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Creating a Virtual Team by Amy Lyden and Liz Parker
 

Creating a Virtual Team by Amy Lyden and Liz Parker

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How to Make the Most of Limited Resources in Small Business
. ...

How to Make the Most of Limited Resources in Small Business
.

In an exciting new webinar you can look at ways to create a virtual team around you so that you are more productive and profitable, starting now.

Our guest presenters, Liz Parker and Amy Lyden provided us with practical advice on how to create your own virtual team so that you can grow your business and most importantly, maintain sanity!



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  • I have launched and built a successful business over 12 years which I sold. I know what it’s like to try to grow a business with very limited resources. I’d like to share 2 ideas with you today that have personally helped me to achieve this over the years.
  • Get out of the day to day, you won’t be able to let yourself slide!, quite often we suffer from tunnel vision
  • Additional human resources on a project or ongoingly as you growIncrease your capacity as a businessSupport others developmentBoost a project – e.g. Sydney Film Festival
  • Agencies: Australearn, Arcadia University, Hong Kong Baptist University, others for foreign studentsAdvertisements: Gumtree, Craigslist, other/similarUniversities: programs/help facilitate it
  • Sourcing – coveredApplications – do they fit the criteriaCull – do phone interviewInterview – face to faceReferences – check if you likeSelect – and outline termsPrepare – be ready. Their computer, desk, amenities training, inducation, what are they going to do
  • Skills analysis – self ratingAgreements – how we do things hereExpectations – what they will and wont’ be doing – may change over timeGoals – theirs and yoursTerms – clear if there is or isn’t employment opps and on what basis internshp will be terminated, start and end times, term – how long for, days etc.Skills- Determine starting pointSoftwareOrientationGetting to know your businessAgreementsDateTimePlaceHoursBehaviourPropertyIP
  • Procedures – office, specific to role, generalThe way we do it here – what are your standards, don’t expect lessMentoring and supervision – who do they go to for what?
  • Skills- Specific to the role e.g. media releaseSoftware- social media posts/wordpressHardwareMac vs PCPrinterSoft skillsAnswering phoneWriting an email
  • Team MeetingsABN WIPWed teamReporting and having a roleNot schleppersMeaningful workOutcomesReviewFeedbackLearning and developmentRemember they are their to learn and grow
  • TBC

Creating a Virtual Team by Amy Lyden and Liz Parker Creating a Virtual Team by Amy Lyden and Liz Parker Presentation Transcript

