Your SlideShare is downloading. ×
0
Sustain it Sample of Project References
Sustain it Sample of Project References
Sustain it Sample of Project References
Sustain it Sample of Project References
Sustain it Sample of Project References
Sustain it Sample of Project References
Sustain it Sample of Project References
Sustain it Sample of Project References
Sustain it Sample of Project References
Sustain it Sample of Project References
Sustain it Sample of Project References
Sustain it Sample of Project References
Sustain it Sample of Project References
Upcoming SlideShare
Loading in...5
×

Thanks for flagging this SlideShare!

Oops! An error has occurred.

×
Saving this for later? Get the SlideShare app to save on your phone or tablet. Read anywhere, anytime – even offline.
Text the download link to your phone
Standard text messaging rates apply

Sustain it Sample of Project References

1,924

Published on

Sustain IT is a consulting service organisation active in interim management. Weare pleased to present a sample of project references we succeeded in: about CMMi implementations, COBIT assessments, …

Sustain IT is a consulting service organisation active in interim management. Weare pleased to present a sample of project references we succeeded in: about CMMi implementations, COBIT assessments, Portfolio Management, ICT executive positions, process Improvement, Quality assurance, programme/project management, security management, compliancy...

Visit also www.sustain-IT.be for further information.
Please provide us your feedback

Published in: Business, Technology
0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total Views
1,924
On Slideshare
0
From Embeds
0
Number of Embeds
1
Actions
Shares
0
Downloads
0
Comments
0
Likes
0
Embeds 0
No embeds

Report content
Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
No notes for slide

