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Customer & Loyalty Management Solution from Swiss Post Solutions

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Introduction to the Customer & Loyalty Management Solution of Swiss Post Solutions. The solution addresses the following customer business processes: ...

Introduction to the Customer & Loyalty Management Solution of Swiss Post Solutions. The solution addresses the following customer business processes:
* Customer Acqusition
* Identification & Registration
* Address Management
* Customer Dialogue & Targeting
* Identification of segments & potentials
* Affect & Optimize Behaviour
* Track & Reward Behaviour
* Inforamation Gathering & Business Insight

This solution is offered as a full-service BPO offering.

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