  • Creating a Virtual TeamHow to Make the Most of Limited Resources in Small Business
  • Creating a Virtual TeamHow to Make the Most of Limited Resources in Small Business Suzi Dafnis Australian Businesswomen’s Network
  • Creating a Virtual TeamHow to Make the Most of Limited Resources in Small Business Q&A
  • Creating a Virtual TeamHow to Make the Most of Limited Resources in Small Business TWITTER Use tag: #abnvirtual Follow along: •Suzi is @suzidafnis •Amy is @amylyden •Liz is @vaplacements
  • Creating a Virtual TeamHow to Make the Most of Limited Resources in Small Business Today’s Speakers Suzi Dafnis Liz Parker Amy Lyden Australian VA Placements Blueberry Consulting Businesswomen’s Network
  • Creating a Virtual TeamHow to Make the Most of Limited Resources in Small Business Liz Parker VA Placements
  • Creating a Virtual TeamHow to Make the Most of Limited Resources in Small Business 1. Preparing for a remote team member 2. Selection, Induction and Training 3. Ongoing Management Eliminate > Automate > Delegate
  • Creating a Virtual TeamHow to Make the Most of Limited Resources in Small Business Your Motivation Other Access skills on demand No added overheads: Flexibility Electricity, phone, i nternet No infrastructure Build a team with costs (computer, the right technical printer etc.) Save on staff skills costs
  • Creating a Virtual TeamHow to Make the Most of Limited Resources in Small Business Prepare •Outcomes 1. A list of the tasks that you would need a VA or several VAs to do •Technology 2. A list of the items that you and •Communication your team need to concentrate on •Your existing Team 3. A list of skills that you need the VAs to have. Eliminate > Automate > Delegate
  • Creating a Virtual TeamHow to Make the Most of Limited Resources in Small Business Selection • Independent Contractor or Employee • Clarity on work and skills required • Test with a small job • Testimonials • Examples of previous work • Personality
  • Creating a Virtual TeamHow to Make the Most of Limited Resources in Small Business Induction • 3-step process about: • Your Business Goals and Vision (Website) • Your Team • Where they fit into the team. • Your or your team’s work habits • The software you use and the issues (if any) – think about automation. • Level of authority or autonomy you will give • Your communication style
  • Creating a Virtual TeamHow to Make the Most of Limited Resources in Small Business Training • Specialised Software • Your own Policies and Procedures • Your/Their Responsibilities • Team Development participation
  • Creating a Virtual TeamHow to Make the Most of Limited Resources in Small Business Training • Regular review on status (Ind. Contractor) • Focus on Outcomes (not how) • Detailed reporting (time tracking, daily/weekly reports, invoicing, budget) • Communication – email/SMS/video/chat • Include as a team member in everything
  • Creating a Virtual TeamHow to Make the Most of Limited Resources in Small Business Case Study - Transformed Context – National RTO with 30 staff – 50% are virtual and include: Operations, Bookkeeping, Marketing, Sales Team, Web Development Key Tips: • Open your mind and thinking to this model • Have clearly documented and agreed duty statements and clearly documented procedures for each person and business processes. • Build a rapport and level of trust with each person. • Use all communications methods available, including Skype, phone hook-ups and email • Ensure your business systems are accessible by everyone, anywhere at any time…
  • Creating a Virtual TeamHow to Make the Most of Limited Resources in Small Business Resources http://www.vaplacements.com • Independent Contractor vs Employee checklist • Free Needs Assessment Tool • Free consultation with me if booked within next 7 days – ceo@vaplacements.com
  • Creating a Virtual TeamHow to Make the Most of Limited Resources in Small Business Liz Parker VA Placements /@vaplacements /vaplacements /121temps
  • Creating a Virtual TeamHow to Make the Most of Limited Resources in Small Business Amy Lyden Blueberry Consulting
  • Creating a Virtual TeamHow to Make the Most of Limited Resources in Small Business Small Business in Australia • 2 million + small businesses • 90% - Micro (less than 5 employees) • 65% - employ NO STAFF • Must be resourceful • Must look at different ways to be effective Feeling all alone? Source: ABS, June 2011
  • Creating a Virtual TeamHow to Make the Most of Limited Resources in Small Business 1. Creating an Advisory Board 2. Accessing Coaches and Mentors
  • Creating a Virtual TeamHow to Make the Most of Limited Resources in Small Business Advisory Boards Why do I need one? • Strategically focused • Accountability • Expanded viewpoints • Support • Utilising networks to gain access to resources • Provides an objective sounding board
  • Creating a Virtual TeamHow to Make the Most of Limited Resources in Small Business Advisory Boards How do I set one up? Determine the structure • How many people? • Fees? • Frequency of meetings?
