Sugar – Integration with you    Existing Systems    John Malone– Provident CRM
Introductions - John Malone•  Director Provident CRM•  President SugarCRM European Alliance•  Contact: john@providentcrm.c...
Agenda 1   Introduction to Provident 2   Integrations 3   Bespoke 4   Q& A Session
Provident Team•  Established 2000•  SugarCRM Partner since 2007•  Offices    –  London    –  Manchester    –  Dublin    – ...
Partnerships               Business Partner Member
IntegrationERP                 CMS/Portal          E-Mail-Marketing                      Wordpress SAP, AS400, Sage     Dr...
Retail - Magento Integration (Mothercare)•  Screen
SugarCRM PRO Plugins (Bundled)•    Word•    Excel•    Outlook•    Lotus Notes (Ent +)•    iPhone•    iPad (Corp +)•    And...
Sugar Outlook
Sugar Word
Sugar Excel Plugin
Sugar Lotus Notes Plugin•  Screen
Google Maps Integration
Google Maps – using iFrames•  http://maps.google.com/maps?   q={pr_location_latitude_c},{pr_location_longitude_c}   &outpu...
Provident Cloud CTI•  Any PBX / Phone•  No CapEx•  CTI in minutes•  DEMO
Provident Cloud CTI - Reporting
Provident Cloud CTI - Reporting
Avaya AES Trixbox/Asterisk Integration•    Click-2-Dial•    Screen-Pop•    Call Logging•    Reporting
Sugar Social Connectors
Sugar Connector for Twitter
Sugar Connector for LinkedIn
Google Apps Integration
SugarCRM Bespoke Integration•    SOAP & Rest APIs•    SSO / SAML•    LDAP Integration (Active Directory)•    ETL via SSIS ...
Qlikview BI IntegrationPre-packaged connectorwith standard functionaly tomanage and drive up youractivity:Ø  Portfolio An...
Sage Accounts Integration
SugarCRM View of Sage Accounts Data
AS400 – SugarCRM ETL
Thank you! – Questions PleaseContact:Provident CRM LtdJohn Malone0161 6602996john@providentcrm.co.ukwww.providentcrm.co.uk
Easy Integration of your external systems with SugarCRM
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Easy Integration of your external systems with SugarCRM

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CRM Acceleration London, September 2012, Presentation Sugar - Integration with your Existing Systems

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Easy Integration of your external systems with SugarCRM

  1. 1. Sugar – Integration with you Existing Systems John Malone– Provident CRM
  2. 2. Introductions - John Malone•  Director Provident CRM•  President SugarCRM European Alliance•  Contact: john@providentcrm.co.uk
  3. 3. Agenda 1 Introduction to Provident 2 Integrations 3 Bespoke 4 Q& A Session
  4. 4. Provident Team•  Established 2000•  SugarCRM Partner since 2007•  Offices –  London –  Manchester –  Dublin –  Mullingar
  5. 5. Partnerships Business Partner Member
  6. 6. IntegrationERP CMS/Portal E-Mail-Marketing Wordpress SAP, AS400, Sage Drupal Accounts, MS Nav JoomlaOffice Email Integration Online Meetings MS ExchangeTelefonie Social Business Special Projects CTI BI Bespoke
  7. 7. Retail - Magento Integration (Mothercare)•  Screen
  8. 8. SugarCRM PRO Plugins (Bundled)•  Word•  Excel•  Outlook•  Lotus Notes (Ent +)•  iPhone•  iPad (Corp +)•  Android•  Blackberry (Corp +)
  9. 9. Sugar Outlook
  10. 10. Sugar Word
  11. 11. Sugar Excel Plugin
  12. 12. Sugar Lotus Notes Plugin•  Screen
  13. 13. Google Maps Integration
  14. 14. Google Maps – using iFrames•  http://maps.google.com/maps? q={pr_location_latitude_c},{pr_location_longitude_c} &output=embed
  15. 15. Provident Cloud CTI•  Any PBX / Phone•  No CapEx•  CTI in minutes•  DEMO
  16. 16. Provident Cloud CTI - Reporting
  17. 17. Provident Cloud CTI - Reporting
  18. 18. Avaya AES Trixbox/Asterisk Integration•  Click-2-Dial•  Screen-Pop•  Call Logging•  Reporting
  19. 19. Sugar Social Connectors
  20. 20. Sugar Connector for Twitter
  21. 21. Sugar Connector for LinkedIn
  22. 22. Google Apps Integration
  23. 23. SugarCRM Bespoke Integration•  SOAP & Rest APIs•  SSO / SAML•  LDAP Integration (Active Directory)•  ETL via SSIS / Talend / JitterBit•  QlickView Integration•  Direct Database (Stored Procedure etc)
  24. 24. Qlikview BI IntegrationPre-packaged connectorwith standard functionaly tomanage and drive up youractivity:Ø  Portfolio AnalysisØ  Commercial PipelineØ  Distribution of customers andbusinessØ  Sales targets analysis and forecastsØ  Several selections comparisonØ  Analysis of users activitiesØ  Support business analysisØ  KPIØ  Navigating through dataØ  Statistics
  25. 25. Sage Accounts Integration
  26. 26. SugarCRM View of Sage Accounts Data
  27. 27. AS400 – SugarCRM ETL
  28. 28. Thank you! – Questions PleaseContact:Provident CRM LtdJohn Malone0161 6602996john@providentcrm.co.ukwww.providentcrm.co.uk
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