that matter encourage sign-up  User-friendly organization of products by category Facebook and Twitter login for seamless signup and and brand integration to social Web  Ability to share with friends via e-mail or Facebook Facebook application to extend coverage to 100% of  Ability to read relevant recalls from Consumer Product target market Safety Commission (CPSC), National Highway Search recalls by brand and category to allow easy Traffic Safety Administration navigation (NHTSA), and Food and Ability to track allergen-related recalls to broaden appeal to Drug Administration a key and highly motivated subsegment of the market (FDA) on your smart phone (for the U.S. market) Solution today This presentation and SAP„s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is © 2012 SAP AG. All rights reserved. provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement 22
  • 23. SAP NetWeaver Business Warehouse on SAP HANAAs an enterprise data warehouse, SAP NetWeaver BW is optimized to use SAP HANA asthe only underlying database including administration, transaction handling, and security servicesSolution enhancements Key benefits Faster data loading and decreased data latency  Improved performance of loading and data access extends Faster reporting and more insightful analysis usage scenarios for SAP NetWeaver BW Faster planning capabilities for immediate results  Reduced IT workloads and administrative tasks due to simplified landscape Simplified administration and streamlined landscape  Increased business flexibility Simplified system landscape and less data storage  Empowerment of business users to get the answers they Simplified and faster modeling and remodeling need quickly  Preservation of your investment in SAP NetWeaver BW without disruption  Minimal training impact on business users and administrators SAP NetWeaver BW Accelerator SAP NetWeaver BW business warehouse SAP NetWeaver BW upgrade relational database management system database migration SAP HANA Solution today This presentation and SAP„s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is © 2012 SAP AG. All rights reserved. provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement 23
  • 24. Charitable Transformation (ChariTra)An on-demand network that connects volunteers, nonprofits, and corporations to work together forsocial causes and make a difference in their communitiesSolution enhancements Key benefits For nonprofits:  Mobilization of many people and resources quickly and – Post resource needs for a specific cause to a large efficiently to fulfill the needs of various causes and make community of volunteers an impact on people‟s lives – Mobilize people and material resources for specific  Ability to foster a community of individuals, nonprofits, and activities corporations to encourage ongoing volunteer activities For individuals and corporations: – Easily find causes to support by type of cause, location, time of activity, and so on – Connect with like-minded individuals and nonprofit organizations – Share experiences and outcomes with others Solution today This presentation and SAP„s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is© 2012 SAP AG. All rights reserved. provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement 24
  • 25. SAP ERP for operational reporting with SAP HANAReal-time, flexible reporting for sales, finance, shipping, procurement, and master dataSolution enhancements Key benefitsReal-time, flexible reporting and analytics for the following  Transparency in business operationsscenarios in SAP ERP:  Improved speed and quality of decision making and Financial reporting (days sales outstanding, new general execution ledger line items, and so on)  Rapid deployment and time to value Sales reporting (sales order analysis, fulfillment rate, and so on) Purchasing reporting (purchase order analysis) Shipping reporting (stock overview) Master data reporting (customer list, vendor list, and so on) Solution today This presentation and SAP„s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is © 2012 SAP AG. All rights reserved. provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement 25
  • 26. For more information• Experience SAP HANA: site• Road maps on SAP Service Marketplace• SAP‟s release strategy for large enterprises on SAP Service Marketplace• SAP HANA applications on SAP.com Solution today This presentation and SAP„s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is© 2012 SAP AG. All rights reserved. provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement 26
  • 27. SAP road map for solutions powered by SAP HANAOverview Lines of Business SAP CO-PA Accelerator SAP Finance and Controlling Accelerator SAP Customer Segmentation Accelerator SAP Sales Pipeline Analysis Lines of Business Industries SAP Smart Meter Analytics Industries SAP Bank Analyzer for financial reporting Recalls Plus Cross Cross SAP NetWeaver BW on SAP HANA Charitable Transformation (ChariTra) SAP ERP for operational reporting Solution today Planned innovations Future direction This presentation and SAP„s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is© 2012 SAP AG. All rights reserved. provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement 27
  • 28. SAP road map for solutions powered by SAP HANAOverview Lines of Business SAP CO-PA Accelerator SAP Finance and Controlling Accelerator Lines of Business SAP Customer Segmentation Accelerator Customer SAP Sales Pipeline Analysis Industries Finance SAP Smart Meter Analytics Supply Chain and Procurement SAP Bank Analyzer for financial reporting Sustainability Recalls Plus Cross Industries SAP NetWeaver BW on SAP HANA Cross Charitable Transformation (ChariTra) SAP ERP for operational reporting Solution today Planned innovations Future direction This presentation and SAP„s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is© 2012 SAP AG. All rights reserved. provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement 28
  • 29. Planned innovations for lines of businessLine of Business Supply Chain and Human Customer Finance Procurement Resources SustainabilityApplications SAP Customer SAP Dynamic Cash SAP Sales and SAP Carbon Impact Value Intelligence Management Operations Planning OnDemand Predictive SAP Demand Signal segmentation1 Management SAP Account SAP Supplier InfoNet IntelligenceAnalytic contentand accelerators 1 = not yet officially named Solution today This presentation and SAP„s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is© 2012 SAP AG. All rights reserved. provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement 29
  • 30. SAP Customer Value IntelligenceProvides real-time simulations and predictive analysis to support sales and marketing activitiesSolution enhancements Key benefits Real-time, high-performance business decision support  Increased effectiveness of sales and marketing and across the topics of customer, product, and contract improved revenue quality profitability  Better service profitability through improved renewal and Real-time descriptive analysis, what-if simulation, pricing and through improved cost effectiveness predictions, and advice in an integrated and configurable  Improved customer satisfaction and loyalty of high-value application environment customers, driving higher customer lifetime value  Match service and sales delivery to customer value, avoiding over-/under-delivery Planned innovations This presentation and SAP„s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is © 2012 SAP AG. All rights reserved. provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement 30