  • Creating a Virtual TeamHow to Make the Most of Limited Resources in Small Business Advisory Boards How do I set one up? Determine the structure • How many people? • Fees? • Frequency of meetings? Who should I invite? • Self analysis – skills strengths and challenges • Needs analysis for your business • Create a matrix of desired board skills • Diversify the talent based on skills and risk profiles
  • Creating a Virtual TeamHow to Make the Most of Limited Resources in Small Business Advisory Boards Some things to consider in creating your board: Balance of Skills: • Operations / good all-round General Manager • Marketing / Sales / Branding • Strategic big picture person • Numbers person
  • Creating a Virtual TeamHow to Make the Most of Limited Resources in Small Business Advisory Boards Some things to consider in creating your board: Balance of Skills: • Operations / good all-round General Manager • Marketing / Sales / Branding • Strategic big picture person • Numbers person Be sure to include: • Challenger, risk taker, who can push you • Cautious Sam – conservative, evaluator • Wise Elder, sage – been there, done that
  • Creating a Virtual TeamHow to Make the Most of Limited Resources in Small Business Advisory Boards Tips on Sourcing Board Members: • Your existing ―team‖ – accountant, lawyer, supplier, consultant • Friends • Previous work colleagues / mentors • Fellow members of ABN and other organisations • Friends of friends – extended network
  • Creating a Virtual TeamHow to Make the Most of Limited Resources in Small Business Advisory Boards Tips on Managing Board Members: • Agreements • Mission, vision, strategic objectives and financials • NDA (confidentiality agreement) • Review • Exit clause
  • Creating a Virtual TeamHow to Make the Most of Limited Resources in Small Business Coaches and Mentors Why do I need one? • Advisory Board — business, coaches and mentors — individual • Support for YOU • Be effective • Maximise your potential • Short circuit issues
  • Creating a Virtual TeamHow to Make the Most of Limited Resources in Small Business Coaches and Mentors How will this work? • Needs analysis • Examples: • General: Visioning • Specific: Social media marketing, growth strategy
  • Creating a Virtual TeamHow to Make the Most of Limited Resources in Small Business Coaches and Mentors Costs and Sourcing: • $0 to $350 + per hour • Use your network and extended network • Approach people you believe may add value • International Coach Federation http://www.icfaustralasia.com/ • Look at their own track record, talk to their clients • Ask about their processes and how they will work with you • Don’t be afraid to have as many trial sessions as you need
  • Creating a Virtual TeamHow to Make the Most of Limited Resources in Small Business “Today is your day ! Your mountain is waiting. So… get on your way !” - Dr. Seuss
  • Creating a Virtual TeamHow to Make the Most of Limited Resources in Small Business Amy Lyden Blueberry Consulting @amylyden /amylyden
  • Creating a Virtual TeamHow to Make the Most of Limited Resources in Small Business Suzi Dafnis Australian Businesswomen’s Network
  • Creating a Virtual TeamHow to Make the Most of Limited Resources in Small Business Interns Benefits • Additional resources • Increase capacity • Support development • Project based help
  • Creating a Virtual TeamHow to Make the Most of Limited Resources in Small Business Interns Sourcing • Agencies • Advertisements • Universities/educational institutions
  • Creating a Virtual TeamHow to Make the Most of Limited Resources in Small Business Interns Selection • Applications • Culling • Interviewing • Selecting • Preparing
  • Creating a Virtual TeamHow to Make the Most of Limited Resources in Small Business Interns Induction • Skills • Agreements • Expectations • Goals • Terms
  • Creating a Virtual TeamHow to Make the Most of Limited Resources in Small Business Interns Training • Procedures • ―The way we do it here.‖ • Mentoring and supervision
  • Creating a Virtual TeamHow to Make the Most of Limited Resources in Small Business Interns Training • Skills • Software • Hardware • Soft skills
  • Creating a Virtual TeamHow to Make the Most of Limited Resources in Small Business Interns More on successful internships • Part of the team • Not schleppers • Meaningful work • Learning and development
  • Creating a Virtual TeamHow to Make the Most of Limited Resources in Small Business Q&A Use the Question Pane to Ask Your Questions
  • Creating a Virtual TeamHow to Make the Most of Limited Resources in Small Business Q&A Suzi Dafnis Liz Parker Amy Lyden Australian VA Placements Blueberry Consulting Businesswomen’s Network
  • Creating a Virtual TeamHow to Make the Most of Limited Resources in Small BusinessComing Up: Three Key (Touch) Points to Improve Business and Increase the Bottom Line 28 June Register now at www.abn.org.au
  • Creating a Virtual TeamHow to Make the Most of Limited Resources in Small Business Become a member today. www.abn.org.au