SunGard undertakes 24/7 round the clock management of EMC, HP, IBM and Sun StorageTek’s storage arrays hosted within its data centres, providing a Dedicated Managed Storage service to customers wanting to outsource the storage component of their IT environment.
The service comprises administering, monitoring, configuring, maintaining, and supporting of Direct Attached Storage (DAS), Storage Area Network (SAN) and any associated Cisco storage network fabric.
Hardware components are dedicated to each customer, ensuring each customer’s data is secure and limited to the array being managed.
When subscribed alongside Managed OS, Dedicated Managed Storage provides for managing a customer’s entire host and storage estate. When subscribed without Managed OS, SunGard’s demarcation point is at the storage network switching level.