SunGard Work Force Assessment

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Information about a company’s work force is essential to understanding their ability to support and participate in the business continuity management (BCM) programme. Whether the situation involves the loss of a facility, a pandemic, or a biological or chemical incident, employee availability is critical.
Knowing which staff members are essential to continuity, who can effectively work from home, and which consultants or contractors will be available can make the difference between achieving a recovery and experiencing a disaster.
In a continuing effort to provide integrated tools for a more effective BCM programme, SunGard is releasing Work Force Assessment, a system to help you strengthen your programme by providing a better understanding of the labour force and its ability to provide support.

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SunGard Work Force Assessment

  1. 1. Find out which of your staff can AVAILABILITY SERVICES help you recover following a WORK FORCE ASSESSMENT disruption Where, when and which of your staff Information about a company’s work force are best able to help your business is essential to understanding their ability to support and participate in the business recover following a disaster? And how? continuity management (BCM) programme. If those people weren’t available, who Whether the situation involves the loss of a else could step in and help? facility, a pandemic, or a biological or chemical incident, employee availability is critical. Find out before a disaster strikes Knowing which staff members are essential using SunGard’s online Work Force to continuity, who can effectively work from Assessment tool. home, and which consultants or contractors will be available can make the difference Benefits at a glance between achieving a recovery and experiencing a disaster. Easy to use survey tool to collate data In a continuing effort to provide integrated Identify the key staff who can recover tools for a more effective BCM programme, the business SunGard is releasing Work Force Assessment, a Discover which staff have hidden talents system to help you strengthen your programme and could fulfil other roles by providing a better understanding of the Identify who can safely and securely work labour force and its ability to provide support. from home or other remote location Integration with CMS dictionaries Establish who can and can’t make it to work when the transport system is down An important feature of Work Force Assessment is the ability to integrate Automated, online assessment tool to questions and responses with other SunGard help evaluate personnel readiness before CMS dictionaries. For example, employee a disaster occurs. information is linked from the Employee Work Force Assessment is a system designed Dictionary to the Employee Information to help you strengthen your business Review section, so employees can check continuity plan by providing a better and update information directly within understanding of your staff and their ability the assessment. to support the recovery of the business. Information can then be forwarded to the Although fully integrated with the other central HR records department to update Continuity Management Solution (CMS) the SunGard CMS dictionary with the next ess Conti s in i n g S Bu lan n nui t y M ana g o f t wa re o f t h e m e eY ea t n software modules it can be used as a employee records refresh. stand-alone system. P r 2010 The Standard Work Force Assessment survey 2010 and standard reports allow you to beginSH O RT L I S T E D using the system almost immediately.
  2. 2. WORK FORCE ASSESSMENT Find out which of your staff can help you recover following a disruptionIntegration with CMS Employee role(s) and criticality Work Force Assessment’sdictionaries continued in the continuity programme, reporting capability experience with business continuity,Information concerning skills and certifications, and testing experience Work Force Assessment includesexperience is linked to the Employee and testing role identification. more than 50 standard reports at theAttributes Dictionary, so that additional organisation, department, and manager Consultant/contractor: Businessattributes can be updated in the levels, providing decision support role within the organisation includingdictionary during the assessment process. throughout the organisation. length of relationship, and abilityThese are just two of the areas where to support the organisation during A valuable feature is the ability to flagintegration within SunGard’s CMS a continuity event. specific situations that may requirestrengthens the value of our products. attention, including a number ofSpecial survey features Issues identification process reports with conditional flag capability. For example: With a unique ranking system, WorkIn addition to Employee and When an employee with a critical Force Assessment identifies staffingAttribute review capabilities, role in the BCM programme has issues that may require your attention.Work Force Assessment provides constraints that might limit ability By identifying employees assignedthese powerful features: to fulfill the role. to critical roles and situations that Questions concerning could prevent their participation in an When a consultant has a critical transportation: Distance to work, incident or crisis, you can then identify operational role, but is unable to commute mode, and normal alternate employee resources ahead participate in a disaster event. and emergency commute to of time in case the primary individual work locations. is not available. Work Force Assessment reports Comprehensive work-at-home enhance the power of the survey Or, in the event of a major and ranking system to identify issues issues: Company-supplied versus transportation breakdown, identify limiting employee support for recovery. personal PC to perform work duties, employees likely to be affected environment, security, and other and potentially unavailable. A great tool to strengthen work-at-home issues. Or, identify consultants who might your programme Personal preparedness: A home emergency plan, emergency be contractually limited in providing Work Force Assessment’s supplies, and constraints limiting direct support during a disaster. primary objective: the employee’s ability to participate The system can address a broad range of To improve the effectiveness of the in a continuity event. situations impacting workforce availability organisation’s continuity programme by for effective business continuity. identifying and addressing workforce issues BEFORE disaster occurs.Topics covered by the Work Force Assessment surveyWork Force Assessment is delivered with a comprehensive survey addressing the following areas: Category Description Employee information review Employee information contained in the Employee Dictionary of SunGard’s CMS Special skills and capabilities Employee skills and experience Transportation to work Transportation modes available for travel between home and the employee’s normal work location Work at home readiness The employee’s ability to work from home (computer equipment, network access, etc) Personal readiness The employee’s personal preparedness (home emergency plan, supplies, etc) Continuity role, BC experience Major role(s) in the BCM programme, BC planning and testing experience, BC certifications Consultants/Contractors Key people the organisation needs to involve in a continuity event United Kingdom & European Head Office, 12-13 Bracknell Beeches, Old Bracknell Lane West, Bracknell, Berkshire RG12 7BW 0800 143 413 infoavail@sungard.com www.sungard.co.uk© 2010 SunGard Availability ServicesSunGard and the SunGard logo are trademarks or registered trademarks of SunGard Data Systems Inc. or its subsidiaries in theUS and other countries. All other trade names are trademarks or registered trademarks of their respective holders. V1:09/10

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