CIS 111 Jeopardy

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CIS 111 Jeopardy

  1. 1. Welcome to CIS 111CompTia A+ Jeopardy Susan K. Smith, CIS 111, Winter Qtr 2012, TVCC
  2. 2. Jeopardy Intro to Optimizing Dealing with Methods of Preventive Operating Systems the Public Installation Maintenance WindowsQ $100 Q $100 Q $100 Q $100 Q $100Q $200 Q $200 Q $200 Q $200 Q $200Q $300 Q $300 Q $300 Q $300 Q $300Q $400 Q $400 Q $400 Q $400 Q $400Q $500 Q $500 Q $500 Q $500 Q $500 Final Jeopardy
  3. 3. $100 Question from Intro to Operating Systems Windows 2000, Windows XP, Windows Vista
  4. 4. $100 Answer from Intro to Operating Systems What are the Operating Systems covered on the CompTia A+ exams
  5. 5. $200 Question from Intro to Operating Systems Linux, the Mac OS, or server operating systems
  6. 6. $200 Answer from Intro to Operating Systems What are Operating Systems NOT covered in the CompTia A+ exams
  7. 7. $300 Question from Intro to Operating Systems 32-bit, 64-bit, x86 and x64
  8. 8. $300 Answer from Intro to Operating Systems What are categories of processorscurrently used on desktop and laptop computers that you need to be familiar with
  9. 9. $400 Question from Intro to Operating Systems On the right side of the taskbar displaying open services, also called the “systray”
  10. 10. $400 Answer from Intro to Operating SystemsWhat is the Notification Area
  11. 11. $500 Question from Intro to Operating Systems Hide a file, make it a read-only file, flag a file to be backed up, or only in Vista, index.
  12. 12. $500 Answer from Intro to Operating Systems What are file attributes
  13. 13. $100 Question from Dealing with the Public Your first choice for certification as a PC technician should be this program because of it’s industry recognition
  14. 14. $100 Answer from Dealing with the Public What is CompTia A+ Certification
  15. 15. $200 Question from Dealing with the Public Be on time, avoid distractions, set and meet expectations and timelines, communicate the status of the solution, and deal appropriately with confidential materials
  16. 16. $200 Answer from Dealing with the Public What is Customer Service
  17. 17. $300 Question from Dealing with the Public Asking open-ended questions to narrow the scope of the problem and restating the issue or question
  18. 18. $300 Answer from Dealing with the Public What is Clarifying Customer Statements
  19. 19. $400 Question from Dealing with the Public To not minimize a customer’s problem or not be judgmental toward a customer
  20. 20. $400 Answer from Dealing with the Public What is Important
  21. 21. $500 Question from Dealing with the Public At a later date, verifying your customer’s satisfaction with your service
  22. 22. $500 Answer from Dealing with the Public What is Follow Up
  23. 23. $100 Question from Methods of InstallationIf using another bootable media besides the hard drive to install an operating system, THIS must be accessed to change the boot order
  24. 24. $100 Answer from Methods of Installation What is the BIOS setup
  25. 25. $200 Question from Methods of Installation Automated options (an answer file)for installation so that you don’t haveto sit at the computer to install an OS
  26. 26. $200 Answer from Methods of Installation What is an Unattended Installation
  27. 27. $300 Question from Methods of Installation A copy of the entire volume on which Windows is installed to another bootable media
  28. 28. $300 Answer from Methods of Installation What is a Drive Image (Also known as a disk clone or disk image)
  29. 29. $400 Question from Methods of Installation A file server on the network used formultiple installations because it contains a folder with the set-up files
  30. 30. $400 Answer from Methods of Installation What is a Distribution Server
  31. 31. $500 Question from Methods of Installation “If it ain’t broke, don’t fix it.”
  32. 32. $500 Answer from Methods of InstallationWhat is the general rule regarding notebook computers
  33. 33. $100 Question from Preventive Maintenance Equivalent to Chkdsk C: /R in Windows Vista/XP/2000, this outdated command is for Windows 9x/Me
  34. 34. $100 Answer from Preventive Maintenance What is Scandisk
  35. 35. $200 Question from Preventive MaintenanceAn extra copy of a data or software file that is Very Important so you can use it if the original file becomes damaged or destroyed
  36. 36. $200 Answer from Preventive Maintenance What is a Backup
  37. 37. $300 Question from Preventive Maintenance A snapshot taken of the system settings and configuration.
  38. 38. $300 Answer from Preventive Maintenance What is a restore point
  39. 39. $400 Question from Preventive Maintenance A volume that can be accessed by way of a folder on another volume so that the folder has more available space.
  40. 40. $400 Answer from Preventive Maintenance What is a Mounted Volume
  41. 41. $500 Question from Preventive MaintenanceOnce you have converted a basic disk tothis, you cannot revert it back to a basicdisk without losing all data on the drive.
  42. 42. $500 Answer from Preventive Maintenance What is a Dynamic Disk
  43. 43. $100 Question from Optimizing Windows Also called the System Monitor
  44. 44. $100 Answer from Optimizing Windows What is the Performance Monitor
  45. 45. $200 Question from Optimizing Windows Tool that gives better information than Task Manager
  46. 46. $200 Answer from Optimizing Windows What is Process ExplorerThis free utility can be picked up at technet.microsoft.com
  47. 47. $300 Question from Optimizing Windows Although frustrating to many, disabling this, is not recommended best practice because it improves the security of a system
  48. 48. $300 Answer from Optimizing Windows What is Vista UAC Box
  49. 49. $400 Question from Optimizing Windows Gives a high-level measurement of the overall performance of a system and lists any performance alerts.
  50. 50. $400 Answer from Optimizing Windows What is the Windows Vista Experience Index
  51. 51. $500 Question from Optimizing Windows A database designed with a treelike (hierarchical) structure that contains configuration information for Windows, users, software applications, and installed hardware devices.
  52. 52. $500 Answer from Optimizing Windows What is the Registry
  53. 53. Final JeopardyThis author wrote, “When a father gives to his son, both laugh; when his son gives to his father, both cry.”
  54. 54. Final Jeopardy AnswerWho is William Shakespeare

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