  • 31. Predictive segmentation*Delivers powerful customer segmentation and predictive analysis on very large data setsSolution enhancements Key benefits Model target groups across different data sources  Reduced cost of marketing campaigns Get an instant response, even on very large data sets  Ability to provide highly relevant offers to customers Model against nonaggregated and unstructured data  Increased conversion rate and margins Visualize underlying data  Improved customer experience Optimize target groups with predictive analytics  Improved campaign effectiveness Create target list for execution of campaigns across  Orchestration of marketing campaigns across channels desired channels* Not yet officially named Planned innovations This presentation and SAP„s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is © 2012 SAP AG. All rights reserved. provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement 31
  • 32. SAP Account IntelligenceGain an instant, 360-degree understanding of your company’s customer interactionsacross channelsSolution enhancements Key benefits Real-time access to a 360-degree view of all customer  Reduction in sales cycles resulting from more effective interactions, outcomes, marketing activities, and financial account management performance  Increased first contact resolution rates resulting from a Automatic identification and classification of multichannel centralized view of the latest account interactions account interactions by value and loyalty indexes to  Improved account management resulting from better improve the effectiveness of account management decisions about where to focus and what to do next Mobile access to empower account, channel, and service  Increased revenue and cash flow resulting from improved managers on any device at any time accounts receivable and proactive contract management Planned innovations This presentation and SAP„s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is © 2012 SAP AG. All rights reserved. provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement 32
  • 33. Planned innovations for lines of businessLine of Business Supply Chain and Human Customer Finance Procurement Resources SustainabilityApplications SAP Customer SAP Dynamic Cash SAP Sales and SAP Carbon Impact Value Intelligence Management Operations Planning OnDemand solution Predictive SAP Demand Signal segmentation1 Management SAP Account SAP Supplier InfoNet IntelligenceAnalytic contentand accelerators 1 = not yet officially named Planned innovations This presentation and SAP„s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is© 2012 SAP AG. All rights reserved. provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement 33
  • 34. SAP Dynamic Cash ManagementDelivers powerful forecasting capabilities and real-time visibility for cash flow managementSolution enhancements Key benefits Improve forecast accuracy  Maximized return on liquid and cash assets and optimized Manage uncertainty cash flow positions in a company Increase transparency  Improved forecast accuracy of cash flows to ensure critical business operations Close the loop and integrate with treasury applications from SAP Increase process efficiency Planned innovations This presentation and SAP„s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is © 2012 SAP AG. All rights reserved. provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement 34
  • 35. Planned innovations for lines of businessLine of Business Supply Chain and Human Customer Finance Procurement Resources SustainabilityApplications SAP Customer SAP Dynamic Cash SAP Sales and SAP Carbon Impact Value Intelligence Management Operations Planning OnDemand solution Predictive SAP Demand Signal segmentation1 Management SAP Account SAP Supplier InfoNet IntelligenceAnalytic contentand accelerators 1 = not yet officially named Planned innovations This presentation and SAP„s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is© 2012 SAP AG. All rights reserved. provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement 35
  • 36. SAP Sales and Operations PlanningDelivers powerful analytical and collaboration capabilities to manage the sales and operationsplanning (S&OP) processSolution enhancements Key benefits Real-time analysis of large, complex data sets – billions of  Rapid consensus and planning-to-execution cycles records through collaborative simulation of scenarios with multiple Multidimensional time-series data with variable hierarchies plans in real time from multiple data sources – to enable the S&OP process  Management of a single, aligned plan of truth across key Constraint-based supply and demand balancing in real functions time at detailed and aggregate levels  Ability to respond with speed and agility to changes in Instant company-wide financial analysis market conditions to improve key performance indicators (KPIs) such as revenues, service levels, and profitability Real-time simulations and what-if scenarios on a full S&OP data model Social collaboration tools and guided workflows to manage, assign, and track tasks to facilitate the S&OP process Planned innovations This presentation and SAP„s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is © 2012 SAP AG. All rights reserved. provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement 36
  • 37. SAP Demand Signal ManagementDelivers powerful capabilities to manage and analyze massive volumes of demand data(retail point-of-sale, market data, and internal data)Solution enhancements Key benefits Powerful capabilities to process and analyze terabytes of  Valuable, real-time insights to enable responsive, demand- demand data on the fly and in real time driven processes for sales, marketing, supply chain, and Prebuilt analytics that support different user roles (sales so on performance analytics, new product introduction, out of  Improved on-shelf availability, promotion effectiveness, stock, and so on) and forecast accuracy Consistent data model for external data and company  Ability to sense demand changes rapidly – product internal data category change, market acceptance of new product Integration capabilities with internal and external data launch, and so on sources and automated data-mapping process  Reduced demand latency and inventory levels Planned innovations This presentation and SAP„s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is © 2012 SAP AG. All rights reserved. provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement 37
  • 38. SAP Supplier InfoNetA cloud-based business network solution for monitoring and predicting supplier performance andminimizing supply chain disruptionsSolution enhancements Key benefits Proactive notifications of deterioration in supplier  Proactive monitoring and mitigation of supplier risk performance and of significant news events pertinent to  Minimized supply chain disruptions your supply base  Best-in-class supply base Performance benchmarks comparing supplier KPIs to  A secure extended supply chain performance for others in the network Multitier network visibility – ability to leverage business social networking tools to gain visibility into risks embedded in supply base Predictive analysis to identify potential future supplier issues leveraging enterprise performance data and third- party content (supplier risk ratings, for example) Planned innovations This presentation and SAP„s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is © 2012 SAP AG. All rights reserved. provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement 38
  • 39. Planned innovations for lines of businessLine of Business Supply Chain and Human Customer Finance Procurement Resources SustainabilityApplications SAP Customer SAP Dynamic Cash SAP Sales and SAP Carbon Impact Value Intelligence Management Operations Planning OnDemand solution Predictive SAP Demand Signal segmentation1 Management SAP Account SAP Supplier InfoNet IntelligenceAnalytic contentand accelerators 1 = not yet officially named Planned innovations This presentation and SAP„s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is© 2012 SAP AG. All rights reserved. provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement 39
