2013 6-6 a difference is a source of creation

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Cross cultural creation between Japan and Canada

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2013 6-6 a difference is a source of creation

  1. 1. Hokkai-Gakuen University Hideyuki Sugawara
  2. 2. “The Customer is God.” Iratshai-mase ! (welcome) Smiling cheerfully !
  3. 3. Opposite driving directions drives on right drives on left
  4. 4. Business Card Individual first Company first
  5. 5. How to write an address. Macro ⇒ Micro Zip code ⇒State/Region ⇒City/Town ⇒Street Address 062-8605, Sapporo, Toyohira-ku, Asahi-machi, 4-1-40 Micro ⇒ Macro Street Address ⇒City/Town ⇒State/Region ⇒Zip code 4-1-40, Asahi-machi, Toyohira-ku, Sapporo, 062-8605
  6. 6. Opposite directions in a toilet Wall Wall
  7. 7. National Culture Influencing Business company Business Environment National Culture
  8. 8. Five Dimensions of National Culture 1. Individualism / collectivism 1. Individualism / collectivism behavior towards the group 2. Uncertainty avoidance the need for structure 3. Masculinity/femininity behavior according to gender 4. Power distance how a society handles inequalities 5. Long Term Orientation virtue: thrift and perseverance NOTE: These are relative not absolute !
  9. 9. Salaryman Sources of Japanese Competitiveness
  10. 10. Individualism Individual first Business Card Company first Collectivism
  11. 11. Japanese Ringi system
  12. 12. Ringi Document Many Seals
  13. 13. Hofstede Scores: Five Dimensions femininity
  14. 14. Hofstede Scores: VS femininity
  15. 15. Five Dimensions of National Culture 1. Individualism / collectivism behavior towards the group 2. Uncertainty avoidance the need for structure 3. Masculinity/femininity behavior according to gender 4. Power distance how a society handles inequalities 5. Long Term Orientation virtue: thrift and perseverance NOTE: These are relative not absolute !
  16. 16. Five Dimensions of National Culture 1. Individualism / collectivism behavior towards the group 2. Uncertainty avoidance the need for structure 3. Masculinity/femininity behavior according to gender 4. Power distance how a society handles inequalities 5. Long Term Orientation virtue: thrift and perseverance NOTE: These are relative not absolute !
  17. 17. Five Dimensions of National Culture 1. Individualism / collectivism behavior towards the group 2. Uncertainty avoidance the need for structure 3. Masculinity/femininity behavior according to gender 4. Power distance how a society handles inequalities 5. Long Term Orientation virtue: thrift and perseverance NOTE: These are relative not absolute !
  18. 18. Five Dimensions of National Culture 1. Individualism / collectivism behavior towards the group 2. Uncertainty avoidance the need for structure 3. Masculinity/femininity behavior according to gender 4. Power distance how a society handles inequalities 5. Long Term Orientation virtue: thrift and perseverance NOTE: These are relative not absolute !
  19. 19. Comparing National Cultures
  20. 20. Communication Styles 1. High context: Shared understanding Importance of socialising to build trust Avoid direct criticism: Loss of face 2. Low context: Explicit information Separation of business and personal life Open expressions and criticisms Origin: Geography and climate
  21. 21. Three Key Massages : Importance of Flexibility & Adaptability 1. When you are in Rome, do as the Romans do. 2. Your common sense is not always other’s one. 3. Put yourself in another’s place.
  22. 22. Five Keys to Success in Japan 1. Show Respect and Humility. 2. Recognize the Positive. 3. Be Patient. 4. Embrace Ambiguity. 5. Suspend Disbelief
  23. 23. Session 2
  24. 24. Evaluate Yourself name: Please mark only one response per question. Individualism versus Collectivism 5 (Strongly agree), 4 (Agree), 3 (Undecided), 2 (Disagree), 1 (Strongly Disagree) Uncertainty avoidance 5 (Strongly Weak), 4 (Weak), 3 (Undecided), 2 (Strong), 1 (Strongly Strong) Masculinity versus Femininity 5 (Strongly agree), 4 (Agree), 3 (Undecided), 2 (Disagree), 1 (Strongly Disagree) Power distance 5 (Strongly strong), 4 (strong), 3 (Undecided), 2 (weak), 1 (Strongly weak) Short-Term versus Long-Term 5 (Strongly Short), 4 (Short), 3 (Undecided), 2 (Long), 1 (Strongly Long)
  25. 25. Make Your Pentagon Masculinity name:
  26. 26. Make Your Pentagon Masculinity name: Hideyuki
  27. 27. Session 3 es no Discussion

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