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Sword Ciboodle's CTO Steven Thurlow spoke at a recent SCRM For Business event in London. Social Customer Relationship Management is now a mainstream part of business strategy. The social customer has moved to the centre of the business ecosystem. This seminar was designed to teach you advanced Social CRM Strategies for Business as they are meant to be in the 21st century.
Find out Sword Ciboodle's take on SCRM.