Transcript

  1. Sustain-IT Sample of project references Version: 16/02/2012 © Sustain-IT 2014
  2. Risk Manager 2013 In order to be compliant with regulatory body, facilitator for the reporting on risk and control environment Delta Lloyd Bank – Financial Sector Context & Objectives  The Regulatory body has to receive a yearly report on the Internal Control System of Financial Institutions (CBFA Art 20)  The process of collecting the self assessments of each direction was already used for 5 years  Due to other legal requirements, risk management team had lack of resources, with risk to not respect the time cosntraints Approach & Solution Results & Added Value  Get insight on the previous report and process  Review the self-assessments of each direction and challenge them  Perform analysis on the risk universe  Present main results to Senior management  Prepare the executive summary  Management Summary to Audit Committee at time  Narrow analysis on the risk profile  Presentation to senior management  Improvement recommendations on the whole process  Functional Environment: Retail Bank, Asset Management, Private banking, ALM, Accounting, Portfolio management, Cash Management,  Methodologies: Risk Management, Project Management, Audit, Presentation, Review Management, Reporting, KPI, Interim Management  Technical Environment: Excel, Powerpoint, Word, Sustain-IT - Belgium
  3. Process Manager 2013 Setting-up a roadmap of processes and deploying them into the whole organisation Ogone – Financial service Sector Context & Objectives  Aim to standardise end-to-end processes to manage processes of Incident, problems, changes and service requests;  Be compliant with requirements of major stakeholders;  Gain in efficiency to resolve incidents across the whole organisation;  Link management of problems with crisis management; Approach & Solution Results & Added Value  Perform an As-Is analysis  Present a roadmap of processes to Senior Management  Based on facilitation, define the process To-Be of Incident, Problem, Change & Service Request Management;  Facilitate review of process To-Be;  Facilitate collection of processes Performance Indicators based on GQM approach;  Document requirements to support the process To-Be;  Prepare the training package by process;  Provide training for Incident Management Process;  Validated process description documents  Validated end-to-end flows  Measurement plan for KPI  Requirements for tools to support the processes  Trained organisation on Incident Management  Functional Environment: Ecommerce, electronic payments, Customer Care,  Methodologies: Process Management, ITIL, Measurement Plan, Goal-Question-Matrics, Project Management, Change Managerment (ADKAR), trainer, 5Why's,  Technical Environment: Ms Project, Powerpoint, Visio, Word, Sharepoint Sustain-IT - Belgium
  4. Portfolio Manager a.i. 2008 In the context of a Merger & Acquisition, act ad interim as portfolio manager Delta Lloyd Life – Insurance Sector Context & Objectives        Consolidation reporting of project status and presentation in front of Corporate steering Review of new projects plans/Business cases Project Methodology owner Participation in IT integration after acquisition Alignment of methodologies Alignment of IT processes Application selection Approach & Solution Results & Added Value  Create awareness of Project Management to executives  Project Manager coaching  Providing trainings on estimation techniques  Process description  Assessment of PM methodologies, based on Prince 2 Healthcheck  Set-up of SEPA strategy (workgroups, Kick off, risks, assessment of current application portfolio)  Improved Business Case process  Improved governance  Management aware of portfolio management added value  Improved predictability  Functional Environment: Life Insurance, SEPA  Methodologies: Portfolio Management, P3M3 model, VAL IT, Prince 2, Change/Transiiton Managerment, trainer, coaching, Interim Management  Technical Environment: Ms Project, powerpoint Sustain-IT - Belgium
  5. 2010 Process Management @ finance (project controlling) Establishment and implementation of a roadmap of initiatives to increase presence, influence and oversight of a Financial department (project controlling) Euroclear – Financial Services Context & Objectives  Provide to major stakeholders financial reporting information on the projects and portfolios, through a new reporting tool, based on TM1  Define the To-Be End-to-End processes for outsourcing  Manage the improvements to better position of financial project reporting team Approach & Solution Results & Added Value  Establish a roadmap of initiatives on 3 streams: project control environment, project monitoring and reporting, portfolio oversight  Sell this plan to senior management of Financial department and Internal Audit  Set-up the different initiatives following plan  Leverage some initiatives, through seeking partnership from other involved teams  Track on a regular basis the progress of the different initiatives  Monitor risks, solve issues  Projects financial figures accurate, reliable and complete, due to improved control environment relationship between IT and Financial  New reporting solution, in line with project managers and IT representatives expectations  Improved process insight by senior management on outsourcing  Improved process of Business Case review  Functional Environment: Financial services, settlement, custody  Methodologies: Process management,portfolio management, Goals-Question-Metrics, Lean, Project Management, Requirement Management, Change Management, Negociation  Technical Environment: Ms Project, Business Intelligence, Powerpoint © Sustain-IT 2012 - Belgium
  6. Client Readiness – Business Project Manager 2008 Coordination of activities to ensure smooth client readiness in the context of large transformation programme Euroclear – Financial Institution Context & Objectives  Client was busy deploying a service to premium clients (top 1500 financial Institutions WW)  Coordinate the client readiness activities between the different internal teams (commercial, Product Management, ICT)  Track the progress on these client readiness activities and solve issue till closure with different stakeholders  Provide input to senior management, in order to take appropriate decisions and insight of residual risks Approach & Solution Results & Added Value • Establish plan of activities • Define SMART criteria to assess progress on a regular basis with internal stakeholders (product management, ICT, commercial) • Track of these criteria with internal stakeholders • Problem solving workshops with impacted internal stakeholders • Reporting to upper management on progress, through clear programme status reports • Close out of intermediate milestones • Phases closed successfully with clear lessons learned implemented • Remediation actions, till closure • Improved practices in governance •1500 World Wide clients (financial Institutions) ready to use a new communication channel (first stepstone in the deployment of a single platform transition programme)  Functional Environment: Financial services, Settlement, Custody,  Methodologies: Prince 2, gate reviews, Problem Solving Sessions, BPM, CMMI, Root causis analysis, ITIL, programme Management, transformation/change management  Technical Environment: Secured Network services, Mainframe, Distributed environment, Sustain-IT - Belgium
