Body Language Ver 2.0

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edge academy™ Body Language Handouts for downloads.

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Body Language Ver 2.0

  1. 1. BODY LANGUAGE VER 2.0… 1 Presented by, Sudhir Udayakanth President & CEO, edge academy™
  2. 2. BODY LANGUAGE  Learn to interpret the true meaning behind any action www.ealpl.com  Basic Concepts  Gestures/Postures  Territories and Zones  Negotiating Techniques
  3. 3. THE MUST HAVES BODY LANGUAGE TIPS…  Always look at someone directly in their eyes  Do not ever stare at someone www.ealpl.com  Always stand up straight  Smile  Do not make repeated, nervous like gestures  Create your own personal space  Do not invade someone else’s personal space  Dedicate all of your attention to the person you are speaking with
  4. 4. TERRITORIES & ZONES www.ealpl.com Intimate Zone Personal Zone Social Zone Public Zone Intimate Zone – from 6 – 8 inches Personal Zone – from 18 – 48 inches Social Zone – from 4 to 12 feet Public Zone – over 12 feet
  5. 5. TABLE SETTING www.ealpl.com
  6. 6. GAZES www.ealpl.com Business Gaze Social Gaze Intimate Gaze
  7. 7. HAND & ARM GESTURES  Handshake Styles  Move forward, Web to Web, 1-2 Pumps only and Let go www.ealpl.com  Palm-down Handshake  Finger-tip Grab  Knuckle Grinder Handshake  Dead Fish Handshake  Stiff-arm Thrust  Arm-pull Handshake  Double-handed Handshake  Glove Handshake
  8. 8. HAND & ARM GESTURES  Palm Gesture  The Palm-up position www.ealpl.com  The Palm-down position  The Palm-closed finger-pointed position  Finger pointing to object  Hand gesturing to object
  9. 9. HAND-TO-FACE GESTURES  Lying  Touching Nose www.ealpl.com  Eye Rub  The Ear Rub  Hand Covering Mouth  Uncomfortable  Scratching the Neck  Pulling the Collar  Effectiveness with Cheek & Chin Gesture 1. Hand / Fingers across Face - One 2. Hand / Fingers on Cheek - Two 3. Hand / Fingers on Chin - Three
  10. 10. TERRITORIAL & OWNERSHIP GESTURES 1. Ownership Gestures 2. Think Alike Gestures www.ealpl.com 3. Smoking Gestures 4. Gestures with Glasses 5. Head Gestures/Positions 1. Head Up Position 2. Head Tilted to One Side 3. Head Down Position 4. Hands Behind Head 6. Hands-on-hip Position 7. Hands-on-knee while Sitting
  11. 11. POINTERS  Open Formation www.ealpl.com  Closed Formation  Body Pointing when Seated  Foot Pointing  Seated Body Positions
  12. 12. FOOT POINTING & FORMATION www.ealpl.com
  13. 13. DESK, TABLES & SEATING ARRANGEMENTS www.ealpl.com
  14. 14. DESK, TABLES & SEATING ARRANGEMENTS  A1 – B – Confrontational Position www.ealpl.com  A2 – B1 – Confrontational Position  B – B1 – Complimenting Position  A1 – A2 - Complimenting Position  A2, B1 for A – Independent Position
  15. 15. www.ealpl.com SAMPLES
  16. 16. SUMMARY - BODY LANGUAGE Situation www.ealpl.com Observe Analyse Interpret Result Positive Negative Reinforce New Situation
  17. 17. SUMMARY States of mind gestures: 1. Anger - clenched fists, jaw tightening, leaning forward www.ealpl.com 2. Excitement- open body position, arms flung out, palms open, eyes and mouth open 3. Shyness- looking down, lack of eye contact, leaning to a side 4. Rejection- turning face and body away 5. Intimidation- leaning, stooping, elbows out, hands on hip, legs in four cross position 6. Defensiveness- hunching of back, clenching of fists, arms folded 7. Interest- lean forward, face cupped on a hand, index finger pointing over cheek 8. Critical appraisal - chin resting on thumb
  18. 18. BOOKS FOR REFERENCE 1. The Art of reading gestures and Postures – Vinay Mohan Sharma 2. How to Read Others’ Thoughts by their Gestures – Allan Pease www.ealpl.com 3. Why Men Lie & Women Cry – Allan + Barbara Pease 4. Why Men Don’t Listen and Women Can’t Read Maps – Allan + Barbara Pease
  19. 19. THANK YOU Tel: +91.80.4124 0678 +91.80.4175 0809 +91.80.4111 7049 email: info@ealpl.com URL: www.ealpl.com edge academy™ - 407, Brigade Towers, Brigade Road, Bangalore – 560 025. INDIA

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