  • 40. SAP Carbon Impact OnDemandMeasure, mitigate, and monetize carbon emissions and other environmental effects across yourbusiness operationsSolution enhancements Key benefits Faster import and management of huge volumes of  Lower costs related to energy and commodity detailed data consumption Complex calculations executed in real time  Mitigation of risk from disclosure and regulation Freely definable data analysis, slicing, and reporting  Increased brand value and support for competitive Guided self-onboarding process that leverages wizards to positioning shorten implementation time Planned innovations This presentation and SAP„s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is © 2012 SAP AG. All rights reserved. provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement 40
  • 41. SAP road map for solutions powered by SAP HANAOverview Lines of Business SAP CO-PA Accelerator SAP Finance and Controlling Accelerator Lines of Business SAP Customer Segmentation Accelerator SAP Sales Pipeline Analysis Industries Industries Banking SAP Smart Meter Analytics SAP Bank Analyzer for financial reporting Retail Recalls Plus Manufacturing Cross Utilities SAP NetWeaver BW on HANA Charitable Transformation (ChariTra) Cross SAP ERP for operational reporting Solution today Planned innovations Future direction This presentation and SAP„s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is© 2012 SAP AG. All rights reserved. provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement 41
  • 42. Planned innovations for industries Industry Cross Consumer Banking Retail Products Utilities CrossApplications SAP Liquidity Risk SAP Planning SAP Trade Promotion Customer energy Instant compliance1 Management for Retail* Management management SAP Accounting for Financial SAP Point-of- SAP Business One – Instruments Sale* hybrid and one box1 SAP BusinessObjects Predictive Analysis SAP BusinessObjects Planning and Consolidation, version for SAP NetWeaverAnalytic SAP Deposits Management SAP Operational data martscontent and for transaction history BusinessObjects on demand*1 analysis* Sales Analysis foraccelerators Retail* Sanctioned-party list screening*1* = planned in a rapid-deployment solution 1 = not yet officially named Planned innovations This presentation and SAP„s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is © 2012 SAP AG. All rights reserved. provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement 42
  • 43. SAP Liquidity Risk ManagementPerform real-time, high-speed liquidity reporting and risk management on large volumes ofindividual cash flows and granular assets and liabilitiesSolution enhancements Key benefits Real time, high-speed liquidity reporting  High-performance liquidity risk solution enabling a bank to Risk management on large volumes of individual cash manage its liquidity risk in real time and to comply with flows and granular assets and liabilities new regulations (Basel III) Pooling all types of cash flows – Intraday liquidity risk calculation on high data volumes Calculation of risk management key figures – Basel III compliance Basic stress factors – User-friendly interface Planned innovations This presentation and SAP„s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is © 2012 SAP AG. All rights reserved. provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement 43
  • 44. SAP Accounting for Financial InstrumentsEnhancements powered by SAP HANA – RDL extensionAccelerated reporting that enables ad hoc reporting on data in SAP Accounting for FinancialInstruments in the results data layer (RDL) and leaves the SAP Bank Analyzer application untouchedSolution enhancements Key benefits Comprehensive subledger for all financial instruments  Faster close of books without volume restrictions  Faster reconciliation of books Fast and flexible ad hoc reporting for on-demand  Near-time reporting information down to the most-detailed level (posting  Enhanced reporting capability document)  Predefined standard reports using rapid-deployment Support of mobile device for detailed ad hoc analysis solutions Use by finance department in near time, especially during  Nondisruptive solution periodic financial reporting and close Planned innovations This presentation and SAP„s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is © 2012 SAP AG. All rights reserved. provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement 44
  • 45. SAP Accounting for Financial InstrumentsEnhancements powered by SAP HANA – full extensionSingle source of truth for reconciled accounting data as a basis for subsequent analytical processesSolution enhancements Key benefits Comprehensive subledger for all financial instruments  Faster close of books without volume restrictions  Faster reconciliation of books Fast and flexible ad hoc reporting for on-demand  Near-time reporting information down to the most-detailed level (posting  Consolidation of accounting systems to reduce the total document) cost of ownership (TCO) without volume restrictions Use by finance department in near-real time, especially during periodic financial reporting and close Planned innovations This presentation and SAP„s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is © 2012 SAP AG. All rights reserved. provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement 45
  • 46. SAP Deposits Management for transaction historyanalysisOffer extended banking customer service by offering lightening fast multiyear andmultidimensional account transaction historySolution enhancements Key benefits Enable account holders to call and analyze their long-term  Increased customer retention with enhanced online spending patterns comfortably on an Internet banking banking service offering channel to improve customer servicing  Fast and real-time access to multiyear payment Provide current account holders ad hoc access to their transaction histories for a bank‟s customer service payment transaction history (for tax-filing and so on) employees, investment advisors, and central marketing Opportunity for tailored up- and cross selling offerings departments Fast and ad hoc analysis of long-term payment transaction histories delivers valuable decision support for sales Online banking department Banking services from SAP SAP Deposits Management SAP HANA 1.0 Planned innovations This presentation and SAP„s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is © 2012 SAP AG. All rights reserved. provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement 46
  • 47. Planned innovations for industries Industry Cross Consumer Banking Retail Products Utilities CrossApplications SAP Liquidity Risk SAP Planning SAP Trade Promotion Customer energy Instant compliance1 Management for Retail* Management management SAP Accounting for SAP Point-of- SAP Business One – Financial Instruments Sale* hybrid and one box1 SAP BusinessObjects Predictive Analysis SAP BusinessObjects Planning and Consolidation, version for SAP NetWeaverAnalytic SAP Deposits Management SAP Operational data martscontent and for transaction history BusinessObjects on demand*1 analysis* Sales Analysis foraccelerators Retail* Sanctioned-party list screening*1* = planned in a rapid-deployment solution 1 = not yet officially named Planned innovations This presentation and SAP„s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is © 2012 SAP AG. All rights reserved. provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement 47
  • 48. SAP Planning for RetailCategorize store, product, and customer data based on a common set of characteristicsor key performance metrics for execution in the assortment planning processSolution enhancements Key benefits Model store groups across different data sources and  Rapid and easier segmentation of large amounts of sales millions of records using K-means algorithm data to build relevant assortments for each selling channel Rework and optimize cluster suggestions within seconds  Automated assortment creation process Employ a business user–oriented graphical UI  Increased sales with selling location centric assortments Create model cluster set for location groups for assortment  Improved customer experience plans across desired channels  Increased margins through better targeting and Create target assortment list for execution of buys across segmentation desired channels Planned innovations This presentation and SAP„s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is © 2012 SAP AG. All rights reserved. provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement 48