  7. 2008 Governance Expert/Advisor Due to a strategic assessment, a need to implement a governance track and project management track VPK Packaging - Manufacturing Context & Objectives Ensure IT organization is enable to support the strategic intents of the whole organization, through appropriate IT structure and IT governance mechanisms Approach & Solution Results & Added Value  As-is analysis, based on COBIT Quickstart  Workshops with IT executives on definition of roles (RACI) and types of organisation for IC department  Definition of IT governance mechanisms, processes  Advises to IT Management  Coached IT manager  Defined IT mission statement  Defined and implemented governance bodies  Defined roles of IT stakeholders  ICT organisation set-up  Functional Environment: SAP organisation, manufacturing  Methodologies: COBIT V4.1, Peter Weil archetypes frame, RACI matrix, workshop facilitation, organisation designs  Technical Environment: SAP, International infrastructure shared services Sustain-IT - Belgium
  8. Mistral 25.2 2005 Establish a Process Improvement programme for an ICT development department based on CMMi, in order to obtain the CMMI level 2 but also to gain in productivity AXA – Insurance/Banking Context & Objectives  In order to implement “Product & Process Quality Assurance” (PPQA) process,  Provide coaching to 8 junior quality assurance engineers  Perform quality audits of IT projects/applications, against defined processes  Ad interim Quality Manager for architecture team Approach & Solution Results & Added Value  Gather information on project/application  Organize Kick off with project/application manager  Interview team members  Analyse information  Make recommendations to project/applications or at level of organisation  Close quality assessments  Follow-up quality non conformities  « Process and Product Quality Assurance » (PPQA) process was successfully implemented  Client obtained CMMI level 2  Level 2 processes were institutionalised  Initiation of certain Level 3 processes  Insight of processes used in Architecture department  Pragmatic deployment of CMMi in an Architecture department  Alignment of processes between engineering and architecture teams  Functional Environment: Insurance (IARD, corporate, Life), Bank, electronic banking,  Methodologies: CMMI, Audit techniques, Quality Assurance, Coaching, Architecture processes, Togaff, PMBOK, Change Management, Interview techniques Sustain-IT - Belgium
  9. Sarbanes-Oxley coordination 2006 As client is quoted on the NYSE, its ICT department has to be compliant with Sarbanes Oxley (SOX) Section 404 AXA – Banking/Insurance Sector Context & Objectives Ensure that the tests of the IT General Controls (ITGC) are 98% operating efficiently Approach & Solution Results & Added Value  Ensure ITGC and IT Entity level controls are documented and maintained  Ensure the controls are integrated into the management processes  Ensure training for SOX Testers  Plan and monitor the SOX tests  Detect the gaps, report major ones to senior management and followup the corrective actions  Point of contact with external auditors  Maintain the whole organization aware (animate IT forums « which SOX will I wear ? »)  T department is SOX compliant  Complete IT department (about 500 individuals) is aware on the SOX controls and became more control-minded  Paper published into IT Cutter journal and ISACA journal  Functional Environment: Insurance (IARD, corporate, Life), Bank, electronic banking  Methodologies: Sarbanes Oxley, COBIT, CMMI, Test of controls, change management, animation, process compliancy metrics, Software development life cycle, gates reviews  Technical Environment: Livelink, Ms Excel, Ms Powerpoint, Sustain-IT - Belgium
  10. 2008 CoBIT Expert Assessment of current practices against COBIT control objectives and practices to prepare for compliancy against Belgian Banking Law (Art 20) Euroclear - Financial Sector Context & Objectives • In order to be compliant with the Belgian Banking Law (CBFA article 20), • Assess the current practices against Cobit V4.1 • Make some recommandations to senior Management • Define a three-layer control together with riks management department and internal Audit Approach & Solution  Establish a project plan  Establish a control process  Set-up CoBIT steering Committee  Collect existing practices (As-IS) for 9 selected key COBIT processes  Define current process maturity  Define control gaps and maturity gaps and their remediation plans Results & Added Value  Identified gaps against CoBIT framework  AS-IS maturity levels for assessed processes  CoBIT site on the intranet  Functional Environment: Financial services, Settlement, Custody,  Methodologies: Process maps, COBIT V4.1 Control Objectives, Practices, IT governance implementation guide, Training, Sharepoint site, Compliance, Risk Management  Technical Environment: Sharepoint, powerpoint, Ms Excel, Ms Project Sustain-IT - Belgium
  11. 2001-04 ICT Group Director Set-up a complete federal IT organisation and IT governance (vs local subsidiaries) from skratch SOFICOM – Building Context & Objectives  Define IT group strategy/Policies;  Operations follow-up and escalations  Stabilization of the accounting system  IT integration of new companies (M&A)  Project management of specific in-house developments, package implementation and infrastructure projects, following PMI Best Practices Approach & Solution Results & Added Value  Obtain understanding of the business, stakeholders, culture and IT maturity/appetite  Define with executive management the IT objectives  Propose, prioritize and monitor the IT actions  Report and escaladate, if needed progress of these IT actions • Start up of a central IT vision (vs local IT visions) • Standardisation of IT products across 12 local entities (SME) • Central buying of IT components • Interconnection of subsidiaries • Implementation of a package for warehouse management • Implementation and deployment of home-made applications (follow-up and calculation modules) • Organisaiton aware of IT added value  Functional Environment: Real estate, building,  Methodologies: COBIT, Project Management (PMBOK), people management, Service management, COBIT, IT governance models, IT strategy, change management, awareness,  Technical Environment: SQL server, .Net, CODA Financial system, Sustain-IT - Belgium
  12. 2001-04 Security Policy Program Manager As part of the change programme of image and values, Security has to be part of the « ADN » of the organisation Banksys – Electronic Fund Transfert Context & Objectives  Improve the level of security in the whole organisation  Institutionalise security processes in any organisation activites Approach & Solution  Make a high level risk assessment to inventory the AS-IS and prioritize the needed Security Policies  Develop a Master Project Plan  Define the Security Policies Life Cycle and encapsulate it in a Security Charter assigning the roles and responsibilities of every “Company Citizen”  Define a methodology (process of the process)  Develop Security Policies and the underlying Procedures and Forms  Deploy them (awareness, Lead of Change requests to the IT systems)  Modify the PM methodology to encapsulate security requirements in the PM Life cycle  Develop Security KPI Results & Added Value  Corporate processes integrating security requirements  Process improvement, including security aspects  Visibility of security department improved  Functional Environment: Banking, Electronic fund transfert, mobile payment  Methodologies: Programme Management, Security Management, Change Management,ISO 17799, COBIT, risk Management, ISF, negociation  Technical Environment: Condidential Sustain-IT - Belgium

×