Cloud and IT: A CIO Perspective

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Cloud and IT: A CIO Perspective

  1. 1. Cloud and IT: A CIO Perspective<br />Don Hopkins, CIO and Deputy CTO<br />June 2011<br />
  2. 2. Agenda<br /><ul><li>Why you should hear us out
  3. 3. The Cloud Opportunity
  4. 4. The Cloud Challenges
  5. 5. Cloud Futures
  6. 6. What you will hear next</li></li></ul><li>CTO Responsibilities at SunGard Availability Services<br />
  7. 7. Agenda<br /><ul><li>Why you should hear us out
  8. 8. The Cloud Opportunity
  9. 9. The Cloud Challenges
  10. 10. Cloud Futures
  11. 11. What you will hear next</li></li></ul><li>Cloud is Transformational<br />Cloud is a new compute platform (e.g., Netflix, Zynga…)<br />Compute elasticity is attractive to buyers…<br />… Especially with a utility business model<br />Cloud transforms CapEx model on its head<br />Virtualization is a force multiplier<br />SOA principles still apply, but at scale<br />Programming models are still being defined<br />Utility consumption for storage is here to stay<br />With preparation, just-in-time DR is possible<br />Cloud extends the enterprise; governance is critical<br />
  12. 12. Netflix – Experiencing Hyper Growth<br />
  13. 13. Key Netflix Characteristics<br />All web apps, all virtual<br />3-tier web apps<br />All open source based<br />Virtualized on Xen (NOT VMware)<br />Built-in availability<br />4 9’s at SERVICE level<br />No PLANNED or UNPLANNED outages<br />DR is a subset of availability<br />~100% EC2-based<br />AMI, ASG, S3, EBS, RDB, SDB, SQS, SNS, EMR, ELB, EIP…<br />Internally developed tools (“Netflix Application Console”)<br />IT is really service development + service operations<br />Significant focus on capacity planning<br />
  14. 14. Agenda<br /><ul><li>Why you should hear us out
  15. 15. The Cloud Opportunity
  16. 16. The Cloud Challenges
  17. 17. Cloud Futures
  18. 18. What you will hear next</li></li></ul><li>Security<br />Where is my data?<br />How safe is my data?<br />Am I compliant in the cloud?<br />Legal issues<br />How does licensing work?<br />Management<br />How easily can I switch providers?<br />Will my application run better in the cloud?<br />How to manage the cloud/integrate with the cloud?<br />Does cloud hardware matter?<br />Performance<br />Are there service levels on performance or just availability?<br />Other<br />Will I really save money?<br />How to get data back in the event of a disaster?<br />Are there any standards in the cloud?<br />Make Sure You Ask…<br />
  19. 19. Agenda<br /><ul><li>Why you should hear us out
  20. 20. The Cloud Opportunity
  21. 21. The Cloud Challenges
  22. 22. Cloud Futures
  23. 23. What you will hear next</li></li></ul><li>“It’s difficult to make predictions, especially about the future.”<br />
  24. 24. What you see today is just the tip of the iceberg<br />
  25. 25. 1. The cloud of the future is an ecosystem<br />New multi-vendor use cases available in the cloud eg. business continuity<br />Full range of IT Service Management abilities required to run infrastructure and services<br />Open standards for ITSM and Security, essential for interoperability and to lower switching costs<br />Source: Cloud Computing Use Cases, a white paper produced by the Cloud Computing Use Case Discussion Group, Version 2.0, 30 October 2009<br />
  26. 26. 1.1 Application Protection Program (APP for Apps)<br />Is about availability<br />Leverages heterogeneity<br />Is about Apps<br />
  27. 27. 1.2 Elasticity-On-Demand<br />SunGard Public Cloud<br />SunGard Private Cloud<br />Is about availability<br />Leverages heterogeneity<br />Is about Apps<br />
  28. 28. Revenue in Millions<br />1.3 Highly Available Storage for Apps<br />SunGard Backup Storage<br />SunGard Object Storage<br />SunGard NAS Storage<br />Is about availability<br />Leverages heterogeneity<br />Is about Apps<br />
  29. 29. 2. More focus on Platform as a Service<br />Software as a Service<br />SalesForce.com, TurboTax, ADT<br />Software as a Service<br />SalesForce.com, TurboTax, ADT<br />App Platform as a Service<br />Google App Engine, Engine Yard<br />Platform as a Service<br />Google App Engine, Engine Yard<br />Infra Platform as a Service<br />Terremark,Savvis, SunGard <br />Infrastructure as a Service<br />Amazon EC2 + S3, Rackspace Cloud<br />Infrastructure as a Service<br />Amazon EC2, Rackspace, SunGard<br />
  30. 30. 3. Technology and Service integration <br />Service<br />Managed Services companies understand:<br /><ul><li>Security and compliance
  31. 31. Support
  32. 32. Integration of multiple vendor technologies
  33. 33. How to provide enterprise IT as a service</li></ul>Complex<br />Use cases<br />Simple<br />Technology<br />SMB<br />Enterprise<br />Customer segment<br />
  34. 34. 4. Smaller IT Efficiency Gap<br />Cost per component<br />(h/w, s/w, storage, …)<br />Efficiency gap<br />
  35. 35. Agenda<br /><ul><li>Why you should hear us out
  36. 36. The Cloud Opportunity
  37. 37. The Cloud Challenges
  38. 38. Cloud Futures
  39. 39. What you will hear next</li></li></ul><li>Our Mission<br />Deliver Infrastructure and Platform Services<br />For enterprise-grade applications<br />That ensure availability<br />
  40. 40. For more information on cloud visit: <br />http://www.sungardas.com/Solutions/Cloud/Overview/Pages/CloudOverview.aspx <br />
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