  • 49. SAP Point-of-Sale (SAP POS)Efficiently manage on-shelf availability based on real-time data and open new businessopportunities using powerful predictivesSolution enhancements Key benefits In-memory data storage and high-speed processing of  Real-time visibility into consumer sales data, down to the large volume consumer transaction data transaction level Storage of point-of-sale (POS) transactions in a structured  Instant aggregation to any desired level without losing the format to enable instant, flexible analysis detailed information (keep data at lowest level) Instant aggregation to any desired level while data is kept  Support for high-speed analytics and calculation of mass at the lowest level data Data cleansing, auditing, and enrichment as well as  No replication of POS data and the ability to perform error-resolution functionality extensive calculations and predictive analytics where the Extensible data structures and model data resides Loss prevention and POS analytics enabled to run on the same in-memory POS data with extended history (over two years) Decoupled from but seamlessly integrated with existing data warehouse for retail Planned innovations This presentation and SAP„s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is © 2012 SAP AG. All rights reserved. provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement 49
  • 50. SAP BusinessObjects Sales Analysis for RetailProvides visibility into sales, inventory, and promotional effectivenessSolution enhancements Key benefits Compliance with ARTS Retail Data Model  More profitable sales enabled by better alignment between Addition of 45 KPIs customer demand, product assortment, inventory levels, and promotions Addition of 4–6 dashboards  Better visibility into demand using real-time POS data- Added new reports with views for SAP BusinessObjects analysis and reporting Web Intelligence and SAP BusinessObjects Explorer  Insight into promotion effectiveness enabled by POS data- Mobile KPIs and event-insight alerting analysis across all stores and channels  Higher stock availability through greater insight into demand and swift decision making to move inventory to where it is needed  Increased consumer satisfaction because buyers can find what they want, when and where they want it Planned innovations This presentation and SAP„s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is © 2012 SAP AG. All rights reserved. provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement 50
  • 51. Planned innovations for industries Industry Cross Consumer Banking Retail Products Utilities CrossApplications SAP Liquidity Risk SAP Planning SAP Trade Promotion Customer energy Instant compliance1 Management for Retail* Management management SAP Accounting for SAP SAP Business One – Financial Instruments Point-of-Sale* hybrid and one box1 SAP BusinessObjects Predictive Analysis SAP BusinessObjects Planning and Consolidation, version for SAP NetWeaverAnalytic SAP Deposits Management SAP Operational data martscontent and for transaction history BusinessObjects on demand*1 analysis* Sales Analysis foraccelerators Retail* Sanctioned-party list screening*1* = planned in a rapid-deployment solution 1 = not yet officially named Planned innovations This presentation and SAP„s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is © 2012 SAP AG. All rights reserved. provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement 51
  • 52. SAP Trade Promotion ManagementData insight and timely analysis to avoid over-claiming customers and under-performing tradespend and to launch promotions that contribute positively to the corporate bottom lineSolution enhancements Key benefits Retrieve data from on-premise data sources  Proactive promotion management to monitor the best and Get data from back-end SAP software worst performers and trigger alerts for overruns and performance lags Support millions of rows per dataset  Visibility into trade spend and performance Keep data on premise  Connectivity to SAP software  Lower total cost of ownership with prebuilt solution Planned innovations This presentation and SAP„s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is © 2012 SAP AG. All rights reserved. provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement 52
  • 53. Planned innovations for industries Industry Cross Consumer Banking Retail Products Utilities CrossApplications SAP Liquidity Risk SAP Planning SAP Trade Promotion Customer energy Instant compliance1 Management for Retail* Management management SAP Accounting for SAP SAP Business One – Financial Instruments Point-of-Sale* hybrid and one box1 SAP BusinessObjects Predictive Analysis SAP BusinessObjects Planning and Consolidation, version for SAP NetWeaverAnalytic SAP Deposits Management SAP Operational data martscontent and for transaction history BusinessObjects on demand*1 analysis* Sales Analysis foraccelerators Retail* Sanctioned-party list screening*1* = planned in a rapid-deployment solution 1 = not yet officially named Planned innovations This presentation and SAP„s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is © 2012 SAP AG. All rights reserved. provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement 53
  • 54. Customer energy management*Improve your customer service with personalized energy management offerings based on detailedreal-time dataSolution enhancements Key benefitsNew solution with:  Reduction of churn rates End-customer energy portal  Cost-efficient lead generation Consumption visualization  Enhancement of energy products with additional services Energy benchmarking Bill-shock prevention* Not yet officially named Planned innovations This presentation and SAP„s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is © 2012 SAP AG. All rights reserved. provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement 54
  • 55. Planned innovations – cross Industry Cross Consumer Banking Retail Products Utilities CrossApplications SAP Liquidity Risk SAP Planning SAP Trade Promotion Customer energy Instant compliance1 Management for Retail* Management management SAP Accounting for SAP SAP Business One – Financial Instruments Point-of-Sale* hybrid one box1 SAP BusinessObjects Predictive Analysis software SAP BusinessObjects Planning and Consolidation, version for SAP NetWeaverAnalytic SAP Deposits Management SAP Operational data martscontent and for transaction history BusinessObjects on demand*1 analysis* Sales Analysis foraccelerators Retail* Sanctioned-party list screening*1* = planned in a rapid-deployment solution 1 = not yet officially named Planned innovations This presentation and SAP„s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is © 2012 SAP AG. All rights reserved. provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement 55
  • 56. Instant compliance*Solution to address the exponential increase of frequency and sophistication of fraud, waste, andabuse that costs public and private enterprises hundreds of billions of dollars each yearSolution enhancements Key benefits Capture, search, and analysis of data from multiple  Holistic, comprehensive solution to integrate analytical sources functions and business processes Real-time detection, investigation, and prevention on  Unified enterprise-wide view of fraud ultrahigh data volumes  Comprehensive protection Easier and low-cost simulation based on real-time data  Avoidance of financial losses Direct integration of business processes  Reduced review time Streamlined collaboration of detection, investigation, and prevention* Not yet officially named Planned innovations This presentation and SAP„s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is © 2012 SAP AG. All rights reserved. provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement 56
