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Transforming Enterprise IT with the Cloud: A Pragmatic Guide

Transforming Enterprise IT with the Cloud: A Pragmatic Guide



Carl Meadows

Carl Meadows
SunGard Availability Services
Director, Product Management



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  • Use cases vary by application requirements
  • GoGrid and ServePath 10,000%
  • GoGrid and ServePath 10,000%
  • GoGrid and ServePath 10,000%
  • GoGrid and ServePath 10,000%
  • GoGrid and ServePath 10,000%
  • GoGrid and ServePath 10,000%
  • SunGard utilizes vBlock infrastructure.
  • The encapsulation of a virtual data center in the cloud will offer in new levels of efficiencies for recovery and availability.However, since most Enterprise applications are not yet the cloud and some application may might never be in the cloud, recovery of hybrid-clouds will require more effort and planning than pure cloud applications.

Transforming Enterprise IT with the Cloud: A Pragmatic Guide Transforming Enterprise IT with the Cloud: A Pragmatic Guide Presentation Transcript

  • Transforming Enterprise IT With The Cloud: A Pragmatic Guide
    Carl Meadows
    SunGard Availability Services
    Director, Product Management
  • Stating The Obvious
    Cloud is not one thing
    Every business’s needs of the Cloud are not the same
    Finding the right Cloud is right for you – starts with you:
    What do you want from The Cloud?
    What are the key characteristics of your application or workload?
    What business or security constraints must be considered?
    Goal of the session:
    Develop a pragmatic framework for choosing a Cloud provider
  • Use Cases Show Variance in Requirements
    Data Analysis, Data Processing
    Enterprise IT Burst Capacity
    Web App
    Resource Demands
    Software Startup
    Frequency of Resource Changes
  • A Pragmatic Decision Framework
  • 1.) Availability
    Common Misconception:
    All cloud platforms are highly available and globally distributed
    Does your application need to be highly available?
    Does every server need to be highly available?
    What is acceptable downtime?
    What is the process and RTO/RPO for failures?
    How do you monitor availability?
    How does the provider handle maintenance?
    Key Considerations:
    Know your SLA’s … BUT … SLA’s ≠ protection
    Look for an Enterprise-grade Architecture
    Recovery process, roles and responsibilities
  • 2.) Performance Characteristics
    Common Misconception:
    You can swap your physical server infrastructure for a cloud infrastructure – one for one
    What are the current bottlenecks in your workload?
    What are the demands of the workload on each major element of the computing infrastructure?
    What elements of my workload can I scale-out?
    What elements of my workload must I scale-up?
    What services can I offload to better tune my workload?
    Key Considerations:
    Different algorithms for allocating CPU, RAM and disk resources
    Do your own testing
    Ask for as much documentation as they will provide
  • 3.) Demand Volatility
    Common Misconception:
    Clouds scale automatically, infinitely and seamlessly
    Is this a project or production-oriented workload?
    What is the process and LOE to add additional scale to the workload?
    What is the frequency of change required to support demand optimally?
    How predictable is the demand?
    Does frequency of change make utility billing more or less economical?
    Does the business highly value predictability costs?
    Key Considerations:
    There is often a huge difference in costs when purchasing resources by the hour vs. longer periods (e.g., daily or monthly)
    Identify elements of volatility that drive costs – bandwidth is hidden killer
    Setting thresholds and monitoring auto-scaled resources is critical
  • 4.) Management Needs
    Common Misconception:
    Cloud Services are a solution to all of our sys admin problems
    What is the ideal scope of support for your cloud provider?
    Who is accountable for each element of the solution?
    Is your internal IT staff well trained on leveraging the cloud?
    Do you have a rigorous change mgmt process that the provider must adhere to (like ITIL)?
    Do all of your systems require the same level of management?
    Key Considerations:
    Most public cloud platforms provide zero sys admin support
    Some cloud providers charge for even simple platform support
    Fully managed solutions typically only available on hosted private clouds
    Understand components of the offering – what is bundled? A la carte?
  • 5.) Integration Requirements
    Common Misconception:
    Cloud is going to replace all in-house datacenters
