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Mobile Trends in the Workplace: 2014
Mobile Trends in the Workplace: 2014
Mobile Trends in the Workplace: 2014
Mobile Trends in the Workplace: 2014
Mobile Trends in the Workplace: 2014
Mobile Trends in the Workplace: 2014
Mobile Trends in the Workplace: 2014
Mobile Trends in the Workplace: 2014
Mobile Trends in the Workplace: 2014
Mobile Trends in the Workplace: 2014
Mobile Trends in the Workplace: 2014
Mobile Trends in the Workplace: 2014
Mobile Trends in the Workplace: 2014
Mobile Trends in the Workplace: 2014
Mobile Trends in the Workplace: 2014
Mobile Trends in the Workplace: 2014
Mobile Trends in the Workplace: 2014
Mobile Trends in the Workplace: 2014
Mobile Trends in the Workplace: 2014
Mobile Trends in the Workplace: 2014
Mobile Trends in the Workplace: 2014
Mobile Trends in the Workplace: 2014
Mobile Trends in the Workplace: 2014
Mobile Trends in the Workplace: 2014
Mobile Trends in the Workplace: 2014
Mobile Trends in the Workplace: 2014
Mobile Trends in the Workplace: 2014
Mobile Trends in the Workplace: 2014
Mobile Trends in the Workplace: 2014
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Mobile Trends in the Workplace: 2014

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Using SurveyMonkey Audience, we surveyed smartphone users to get the inside scoop on mobile trends in 2014 and to see if the trend extends to tablets.

Using SurveyMonkey Audience, we surveyed smartphone users to get the inside scoop on mobile trends in 2014 and to see if the trend extends to tablets.

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  • 1. Mobile Trends in the Workplace 2014 Q1 Which of the following best describes the principal industry of your organization? Answ ered: 635 Skipped: 0 1 / 29
  • 2. Mobile Trends in the Workplace 2014 Adv ertising & Marketing Agriculture Airlines & Aerospace... Automotiv e Business Support &... Construction, Machinery, a... Education Entertainment & Leisure Finance & Financial... Food & Bev erages Gov ernment Healthcare & Pharmaceuticals Insurance Manufacturing Nonprofit Retail & Consumer... Real Estate Telecommunicati ons,... Utilities, Energy, and... 0% 20% 40% 2 / 29 60% 80% 100%
  • 3. Mobile Trends in the Workplace 2014 Answ er Choices Responses Advertising & Marketing 3.15% 20 Agric ulture 1.26% 8 Airlines & Aerospac e (inc luding Defense) 1.42% 9 Automotive 1.42% 9 Business Support & Logistic s 2.99% 19 Construc tion, Mac hinery, and Homes 2.52% 16 Educ ation 15.43% 98 Entertainment & Leisure 4.88% 31 Financ e & Financ ial Servic es 3.31% 21 Food & Beverages 5.35% 34 Government 8.66% 55 Healthc are & Pharmac eutic als 14.96% 95 Insuranc e 1.89% 12 Manufac turing 4.57% 29 Nonprofit 11.34% 72 Retail & Consumer Durables 5.98% 38 Real Estate 2.99% 19 Telec ommunic ations, Tec hnology, Internet & Elec tronic s 5.83% 37 Utilities, Energy, and Extrac tion 2.05% 13 Total 635 3 / 29
  • 4. Mobile Trends in the Workplace 2014 Q2 How many mobile phones do you currently use? Answ ered: 635 Skipped: 0 1 2 3 4 5+ 0% 20% 40% 60% 80% 100% Answ er Choices Responses 1 79.53% 505 2 16.38% 104 3 1.26% 8 4 0.79% 5 5+ 2.05% 13 Total 635 4 / 29
  • 5. Mobile Trends in the Workplace 2014 Q3 What do you use your mobile phone for most? Answ ered: 635 Skipped: 0 Email Messaging (e.g., BBM,... Phone calls Surfing the Internet Using apps 0% 20% 40% 60% 80% 100% Answ er Choices Responses Email 13.07% 83 Messaging (e.g., BBM, iMessage or texting) 40.79% 259 Phone c alls 29.29% 186 Surfing the Internet 7.40% 47 Using apps 9.45% 60 Total 635 5 / 29
  • 6. Mobile Trends in the Workplace 2014 Q4 Do you use your mobile phone(s) for personal purposes, business purposes, or both? Answ ered: 635 Skipped: 0 Personal purposes Business purposes Both 0% 20% 40% 60% Answ er Choices 30.87% Business purposes 1.89% Both 67.24% 100% Responses Personal purposes 80% Total 196 12 427 635 6 / 29
