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Ch02 the role of mis
Ch02 the role of mis
Ch02 the role of mis
Ch02 the role of mis
Ch02 the role of mis
Ch02 the role of mis
Ch02 the role of mis
Ch02 the role of mis
Ch02 the role of mis
Ch02 the role of mis
Ch02 the role of mis
Ch02 the role of mis
Ch02 the role of mis
Ch02 the role of mis
Ch02 the role of mis
Ch02 the role of mis
Ch02 the role of mis
Ch02 the role of mis
Ch02 the role of mis
Ch02 the role of mis
Ch02 the role of mis
Ch02 the role of mis
Ch02 the role of mis
Ch02 the role of mis
Ch02 the role of mis
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Ch02 the role of mis

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  • PARADIGM
  • Transcript

    • 1.  Compare heart and MIS. Compare blood and information Meets the needs of normal and crisis conditions. 1. Ensures data collection, processing, and delivery 2.Meets diverse needs through variety of systems. Query sys, Analysis Sys, Modeling Sys, Operational Sys. 3.Meets the needs of all levels of mgmt. Finally role of info generation, communication, problem identification, process of decision making
    • 2.  Introduction The CIOs Responsibilities Understand the Business Establish Systems Department Credibility Increase Technological Maturity Create a Vision of the Future Why develop a vision? Six Lessons about selling
    • 3.  A. Introduction › Information technology is partly responsible for the PARADIGM shift (A change, a new model,) from support to contributing to an organizations profitability. › For efficient data processing › to understanding the goals and objectives of an Organization › to participate directly in the decision making and strategy formulation 3
    • 4. › The role of the MIS Executive:  Systems Planning  Data Center Management & Operations  Management of Remote Equipment  Identification of Opportunities for New Systems  Systems Analysis, Design, and Construction of New Systems  Distributed Systems: The migration of equipment to user areas and control (selection, purchase, and ownership). Standards sometimes set by IS department. 4
    • 5. The role of the MIS Executive: Knowledge Users: Users take on increased responsibility. Identify applications, and conduct systems analysis and design. Better Applications: More specific, user friendly, functional, lower price, readily available, and self training. Results: less need for programmers, IS head count and budget decrease as a result. Outsourcing: Other, external organizations taking over the management and control of the data centers. Results:  cost reductions  head count reductions  budget reductions. 5
    • 6. 6
    • 7.  B. The CIOs Responsibilities › 1. Understand the business: products, markets & customers › 2. Establish credibility of the systems department: responsiveness to needs and requests › 3. Increase the technological maturity of the organization: "Make it easier to take advantage of computer and telecommunications applications,” Spend money, keep up with technology and applications 7
    • 8. › 4. Create a vision and sell it: Create a goal for the use of IT within the Organization and sell the goal to others (The Marketing of IT)› 5. Implement a systems architecture that will support the vision and the company in the future. This is perhaps the most difficult responsibility (the Tech, and the Paradigm keep changing). 8
    • 9.  I). Understand the Business › Environmental Scanning: Find out what is happening in the market place › Concentrate on the lines of the business › Sponsor weekly briefings › Attend industry meetings with line executives › Read industry publications › Hold informal listening sessions › Become a partner with the line manager 9
    • 10. › 1. Environmental Scanning  External  industry background  Pertinent government regulations  History & framework  Internal  business goal and objectives  major policies and practices  The inputs, outputs and resources of the firm 10
    • 11. › 2. Concentrate on Lines of Business› Treat inputs as a request from a customer and outputs as an order going to a customer.› Example: GM sells cars, parts and financing. Each is a different line of the business, and each would required different systems.› support current operations› use system to influence future ways of working 11
    • 12. › 3. Sponsor Weekly meetings  IS departments need to understand the business and the operating departments need to understand the systems side.  Meetings (Weekly, monthly, quarterly, as needed) can help inform and communicate to all members of the organization.  This also help change the culture to one that is open and accessible to change. 12
    • 13. › 4. Attend meetings with line managers: PC EXPO› 5. Read industry publications: PC Week, CIO, etc› 6. Hold informal listening sessions: Manage by walking around› 7. Become a partner with the line manager 13
    • 14.  II). Establish Systems Department Credibility  Typically may MIS organizations have not  delivered the systems on time  built the "best" systems  provided timely maintenance or enhancements  controlled costs 14
    • 15. › IS/IT must become responsive to the needs of the organization. How?  By providing  systems on time  the "best" system  provide for maintenance and enhancements  controlling costs 15
    • 16.  III). Increase Technological Maturity In a technologically mature organization both the organization and the employees are comfortable using and managing the technology.  Ease of use  use in intended ways  have a good attitude to it  have control over it 16
    • 17. › To get comfortable:  IS can train and educate  provide flexible systems  provide "Usable" systems 17
    • 18.  IV). Create a Vision of the Future › Paradigm shift from reactive to proactive. › Examples:  order an elevator in one day  design an build a house from a store  reprice funds in an hour or less › A vision is a statement of how someone believes the future will be or how he/she wants the future to be.  1. explore the present  2. look at tends and make projections 18
    • 19. 19
    • 20.  V). Why develop a vision? › 1. To set a direction. providing internal stability for a firm in an unstable environment. › 2. To help inspire people to take initiative › Creating a Vision  1. Explore the Present  look at prior experiences: ask questions  fiddle around: experiment  get participation: Communication  clarify the vision over time: feedback  Listen 20
    • 21.  2. Scouting the future  study trends  look for shifts in trends  How?  look everywhere  convergent thinking (consensus, reduction in equivocality  divergent thinking  ability to map the future  imagination and visioning 21
    • 22.  3. Ideas for the Future- Dooley Group Conference  Decline in growth of cities  Holograms to replace travel  Small is better than big  Personalized products  Portable and personal 2-way communication  Small powerful batteries  Manufacturing in outer space  A power shift from a manufacturing base to a KNOWLEDGE base  Deterrence of the aging process. 22
    • 23.  VI). Implement an Information System Architecture › The IT infrastructure of an organization) › Hardware, software, communications. › Issues:  IT should focus on simplifying organizations  IT should flatten hierarchies  IT should shift emphasis on competition to simplification  Link IT with business strategy 23
    • 24.  VII). Six Lessons about selling › Selling is necessary to advance ideas › Selling is how things get done in any enterprise › 1. Understand your market place  reduce uncertainty about the market place  identify the need  fill the need with a product › 2. Listening is a Potent form of selling › 3. Make your buyer successful  living up to your commitments and making your customers successful 24
    • 25. › 4. Keep your buyer informed: Customer care› 5. Bring in a spokesman if Necessary› 6. Personal relationships are the key 25

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