    Does this workload need to integrate with any internal (non-Cloud) systems?
    Does this workload need to have access to the corporate LAN?
    Is this an extension of an existing workload or a new workload?
    Key Considerations:
    Don’t make the SaaS mistake!
    IT involvement critical - management portals and API’s should be vetted by IT - who will be using them everyday
    Understand providers’ level of expertise managing hybrid environments (production and recovery)
  • 6.) Security Profile
    Common Misconception:
    The Cloud is inherently not secure
    What is the business risk of a data Confidentiality breach?
    What is the business risk if data Integrity is compromised?
    What is the business risk of alack of Availability of the data?
    What are the security protocols in place to protect this data today?
    Can you protect this data from access from the cloud provider?
    What are the provider’s employee screening and hiring practices?
    Key Considerations:
    Cloud does not require you to expose data to the Internet
    You may not be able to re-create all network security appliances with the same level of control in the Cloud (IPS, IDS, firewalls)
    SAS/70 ≠ protection – If nothing else read it!
  • A Pragmatic Decision Framework
    Cloud Solutions
  • SunGard Enterprise Cloud Services
  • Cloud Services for the Enterprise
    • Multi-tenant enterprise and dedicated private clouds
    • All services fully managed by SunGard’s IT experts
    • Infrastructure architected for compliance and security
    • All solutions built on enterprise-grade infrastructure
    • Designed for production workloads
    • Predictable contract pricing with flexibility for rapid response to the changing IT demands
    • Customized solutions designed to enterprise needs
    • Comprehensive consulting services provide complete Readiness Assessments and Migration services
  • Infrastructure-as-a-Service provides the foundation
    • Secure
    • Fault Tolerant
    • Recoverable
    • Strong Operational Controls
    • Interoperable
    Integrated reference architecture designed from best practices
    Supported by VMware, Cisco & EMC
    VMware Hypervisor
    CISCO Networking & Server
    Nexus 1000V & MDS 9506
    Unified Computing System
    EMC Storage
    CLARiiON Storage
  • SunGard Enterprise Cloud Management
    Customer Applications
    Service and Operations Management
    Event Monitoring
    Security Management
    Service Restoration
    Problem Resolution
    Service Desk
    Infrastructure Management
    Capacity Planning
    Storage Config
    Network Config
    Memory Config
    CPU Config
    Vblock– vmware, Cisco, EMC
  • Resilient and Secure Architecture
    Single Site
    Dual Site
    * Available Q2
  • Cloud Readiness Assessment and Migration
    • Setup software tools and execute environment discovery the gathering of capacity and performance data
    • Verification, analysis, and reconciliation through interviews, research and the analysis of captured data. Build client and infrastructure requirements.
    • Model Cloud infrastructure and services
    Analyze and Model
    • Provide initial findings for customer validation
    • Document and present findings, compare conversion/migration scenarios, recommend options and describe benefits
    Validate and Communicate
    • Plan and execution of guided P2V and V2V conversions with cold and hot migrations
    • Test and validation of Cloud infrastructure
    Migrateand Test
  • Enterprise Cloud Services (ECS) Roadmap
    June – Aurora CO Cloud Site online
    Summer Release
    Multi-site Managed Availability
    Private Cloud
    September - Canadian Cloud Site online
    Fall Release
    Self-Service Virtual Data Centers
    New User Interface
    Hybrid/Burst Scenarios
  • Key Solution Benefits - Summary
    • Highly secure and resilient platform built on IT security best practices and meeting numerous compliance standards
    • Fully managed infrastructure reduces the IT administrative burden and allows redirection of staff to strategic business initiatives
    Secure enterprise-grade cloud
    Improved IT agility & scalability
    • Rapid provisioning and ability to scale up and down to support new business ventures and peak periods where infrastructure may only be needed for a short time
    • Flexible contract pricing to respond to your IT requirements
    Financial flexibility & increased ROI
    • Shift from CapExto OpExmodel so you can pay as you go and only pay for what you need while experiencing faster payback of investment
    • Reduce labor costs via elimination of time spent on day to day infrastructure management
  • For more information on Enterprise Cloud Services visit: