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Annotated slides from IxD13 talk
Healthcare IT is one of the fastest growing fields in technology, but it has been around since the late 1960's. One of the first systems built was the electronic health record (EHR), which stores all information pertaining to a patient. Doctors can pull general information such as allergies and immunizations as well as documentation of specific visits the patient has had. EHRs were meant to reduce the time doctors spent on finishing their notes on their appointments in a paperless and easy fashion, but the usability of the systems discouraged physicians so much that the US lags far behind its European counterparts in adopting the technology. So when companies began to build mobile EHR applications, the big question was and still is: are mobile applications fixing the problem with EHRs?
Health on the Go: Designing Electronic Health Records for Mobile, is a quick look at the common design problems that had to be solved in the EHR apps my team and I have built. I'll dive into what an EHR is and why it's important to the function of a medical practice, why the user is not just a doctor, the current state of mobile EHR design, and the three kinds of design problems in the space: designing for mobile, translating from desktop to mobile, and the restrictions on design from healthcare laws around patient privacy and safety. It's an introduction to what designing for healthcare can mean and how important user centered design is in this field because of the impact on patients' lives.