Linen room operation
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Linen room operation

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Linen room operation Linen room operation Presentation Transcript

  • WHAT IS A LINEN? 1)IT IS A TERM USED FOR ALL LAUNDERABLE FABRICS THAT ARE USED IN A HOTEL . 2) IT IS ALSO A TYPE OF A FIBRE WHICH HAS GOT A NATURAL ORIGIN WHAT IS LINEN?
  • TYPES OF LINEN HOTEL LINEN AND GUEST LINEN
  • HOTEL LINEN HAS GOT TWO DIVISION
  • HOTEL LINEN INCLUDES :F& B LINEN AND HOUSE KEEPING LINEN
  • F&B LINENCONSISTSOF: TABLE CLOTH NAPRON FRILLS BUFFET RUNNER TEA COZY BEIZE CLOTHS SERVIETTES CHAIR COVERS CUSHIONS COVERS SLIP CLOTHS
  • HOUSE-KEEPING LINEN CONSISTS OF: BATH LINEN BED SHEETS BED SPREADS DUVET DUVET COVERS BLANKETS CUSHION CUSHION COVERS MATTRESS PROTECTORS MATTRESS HEAVY CURTINS SHEER CURTAINS BATH TOWELS BATH SHEETS HAND TOWELS BATH MAT SHOWER CURTAINS FACE TOWEL BATHROBE BED LINEN
  • TYPES OF LINEN ROOM CENTRALIZED LINEN ROOM – LINEN DISTRIBUTED FROM ONE PARTICULAR PLACE- A CENTRAL DEPOT. DE-CENTRALIZED LINEN ROOM- EACH FLOOR MAINTAINS ITS OWN PAR STOCK,THESE ARE REPLENISHED FROM ONE MAIN LINEN ROOM.
  • ACTIVITIES OF A LINEN ROOM COLLECTION OF SOILED LINEN COUNTING AND SORTING OF SOILED LINEN PACKING & DESPATCHING OF SOILED LINEN FOR LAUNDRY RECEIPT OF FRESH LINEN FROM LAUNDRY CHECKING & SORTING OF FRESH LINEN STORAGE OF FRESH LINEN DISTRIBUTION TO FLOORS & OTHER AREAS STOCKTAKING FOR LINEN STICHING , REPAIRING, & MONOGRAMMING OF ALL HOTEL LINEN DISCARDING
  • PLANING THE LINEN & UNIFORM ROOM  LOCATION  SPACE  ENTRANCE  FLOORS AND WALLS  LIGHTING & VENTILATION  STORAGE  SOILED LINEN AREA  LINEN EXCHANGE COUNTER  INSPECTION AREA  UNIFORM STORAGE AREA  GUEST LAUNDRY AREA  LINEN ROOM SUPERVISOR DESK
  • STORAGE OF LINEN  LINEN MUST BE FREE FROM DUST.  IT SHOULD BE ALWAYS BE COVERED.  THEY SHOULD BE STORED IN CUP-BOARDS WITH SLIDING DOORS .  ARTICALS THAT ARE NOT IN FREQUENT USE SHOULD  BE COVERED WITH DUST SHEETS.  LINEN SHUOLD BE ROTATED ON ‘FIRST-IN’ ‘FIRST-OUT’BASIS.  LINEN ON SHELVES SHOULD HAVE FOLD FACES OUTWARDS.  HEAVIER LINEN SHOULD BE PLACED ON LOWER SHELVES
  • LINEN EXCHANGE 1. FRESH FOR SOILED/ ONE FOR ONE 2. SET- AMOUNT 3. REQUISITION 4. TOPPING UP 5. ONE- FOR- ONE 1.TOPPI
  • ROOM LINEN EXCHANGE PROCEDURES 1) FIRST LINEN IS COLLECTED FROM FLOORS-EITHER BY LINEN CHUTE OR BY THE TROLLEYS FROM FLOORS BY THE ATTENDENTS, IT IS SEND VIA LINEN ROOM TO LAUNDRY OR DIRECTLY TO LAUNDRY 2) ROOM LINEN COUNT SHEET IS FILLED UP BY FLOOR SUPERVISOR & MADE INTO 2 COPIES 3) THE LINEN ROOM SUPERVISOR ISSUES FRESH LINEN ON A ONE –FOR – ONE BASIS 4) IF THE LINEN ROOM FALLS SHORT OF LINEN , THE BALANCE AMOUNT IS ADJUSTED INWITH THE NEXT LOT
  • SAMPLE LINEN CONTROL FORM
  • RESTAURANT LINEN EXCHANGE  HERE LINEN IS EXCHANGED AT STIPULATED TIME.  F&B SOILED LINENCOMES TO LINEN ROOM WHERE THE STAFF CHECKS AND RECEIVESTHE LINEN.  THE COUNT IS ENTERED IN THE LINEN EXCHANGE REGISTER.  FRESH LINEN IS ISSUED ON THE BASIS OF SOILED- TO- CLEAN.
  • LINEN CONTROL  THIS IS CARRIED OUT IN 4 PHASES:  A) ROUTINE CHECK OF LINEN  B) QUALITY CONTROL OF THE DAILY FLOWOF LINEN STOCK  C) PHYSICAL INVENTORY OF LINEN  D) PROPER DOCUMENTATON THROUGH LINEN INVENTORY CONTROL SHEETS
  • PAR STOCK THIS REFERS TO ALL TYPE OF LINEN REQUIRED TO MAKE UP ALL GUEST ROOMS OF THE HOTEL AT A GIVEN TIME, ALSO KNOWN AS “HOUSE SET-UP
  • • FOUR OR FIVE PAR OF EACH TYPE OF LINEN IS MAINTAINED IN LINEN ROOM
  • HOW TO ESTABLISH A PAR STOCK?  SUPPOSE A HOTEL HAS 300 ROOMS WHICH USES 2 BED SHEETS FOR KING SIZE BED.  300 KING-SIZE BEDS X 2 BED SHEETS PER BED= 600 PER PAR NUMBER  ONE PAR IN GUESTROOMS 1X600=600  ONE PAR IN FLOOR LINEN CLOSETS 1x 600= 600  ONE PAR SOILED IN THE LAUNDRY 1X600 = 600  ONE PAR REPLACEMENT STOCK 1 X 600 = 600  ONE PAR FOR EMERGENCIES 1X 600=600  TOTAL NUMBER 3000  3000/ 600 SHEETS =5 PAR
  • FORMAT FOR MASTER LINEN INVENTORY CONTROL CHART
  • DISCARDING OF LINEN  DISCARD / CONDEMNEDLINEN  CUTTING DOWN LINEN  RECYCLING OF DISCARDS ARE DONE BY TURNING IT INTO RAGS  OTHER USES OF DISCARDS ARE: 1. As crib sheets 2. Aprons 3. Sometimes sold to hotel employees 4. Given to charities  Discard committee comprises of the EHK , Laundry Manager , Linen Room Supervisor  Discarding of linen is done half yearly or quarterly or whenever required
  • DESINGED BY Sunil Kumar Research Scholar/ Food Production Faculty Institute of Hotel and Tourism Management, MAHARSHI DAYANAND UNIVERSITY, ROHTAK Haryana- 124001 INDIA Ph. No. 09996000499 email: skihm86@yahoo.com , balhara86@gmail.com linkedin:- in.linkedin.com/in/ihmsunilkumar facebook: www.facebook.com/ihmsunilkumar webpage: chefsunilkumar.tripod.com