  • 7. Mobile Trends in the Workplace 2014 Q5 If you could use only one mobile phone for both work and personal, which would you want to use? Answ ered: 427 Skipped: 208 iPhone Blackberry Android phone Window s phone Other (please specify) 0% 20% 40% 60% 80% 100% Answ er Choices Responses iPhone 56.21% Blac kberry 2.11% Android phone 38.41% Windows phone 2.34% 10 Other (please spec ify) 0.94% 4 Total 240 9 164 427 7 / 29
  • 8. Mobile Trends in the Workplace 2014 Q6 Which mobile phone do you use most for personal purposes? Answ ered: 422 Skipped: 213 iPhone Blackberry Android phone Window s phone Other (please specify) 0% 20% 40% 60% 80% 100% Answ er Choices Responses iPhone 54.74% Blac kberry 1.90% Android phone 40.05% Windows phone 2.61% 11 Other (please spec ify) 0.71% 3 Total 231 8 169 422 8 / 29
  • 9. Mobile Trends in the Workplace 2014 Q7 What do you use your personal mobile phone for most? Answ ered: 422 Skipped: 213 Email Messaging (e.g., BBM,... Phone calls Surfing the Internet Using apps Other (please specify) 0% 20% 40% 60% 80% 100% Answ er Choices Responses Email 10.66% 45 Messaging (e.g., BBM, iMessage or texting) 36.73% 155 Phone c alls 29.38% 124 Surfing the Internet 10.19% 43 Using apps 12.09% 51 Other (please spec ify) 0.95% 4 Total 422 9 / 29
  • 10. Mobile Trends in the Workplace 2014 Q8 Which mobile phone do you use most for business purposes? Answ ered: 434 Skipped: 201 iPhone Blackberry Android phone Window s phone Other (please specify) 0% 20% 40% 60% 80% 100% Answ er Choices Responses iPhone 52.30% Blac kberry 4.15% Android phone 38.25% Windows phone 2.07% 9 Other (please spec ify) 3.23% 14 Total 227 18 166 434 10 / 29
  • 11. Mobile Trends in the Workplace 2014 Q9 What do you use your business mobile phone for most? Answ ered: 434 Skipped: 201 Email Messaging (e.g., BBM,... Phone calls Surfing the internet Using apps Other (please specify) 0% 20% 40% 60% 80% 100% Answ er Choices Responses Email 36.64% 159 Messaging (e.g., BBM, iMessage or texting) 17.28% 75 Phone c alls 37.10% 161 Surfing the internet 4.15% 18 Using apps 2.76% 12 Other (please spec ify) 2.07% 9 Total 434 11 / 29
  • 12. Mobile Trends in the Workplace 2014 Q10 Does your work allow you to use any mobile phone you like for business purposes? Answ ered: 434 Skipped: 201 Yes No 0% 20% 40% 60% 80% 100% Answ er Choices Responses Yes 80.88% 351 No 19.12% 83 Total 434 12 / 29
  • 13. Mobile Trends in the Workplace 2014 Q11 Does your work provide IT support for any type of mobile phone you use for business purposes? Answ ered: 434 Skipped: 201 Yes No 0% 20% 40% 60% 80% 100% Answ er Choices Responses Yes 32.26% 140 No 67.74% 294 Total 434 13 / 29
  • 14. Mobile Trends in the Workplace 2014 Q12 Do you own or use a tablet computer? (iPad, Windows tablet, Kindle Fire, etc.) Answ ered: 630 Skipped: 5 Yes No 0% 20% 40% 60% 80% 100% Answ er Choices Responses Yes 60.79% 383 No 39.21% 247 Total 630 14 / 29
  • 15. Mobile Trends in the Workplace 2014 Q13 If you use a tablet computer for business purposes, do you use your personal tablet, or does your work provide you with one? Answ ered: 380 Skipped: 255 I use my personal tab... My w ork prov ides me... I don't use a tablet compu... 0% 20% 40% 60% 80% 100% Answ er Choices Responses I use my personal tablet c omputer 40% My work provides me with a tablet c omputer 13.68% 52 I don't use a tablet c omputer for business purposes 46.32% 176 Total 152 380 15 / 29
  • 16. Mobile Trends in the Workplace 2014 Q14 Which tablet computer do you prefer to own or use? (Please write your answer in the box below.) Answ ered: 380 Skipped: 255 16 / 29
  • 17. Mobile Trends in the Workplace 2014 Q15 Have you ever owned or regularly used a Blackberry? Answ ered: 624 Skipped: 11 Yes No 0% 20% 40% 60% 80% 100% Answ er Choices Responses Yes 29.97% 187 No 70.03% 437 Total 624 17 / 29
  • 18. Mobile Trends in the Workplace 2014 Q16 Do you still use a Blackberry? Answ ered: 187 Skipped: 448 Yes No 0% 20% 40% 60% Answ er Choices 8.02% No 91.98% 100% Responses Yes 80% Total 15 172 187 18 / 29