  • 57. SAP Business One – one box*Enterprise resource planning (ERP) software with high performance and low TCO for smallenterprisesSolution enhancements Key benefits Run transactions (OLTP) in SAP Business One and  Reduced customer TCO by eliminating the need for a analytics (OLAP) on the SAP HANA database third-party database New or enhanced SAP Business One application (recalculation of price list, available-to-promise scenario, and so on) based on the SAP HANA database* Not yet officially named Planned innovations This presentation and SAP„s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is © 2012 SAP AG. All rights reserved. provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement 57
  • 58. SAP Business One – hybrid*Provide real-time OLAP capability and enterprise search on SAP HANASolution enhancements Key benefits Semantic layer with predefined, real-time OLAP cubes  Ability to produce analytics content (report or dashboard) (cost center analysis, profit and loss analysis, inventory from 5 to 25 times faster turnover analysis, and cash and liquidity analysis) based  Real-time OLAP on the SAP HANA database  Interactive analysis Enterprise search Predefined reports (for SAP Crystal Reports software) and dashboards based on the SAP HANA database* Not yet officially named Planned innovations This presentation and SAP„s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is © 2012 SAP AG. All rights reserved. provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement 58
  • 59. SAP BusinessObjects Predictive AnalysisDerive predictive information from large data sets using the capabilities of “R” combined with theperformance of the SAP HANA platformSolution enhancements Key benefits In-database data mining in SAP HANA through the library  Ability to understand the past of SAP BusinessObjects Predictive Analysis  Ability to predict the future Integration of “R,” a language and environment for  Ability to integrate in applications statistical analysis Development of SAP BusinessObjects Predictive Analysis for designing and embedding predictive processes Planned innovations This presentation and SAP„s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is © 2012 SAP AG. All rights reserved. provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement 59
  • 60. SAP Business Objects Planning and Consolidation,version for SAP NetWeaverProvides performance and scalability combined with innovative features (future)Solution enhancements Key benefits Certification of SAP HANA as the database with a rapid,  Accelerated performance and efficiency nondisruptive deployment  Improved ability to quickly understand top down changes Accelerated performance for reporting to make adjustments Advanced capabilities to understand variances  Shorter planning and consolidation cycles Instant disaggregation for top-down changes  Real time business calculations Improved dimension formula functions In-memory calculations for allocation and currency Translation Driver based planning functions Additional calculations in-memory such as Script Logic Planned innovations This presentation and SAP„s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is © 2012 SAP AG. All rights reserved. provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement 60
  • 61. Operational data marts on demand*Easier and more powerful preconfigured reporting for customers of SAP ERPwho do not have their own reporting solutionSolution enhancements Key benefitsReal-time, flexible reporting and analytics for the following  Transparency in business operationsscenarios with SAP ERP:  Improved speed and quality of decision making and Financial reporting (days sales outstanding, new line items execution in general ledger, and so on)  Minimized time to value and customer TCO through Sales reporting (sales order analysis, fulfillment rate, delivery of the needed capabilities via a minimum number and so on) of components; superior content and complementary Purchasing reporting (purchase order analysis) consulting services via a rapid-deployment approach Shipping reporting (stock overview) Master data reporting (customer list, vendor list, and so on)* Not yet officially named Planned innovations This presentation and SAP„s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is © 2012 SAP AG. All rights reserved. provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement 61
  • 62. Sanctioned-party list screening*In memory reporting of blocked addresses and business documents allowing customersto connect their online store to GTS SPL screeningSolution enhancements Key benefits Reporting /remediation of blocked addresses and business  Automating SPL screening reduces ops cost and documents to identify entities on government and /or increases coverage corporate watch lists  Increased compliance /regulatory mandates require Significant performance improvement when executing customers to understand who they‟re doing business with high volume SPL checks to avoid fines/penalties/brand erosion Enable customers to connect their online store (e.g.  In-memory will significantly increase real-time screening APPLE, Microsoft, Wal-Mart) to GTS SPL Screening performance of address data in high-volume transaction scenarios* Not yet officially named Planned innovations This presentation and SAP„s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is © 2012 SAP AG. All rights reserved. provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement 62
  • 63. SAP road map for solutions powered by SAP HANAOverview Lines of Business SAP CO-PA Accelerator SAP Finance and Controlling Accelerator SAP Customer Segmentation Accelerator SAP Sales Pipeline Analysis Industries Lines of Business SAP Smart Meter Analytics Industries SAP Bank Analyzer for financial reporting Recalls Plus Cross Cross SAP NetWeaver BW on HANA Charitable Transformation (ChariTra) SAP ERP for operational reporting Solution today Planned innovations Future direction This presentation and SAP„s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is© 2012 SAP AG. All rights reserved. provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement 63
  • 64. In-memory computing for supply chain managementBusiness challenge Potential solutions Benefit Reduce the impact of Variability – balance risk and opportunities  Ability to respond immediately uncertainty by developing  Detailed visibility of planned and actual supply and and profitably to opportunities scenarios in real time to demand across all suppliers and locations and risks across a global respond profitably to supply network chain opportunities, events,  Real-time visibility of events and activities across the and risks extended supply network  Understanding of the volatility of the material and supply chains at any level to balance supply chain, manufacturing capacity, and inventory with consumer demand Identify the impact of market Adapt or respond instantly to any market volatility  Improved margin, reduced price volatility on supply chain  Analysis of the impact of global, regional, and local price transportation costs, improved plans volatility across current supply chain plans (capacities, price risk management, higher sourcing, inventory positioning, and logistics) and product availability and determination and execution of corrective actions maximized profitability Future direction This presentation and SAP„s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is © 2012 SAP AG. All rights reserved. provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement 64
