Modern & flexible working in SugarCRM

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CRM Acceleration London, September 2012, Presentation Modern and flexible working in Sugar

CRM Acceleration London, September 2012, Presentation Modern and flexible working in Sugar

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  • 1. Modern & flexible working in SugarUsing Sugar to support the way you work and do business, and to provide you with the tools to work smarter and efficiently.
  • 2. CRM LeaderForrester ranks SugarCRM as market leader
  • 3. Common scenarios…
  • 4. Think of some common scenarios...•  Business managers push mobile requirements to increase employee productivity•  IT managers want to control their diverse corporate mobile environment.•  Employees want the flexibility to bridge work and personal activities safely.
  • 5. ...and what can you manage with mobile?•  Contact and account management.•  Lead, opportunity, and prospect management.•  New order generation and inventory updates.•  Field service and repair.•  Facilitation of approval workflows.•  Reporting and analysisGiving you•  One-click email•  One-click address lookup to Maps•  Call loggingAnd much much more…
  • 6. So what are the mobile offerings?
  • 7. MobileCRMSugarCRM is raising the bar andsetting a new standard in Mobile CRM.Stay in touch while on-the-go withSugar Mobile functionality.Sugar offers smartphone and tabletaccess that is hassle-free so you cancontinue to work away from the office.Sugar offers customers three mobileCRM options:Sugar Mobile Browser,Sugar Mobile, andSugar Mobile Plus.
  • 8. Sugar Mobile BrowserSugar Mobile Browser gives usersubiquitous access to Sugar from asmartphone or tablet using theirbrowser.With Sugar Studio mobile editor,administrators can easily configurewhat fields and modules are visiblefrom the smartphone.This optimises the mobile experiencefor the company’s mobile workers,reducing downtime and increasingproductivity.Sugar Mobile Browser is included inall subscriptions.
  • 9. Mobile Browser : Positive Impacts•  Access Sugar from any smartphone, including smartphones running the Symbian and Windows Mobile operating systems.•  Access Sugar from any tablet, including Android, BlackBerry and iPad•  HTML5 charts ensure that you can view charts from the Apple iPad, Blackberry Playbook or Android Tablet•  Implement mobile functionality quickly and simply across all Sugar deployment options
  • 10. SugarMobileSugar Mobile is a native app that givesusers access to Sugar data from anyAndroid or iPhone smartphone, as longas they are connected to the Internet.With Sugar Studio Mobile editor,administrators can easily configure whatfields and modules are visible to theSugar Mobile user.This optimises the mobile experience forthe company’s road warriors, reducingdowntime and increasing productivity.Sugar Mobile is included in allsubscriptions.
  • 11. SugarMobile : Positive Impact•  Access your customer data from your Android or iPhone when you are connected to the Internet.•  Access Sugar reports•  Integrate with mapping apps on the device•  Integrate with mobile email clients•  Log calls made from your device to Sugar•  Implement mobile functionality quickly and simply across all Sugar deployment options
  • 12. Sugar MobilePlusSugar Mobile Plus gives users access toSugar data from their smartphone or tablet viaa native application with offline synccapabilities, which also stores a copy of theCRM data securely on the mobile device.Sugar Mobile Plus is available for BlackBerry,iPad, and iPhone.Using the Sugar configuration tools,administrators can easily define what fieldsand modules are visible in Sugar Mobile Plus.This optimises the mobile experience for thecompany’s road warriors, reducing downtimeand increasing productivity.Sugar Mobile Plus is included in the SugarCorporate, Enterprise, and Ultimatesubscriptions and is available as an a-la-carteadd-on for Sugar Professional.
  • 13. Sugar MobilePlus : Positive Impact•  Access your customer data anytime from your BlackBerry, iPad, or iPhone whether or not you are connected to the Internet.•  Automatically syncs your customer data when you connect to the Internet•  Encrypts and stores your customer data locally on your device•  For added security, administrators can remotely wipe all customer data from remote devices•  Integrates with mapping apps on the device•  Integrates with mobile email clients•  Log calls made from your device to Sugar•  Implement mobile functionality quickly and simply across all Sugar deployment options
  • 14. DemonstrationShow me mobile…
  • 15. QuestionsIf you have any questions, please ask…