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Easy Integration of your external systems with SugarCRM
Easy Integration of your external systems with SugarCRM
Easy Integration of your external systems with SugarCRM
Easy Integration of your external systems with SugarCRM
Easy Integration of your external systems with SugarCRM
Easy Integration of your external systems with SugarCRM
Easy Integration of your external systems with SugarCRM
Easy Integration of your external systems with SugarCRM
Easy Integration of your external systems with SugarCRM
Easy Integration of your external systems with SugarCRM
Easy Integration of your external systems with SugarCRM
Easy Integration of your external systems with SugarCRM
Easy Integration of your external systems with SugarCRM
Easy Integration of your external systems with SugarCRM
Easy Integration of your external systems with SugarCRM
Easy Integration of your external systems with SugarCRM
Easy Integration of your external systems with SugarCRM
Easy Integration of your external systems with SugarCRM
Easy Integration of your external systems with SugarCRM
Easy Integration of your external systems with SugarCRM
Easy Integration of your external systems with SugarCRM
Easy Integration of your external systems with SugarCRM
Easy Integration of your external systems with SugarCRM
Easy Integration of your external systems with SugarCRM
Easy Integration of your external systems with SugarCRM
Easy Integration of your external systems with SugarCRM
Easy Integration of your external systems with SugarCRM
Easy Integration of your external systems with SugarCRM
Easy Integration of your external systems with SugarCRM
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Easy Integration of your external systems with SugarCRM

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CRM Acceleration London, September 2012, Presentation Sugar - Integration with your Existing Systems

CRM Acceleration London, September 2012, Presentation Sugar - Integration with your Existing Systems

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  • 1. Sugar – Integration with you Existing Systems John Malone– Provident CRM
  • 2. Introductions - John Malone•  Director Provident CRM•  President SugarCRM European Alliance•  Contact: john@providentcrm.co.uk
  • 3. Agenda 1 Introduction to Provident 2 Integrations 3 Bespoke 4 Q& A Session
  • 4. Provident Team•  Established 2000•  SugarCRM Partner since 2007•  Offices –  London –  Manchester –  Dublin –  Mullingar
  • 5. Partnerships Business Partner Member
  • 6. IntegrationERP CMS/Portal E-Mail-Marketing Wordpress SAP, AS400, Sage Drupal Accounts, MS Nav JoomlaOffice Email Integration Online Meetings MS ExchangeTelefonie Social Business Special Projects CTI BI Bespoke
  • 7. Retail - Magento Integration (Mothercare)•  Screen
  • 8. SugarCRM PRO Plugins (Bundled)•  Word•  Excel•  Outlook•  Lotus Notes (Ent +)•  iPhone•  iPad (Corp +)•  Android•  Blackberry (Corp +)
  • 9. Sugar Outlook
  • 10. Sugar Word
  • 11. Sugar Excel Plugin
  • 12. Sugar Lotus Notes Plugin•  Screen
  • 13. Google Maps Integration
  • 14. Google Maps – using iFrames•  http://maps.google.com/maps? q={pr_location_latitude_c},{pr_location_longitude_c} &output=embed
  • 15. Provident Cloud CTI•  Any PBX / Phone•  No CapEx•  CTI in minutes•  DEMO
  • 16. Provident Cloud CTI - Reporting
  • 17. Provident Cloud CTI - Reporting
  • 18. Avaya AES Trixbox/Asterisk Integration•  Click-2-Dial•  Screen-Pop•  Call Logging•  Reporting
  • 19. Sugar Social Connectors
  • 20. Sugar Connector for Twitter
  • 21. Sugar Connector for LinkedIn
  • 22. Google Apps Integration
  • 23. SugarCRM Bespoke Integration•  SOAP & Rest APIs•  SSO / SAML•  LDAP Integration (Active Directory)•  ETL via SSIS / Talend / JitterBit•  QlickView Integration•  Direct Database (Stored Procedure etc)
  • 24. Qlikview BI IntegrationPre-packaged connectorwith standard functionaly tomanage and drive up youractivity:Ø  Portfolio AnalysisØ  Commercial PipelineØ  Distribution of customers andbusinessØ  Sales targets analysis and forecastsØ  Several selections comparisonØ  Analysis of users activitiesØ  Support business analysisØ  KPIØ  Navigating through dataØ  Statistics
  • 25. Sage Accounts Integration
  • 26. SugarCRM View of Sage Accounts Data
  • 27. AS400 – SugarCRM ETL
  • 28. Thank you! – Questions PleaseContact:Provident CRM LtdJohn Malone0161 6602996john@providentcrm.co.ukwww.providentcrm.co.uk

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