  • 65. In-memory computing for supply chain managementBusiness challenge Potential solutions Benefit Identify changes of demand or Real time planning and decision making  Ability to beat the competition supply in the supply chain  Harmonize and store information from various sources with the appropriate response immediately and respond across the supply chain to supply chain dynamics to accordingly to keep inventory optimize profits and costs low while serving  Provide detailed visibility in real time to all entities and customers best levels of the supply chain  Understand demand dynamics at any product level and balance capacity and inventory Instantly predict market trends Turn voluminous data into competitive insight  Ability to optimize the supply and customer needs  Collect and store transactional and event information at the network based on real-time Evaluate granular changes in most-granular level decision support and supply supply and demand chain intelligence  Provide information in a business- and role-based context Respond to real-time events to all levels of the supply chain Leverage predictive analytics across the supply network Out-innovate the competition Use demand variability to your advantage  Up-to-the minute visibility into by correctly predicting market  See planned and actual demand across the supply network granular demand and supply trends and consumer down to the level of the retail store without latency data and immediate response preferences to changes  Understand demand dynamics, especially during  Elimination of lost sales and promotions, to balance capacity and supply increased customer satisfaction Future direction This presentation and SAP„s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is © 2012 SAP AG. All rights reserved. provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement 65
  • 66. In-memory computing for manufacturingBusiness challenge Potential solutions Benefit Immediately trace a customer Comprehensive traceability  Enhanced compliance and complaint through logistics to  Make the entire value chain of related procurement, design, reduced quality-related costs, original manufacturing location, manufacturing, and distribution information available for ad improved customer service, materials, and product designs hoc query and analysis improved manufacturing used in production performance, and better supplier evaluation Know the performance of Product manufacturability and commercial viability  Improved manufacturing product design in quality,  Extend analysis of the engineering and manufacturing bills profitability, faster product cycle margin, and manufacturability of material include original complex product designs with times, and improved first-time in production actual manufacturing performance for quality, yield manufacturability, and product margin Maximize return on assets by Correlate equipment utilization with execution  Improved return on assets, understanding equipment  Enable combining the complex manufacturing execution reduced production downtime, performance in relation to data of production, quality, and so on, with enterprise asset improved production planning, manufacturing production management information on equipment testing, and lower maintenance costs maintenance, and performance to understand the true potential of equipment utilization Monitor and analyze all Manage production execution by exception  Higher product quality, less product-related deviations and  Combine all exception messages from a manufacturing rework or fewer recalls, lower quality issues that occurred execution system and other shop-floor systems with data costs, and higher efficiency during your production process (quality notifications) from SAP ERP to visualize current problem areas and critical trends and take preventive actions Future direction This presentation and SAP„s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is © 2012 SAP AG. All rights reserved. provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement 66
  • 67. In-memory computing for manufacturingBusiness challenge Potential solutions Benefit Detect and identify production Advanced visualization of continuous process data  Improved process yield, process issues for energy  Store real-time data and make all historical production reduced energy consumption, usage, quality, process data available for a continuous manufacturer so that increased operational stability, yields, and feedstock advanced visualizations, such as SAP BusinessObjects process stability, and reduced performance by accessing tools, can be leveraged equipment downtime and visualizing all continuous process data Identify the impact of market Adjust production execution to dynamic pricing  Improved manufacturing price volatility on production  Analyze current production plans, including capacities, margin, reduced plans planned production, and logistical constraints of transportation costs, commodity manufacturing industries with global, improved price risk regional, and local price volatility management, and higher product availability Have real-time insight into Rapidly simulate manufacturing, inventory, and  Lower inventory-carrying and current manufacturing distribution plans equipment (tanks) costs, inventory and production  Analyze current planned production and distribution higher product availability, distribution of bulk network inventory and the impact of what-if and real- and lower distribution costs commodities on site and time scheduling changes planned through the distribution network Future direction This presentation and SAP„s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is © 2012 SAP AG. All rights reserved. provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement 67
  • 68. In-memory computing for customerBusiness challenge Potential solutions BenefitFinance Optimize pricing in real time  The right price for the right Combine real-time insight and  Analysis of historic data, profiling and segmentation of customer, product, time, historical information about customers and customer behavior, predictive modeling, location, and offer customers, demand, and and A/B testing availability to drive pricing and discounting decisionsFinance and operations Enable real-time continuous forecasting  Increased responsiveness of Have a continuously updated  Real-time actual sales and pipeline data, combined with the go-to-market organization, window into the future of your the predictive and statistical modeling power of SAP especially at the end of quarter sales, taking account of and year HANA; ability to link to current and planned inventory changes to the business in real levels timeOperations Use rapid social media analysis of customer sentiment  Clear visibility into the voice of Understand what your  Social media analysis and sentiment analysis to analyze the customer and an ability to customers and potential what‟s being said by whom, accompanied by real-time react and intervene before customers are saying about exception management problems escalate you – right nowOperations Create the right customer offers automatically  Improved up-take of offers and Provide exactly the right offers  Predictive and statistical models running on individual customer loyalty, driving and service levels to each of orders and offers, in real time; automated offer creation improved profitability your customers, even at within a defined framework consumer scales Future direction This presentation and SAP„s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is © 2012 SAP AG. All rights reserved. provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement 68
  • 69. In-memory computing for financeBusiness challenge Potential solutions Benefit Enable finance and risk Run finance and risk management in real time  Ability of management to management processes in  Instant transparency into massive amounts of data on focus attention quickly on the real time the most-detailed level (posting document) most-critical areas and make business decisions faster  Management of operational risk and risk exposure in real time Predict cash flows to manage Predict future cash flows quickly and accurately  Improved cash and liquidity collections, risk, and short-  Avoidance of aggregation of individual records from management term borrowing in real time multiple sources to facilitate faster creation of consumption-based billing Ensure revenue assurance Dramatically improve accuracy in billings and  Correct billing of customers from meter to cash payment and receipt of payments on schedule  All facets of meter-to-cash indexes monitored to identify revenue leakages and delinquencies  Customer visibility into all meter-to-cash processes and get early warnings to avoid bill shock Future direction This presentation and SAP„s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is © 2012 SAP AG. All rights reserved. provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement 69