  • 19. Mobile Trends in the Workplace 2014 Q17 When did you stop using it? Answ ered: 171 Skipped: 464 Less than 3 months ago 3 to 6 months ago 7 to 9 months ago 10 to 12 months ago More than a year ago 0% 20% 40% 60% 80% 100% Answ er Choices Responses Less than 3 months ago 1.75% 3 3 to 6 months ago 5.26% 9 7 to 9 months ago 4.09% 7 10 to 12 months ago 6.43% 11 More than a year ago 82.46% Total 141 171 19 / 29
  • 20. Mobile Trends in the Workplace 2014 Q18 Which type of mobile phone did you switch to? Answ ered: 171 Skipped: 464 Android iPhone Window s Other (please specify) 0% 20% 40% 60% 80% 100% Answ er Choices Responses Android 46.20% 79 iPhone 51.46% 88 Windows 1.75% 3 Other (please spec ify) 0.58% 1 Total 171 20 / 29
  • 21. Mobile Trends in the Workplace 2014 Q19 Why did you stop using a Blackberry? Answ ered: 171 Skipped: 464 Size & w eight Email Messaging serv ice Screen size Keyboard Connection speed Easy to use App market Other (please specify) 0% 20% 40% 60% 80% 100% Answ er Choices Responses Size & weight 4.09% 7 Email 0.58% 1 Messaging servic e 0% 0 Sc reen size 11.70% 20 Keyboard 9.36% 16 Connec tion speed 6.43% 11 Easy to use 9.36% 16 App market 12.87% 22 Other (please spec ify) 45.61% 78 Total 171 21 / 29
  • 22. Mobile Trends in the Workplace 2014 Q20 What feature do you like most about the Blackberry? Answ ered: 15 Skipped: 620 Email BBM Size & w eight Screen size Keyboard Connection speed Easy to use App market 0% 20% 40% 60% 80% 100% Answ er Choices Responses Email 40% 6 BBM 0% 0 Size & weight 6.67% 1 Sc reen size 0% 0 Keyboard 26.67% 4 Connec tion speed 6.67% 1 Easy to use 20% 3 App market 0% 0 Total 15 22 / 29
  • 23. Mobile Trends in the Workplace 2014 Q21 This year, do you plan to upgrade or switch your mobile phone? Answ ered: 451 Skipped: 184 Yes No Maybe - I hav en't deci... 0% 20% 40% 60% 80% 100% Answ er Choices Responses Yes 20.84% 94 No 52.77% 238 Maybe - I haven't dec ided yet 26.39% 119 Total 451 23 / 29
  • 24. Mobile Trends in the Workplace 2014 Q22 Which mobile phone do you plan to upgrade or switch to this year? (Please write your answer in the box below.) Answ ered: 93 Skipped: 542 24 / 29
  • 25. Mobile Trends in the Workplace 2014 Q23 Gender Answ ered: 623 Skipped: 12 Male Female 0% 20% 40% 60% 80% 100% Answ er Choices Responses Male 48.48% 302 Female 51.52% 321 Total 623 25 / 29
  • 26. Mobile Trends in the Workplace 2014 Q24 Age Answ ered: 623 Skipped: 12 < 18 18-29 30-44 45-60 > 60 0% 20% 40% 60% 80% 100% Answ er Choices Responses < 18 0% 18-29 25.68% 160 30-44 29.37% 183 45-60 26.65% 166 > 60 18.30% 114 Total 0 623 26 / 29
  • 27. Mobile Trends in the Workplace 2014 Q25 Household Income Answ ered: 621 Skipped: 14 $0 - $24,999 $25,000 $49,999 $50,000 $99,999 $100,000 $149,999 $150,000+ 0% 20% 40% 60% 80% 100% Answ er Choices Responses $0 - $24,999 10.95% 68 $25,000 - $49,999 13.69% 85 $50,000 - $99,999 30.43% 189 $100,000 - $149,999 17.71% 110 $150,000+ 27.21% 169 Total 621 27 / 29
  • 28. Mobile Trends in the Workplace 2014 Q26 Education Answ ered: 621 Skipped: 14 Less than high school degree High school degree Some college Associate or bachelor degree Graduate degree 0% 20% 40% 60% 80% 100% Answ er Choices Responses Less than high sc hool degree 1.45% 9 High sc hool degree 7.73% 48 Some c ollege 26.57% 165 Assoc iate or bac helor degree 36.39% 226 Graduate degree 27.86% 173 Total 621 28 / 29
  • 29. Mobile Trends in the Workplace 2014 Q27 Location (Census Region) Answ ered: 619 Skipped: 16 New England Middle Atlantic East North Central West North Central South Atlantic East South Central West South Central Mountain Pacific 0% 20% 40% 60% 80% 100% Answ er Choices Responses New England 6.14% 38 Middle Atlantic 12.76% 79 East North Central 13.89% 86 West North Central 7.59% 47 South Atlantic 15.99% 99 East South Central 4.36% 27 West South Central 11.15% 69 Mountain 8.89% 55 Pac ific 19.22% 119 Total 619 29 / 29

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