  • 70. In-memory computing for financeBusiness challenge Potential solutions Benefit Analyze and report project- Have real-time visibility into projects and  Real-time visibility into related transaction data in investments capital investment and real time  All facets of meter-to-cash indexes monitored to operational projects identify revenue leakages and delinquencies  Customers have visibility into all meter-to-cash processes and get early warnings to avoid bill shock Use faster and more accurate Deliver convergent billing faster and more accurately  Customer satisfaction convergent invoicing  Avoid aggregation of individual records from multiple because of enhanced sources to facilitate faster creation of consumption- transparency of amounts based billing charged for consumption Aggregate data from Aggregate collection and billing data into insight  Maximized revenue streams disparate billing and  Streamline complex billing and collection processes to from multiple sources collection systems to recognize income from public improve cash flow and private sources  Instant analysis of high-volume data Future direction This presentation and SAP„s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is © 2012 SAP AG. All rights reserved. provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement 70
  • 71. In-memory computing for research and developmentBusiness challenge Potential solutions Benefit Instantly predict market Dramatically improve the speed of innovation  First-mover advantage and trends and identify customer  Analyze detailed, up-to-the-minute market and rapid growth for new products needs customer data to define innovative products or services globally quickly  Analyze ideas and concepts in real time along with the ability of the ideas and concepts to support differentiating, customer-focused products Have real-time, consolidated Enhance product portfolio performance  Higher-performing product insights into portfolio  Calculate costs and budget for all ongoing activities portfolios, more fact-based performance of financials, across the value chain that affect the product portfolio investment decisions, and a timing, and resources reduced failure rate  Have real-time transparency into project timelines and resource constraints along with decision support for new or ongoing investments Continuously provide product Continuous simulation of product cost estimates  Increased speed of R&D by cost estimations, taking  Employ revolving cost estimation, considering all effects enabling faster and fact- changing alternatives in of the value chain, perform what-if analysis on design based decision making to account and considering alternatives or alternate product configurations, and achieve better product manufacture and compare actual cost with target cost margins serviceability Future direction This presentation and SAP„s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is © 2012 SAP AG. All rights reserved. provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement 71
  • 72. In-memory computing for research and developmentBusiness challenge Potential solutions Benefit Monitor, analyze, and Enhanced project performance  On-time and on-budget continuously project  Use the real-time feedback that SAP HANA can project execution, ensuring a performance on schedule, provide about schedule, cost, and effort variance healthy bottom line and cost, and efforts acting as a new benchmark  Monitor resource utilization and cash flow dynamically for future projects to take proactive decisions Envision the performance of Product design for manufacturability  Fewer change cycles, product design in stability,  Evaluate highest quality by lowest costs reduced time to market, and quality, margin, and higher product quality and manufacturability in  Continuously analyze engineering and manufacturing performance production bills of material to balance complex product designs with actual manufacturing performance for quality, manufacturability, and product margin Have revolving insights into Sustainable product design support  Environmental and design decisions that affect  Support every design decision with information on consumer-friendly products, product compliance, quality, carbon impact reduced energy and sustainability consumption, and ease of  Evaluate compliance and quality checks of product service and recycling components, materials, and substances Future direction This presentation and SAP„s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is © 2012 SAP AG. All rights reserved. provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement 72
  • 73. In-memory computing for enterprise asset managementBusiness challenge Potential solutions Benefit Proactively identify asset- Real-time operational risk management  Reduced risks and related risks and prepare  Prepare a large library of operational and strategic risks minimized disruption in asset corresponding mitigation that are related to various characteristics of assets operations and proactive plans, resulting in higher mitigation plans resulting in  Predict current risks based on various operational and safety, reliability, and increased asset availability technical characteristics of assets availability of the assets  Perform a forecast to mitigate potential risks during asset operations Optimally plan, simulate, and Improved management of large projects  Improved asset uptime and schedule numerous activities  Simulate and plan large projects with varied availability through along with required resources operational conditions using in-memory technology optimally planned projects if construction or turnarounds, shut down projects  Gain visibility into potential bottlenecks and risks, so that optimized plans can be prepared. Prepare optimized plans for projects with low project risks  Propose updates and visualize alerts in real time Future direction This presentation and SAP„s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is © 2012 SAP AG. All rights reserved. provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement 73
  • 74. Key trends driving the future for enterprise performancemanagement– integrated business planningSingle platform for real-time data,functional models, processes, security, Strategic Financialuser interfaces, and business logic across planning planningfinance and beyondEnabled by SAP HANA for complex Sales and Operational operationscalculations, large data volumes, and real- planning planningtime performance managementSupport for any deployment and anydevice High Performance SAP HANA Reporting and Planning Platform On premise, hosted, virtual, and cloud platform Device-/browser-agnostic Native Microsoft Office Operational Systems Execution systems (e.g. ERP, TPM, APO) CRM, SAP ERP, SAP and SAP SCM) Future direction This presentation and SAP„s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is© 2012 SAP AG. All rights reserved. provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement 74
  • 75. In-memory computing for utilities BusinessArea challenge Potential solution BenefitFinance  Ensure revenue Personal energy Customers correctly billed and payments assurance from management received on schedule meter to cash Energy portfolio management  All facets of meter-to-cash indexes monitored to identify revenue leakages and delinquencies Fraud management  Utilities have visibility into all meter-to-cash processes and receive early warnings to avoid Customer online services revenue lossOperations  Analyze smart- Asset and maintenance Customers well-served and benchmarked for meter profile data optimization energy services quickly to maximize  Immediate access to quantitative and qualitative System planning energy delivery information across multiple data sources Grid operation – workforce  Better understanding of consumer usage patterns management to customize energy packages that minimize cost- to-serve and maximize margins  Optimize asset Cost-to-serve optimization Optimized asset maintenance and capital investments by planning for network expansion correlating smart Real-time process  All facets of meter-to-cash indexes monitored to grid operational monitoring identify revenue leakages and delinquencies data Revenue insurance  Visibility into all meter-to-cash processes and receive early warnings to avoid revenue loss Future direction This presentation and SAP„s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is© 2012 SAP AG. All rights reserved. provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement 75
  • 76. In-memory computing for banking BusinessArea challenge Potential solution BenefitFinance  Enable finance and Management can focus attention quickly risk management Liquidity risk management  Instant transparency of massive amounts of data processes in real on the most-detailed level (posting document) time  Management of liquidity risk to ensure compliance and risk exposure in real timeOperations  Access transactional Prevention of fraud, reduction in operational data at any time to Enterprise risk reporting risk, and streamlined operational processes make immediate  New products created and launched in days decisions High performance accounting for financial rather than months instruments  Prevention of loss due to fraudulent transactions  Optimization of customer service through all channels to maximize profitabilitySales and  Quickly analyze Fraud detection Higher customer satisfaction rates than themarketing customer data to gain and analysis competition customer insight and  Deeper insight into customer behavior to drive improve customer targeted consumer opportunities with the highest service projected ROI  Complete and consistent 360-degree view of a customer at any time Future direction This presentation and SAP„s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is© 2012 SAP AG. All rights reserved. provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement 76
  • 77. In-memory computing for healthcare BusinessArea challenge Potential solution BenefitCare  Correctly determine Healthcare analytic Best cost-effective, quality care with access toproviders the best treatment foundation the right information and care for patients  Immediate and direct access to information across multiple data sources  Insight to drive cost-effective quality care E-care analytics  Immediately respond Optimal use of resources based on patient to changes in patient demand and health status health status in and Real-time access to patient  Detailed visibility into planned and actual demand out of a hospital information for resources setting  Coordination and collaboration of care by sharing data securely with anyone – anytime, and Tracking and tracing of anywhere medical productsHealthcare  Quickly compare and Visibility into data to improve patient outcomesorganization optimize patient and to identify wasteful spending, fraud, and outcomes and abuse prevent waste Fraud management  Querying of high-volume data instantly  Monitoring and comparison of key performance indicators against industry standards Future direction This presentation and SAP„s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is© 2012 SAP AG. All rights reserved. provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement 77
  • 78. In-memory computing for consumer products BusinessArea challenge Potential solution BenefitProduct  Analysis of consumer Out-innovate the competition by correctlydevelopment data to predict trends Pricing optimization predicting market trends and consumer and preferences preferences accurately with immediate and direct  Immediate, self-service access to information access to data across multiple data sources Retailer performance  Highly targeted consumer and channel opportunities with highest projected ROISales and  Go-to-market based Drive sustainable growth through optimizedmarketing on fast and thorough Cycle planning and highly targeted programs analysis instead of  Instant interrogation of complex, high-volume data trial and error  Creation and optimization of tailored promotions Transport optimizerSupply chain  Up-to-the minute Eliminate lost sales and increase customer visibility of granular satisfaction demand and supply  Visibility of planned and actual demand across the data and the ability to supply network without latency respond to changes Collective goods inventory immediately  Understanding of demand dynamics at any level and balanced capacity Future direction This presentation and SAP„s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is© 2012 SAP AG. All rights reserved. provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement 78
  • 79. In-memory computing for retail BusinessArea challenge Potential solution BenefitMarketing  Need for speed to Focus on critical processes that accelerate affect the business Assortment planning and optimization revenue generation and brand loyalty  Responses with personalized and targeted Price, promotion , and information and offers anywhere and any time markdown planning and optimization  Customer interaction to provide insight to develop new and exciting assortments Real-time inventory transparency andMerchandising  Ability to access optimization People empowered with the information they precise data need, in the detail they need it, and when they to make informed Multilevel want it replenishment decisions  Real-time profitability analysis at assortment and Shopper insight into location to help pinpoint performance issues customer activity  Instant calculation of vendor rebates to ensure management that all monies are collected on time Real-time customerSupply chain  Need to simplify and segmentation and Reduced complexity that opens new avenues to unify business personalized offers excite customers and differentiate from the processes competition Mobile Commerce  Order fulfillment based on enterprise-wide product availability to transform customer service  Hourly sales and stock information across all organizations and channels Future direction This presentation and SAP„s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is© 2012 SAP AG. All rights reserved. provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement 79
  • 80. In-memory computing for telecommunications BusinessArea challenge Potential solution BenefitNetwork and  Connect the dots On-network Customer satisfaction and loyalty to addressoperations between network customer performance issues proactively performance and experience  Gain real-time visibility and granularity of network customer experience traffic to plan for surges and related capacity issues better in real time New offer-pricing simulation  Understand variances and optimize network experienceSales and  Gain deep insight on Optimized interactions with customer at each Real-time,marketing customer profile and location-based offer point of contact to increase revenue and behavior management retention  Access subscriber behavior and preferences for the location-based service in real time Next-generation customer profile  Accelerate the creation of a complete and accurate customer profile in a heterogeneous environment  Launch new offers Sustainable growth from the design and launch and bundles in a Social media of highly targeted and profitable offers and timely manner, based analytics bundles on advanced analysis  Create offer simulations to optimize price and margin based on usage patterns and historical consumption  Tailor the right mix of services to the right subscriber Future direction segment based on a wide range of data sources This presentation and SAP„s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is© 2012 SAP AG. All rights reserved. provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement 80
  • 81. Thank you!
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