MU0016 – Performance
Management and Appraisal
MBADS (SEM 4/SEM 6)
MBAFLEX/ MBAN2 (SEM 4)
PGDHRMN (SEM 2)
SUBJECT CODE & MU0016 – Performance Management
Credit and Max. Marks 4 credits; 60 marks
Note – Answer all questions. Kindly note that answers for 10 marks
questions should be approximately of 400 words. Each question is
followed by evaluation scheme.
1 Discuss the principles and dimensions of Performance Management
Answer : The principles of performance management
It translates corporate goals into individual, team, department and divisional
It helps to clarify corporate goals.
It is a continuous and evolutionary process, in which performance improves
It relies on consensus and co-operation rather than control or coercion.
It creates a shared understanding of what is required to improve performance
and how it will be achieved.
It encourages self-management of
2 Assume that you have joined as an HR in an organization. The first
task assigned to you is to conduct the Performance Appraisal Process.
What according to you is its ? Describe the entire Performance
Answer : Performance Appraisals is the assessment of individual’s
performance in a systematic way. It is a developmental tool used for all round
development of the employee and the organization. The performance is
measured against such factors as job knowledge, quality and quantity of
output, initiative, leadership abilities, supervision, dependability, cooperation, judgment, versatility and health. Assessment should be confined to
past as well as potential performance also. The second definition is more
focused on behaviours as a part of assessment because behaviours do affect
Performance Appraisal process.
3 Discuss the components of a Performance Appraisal feedback.
Describe the steps in giving a constructive Feedback
Answer :Regardless of whether you are a senior executive or just starting out,
everyone wants to know how she is doing at her job. Feedback is an essential
communication tool in business performance management. One of the most
effective techniques is constructive feedback, but all feedback calls for giving
and receiving information.
In order for the written feedback on your evaluations to have a long-lasting
impact, you need to focus on the individual performance factors that
determine the quality and quantity of your employees’ work, such as
performance levels and setting priorities.
Components of a Performance Appraisal feedback
Performance evaluations are becoming a much more
4 Discuss the skills that a line manager require for effective Performance
Answer : As a line manager you need to have the skills to prepare and run a
successful performance appraisal meeting. Appraising and developing staff is
essential to your role. Doing it well and leaving your staff feeling empowered
and motivated is what will make the difference to team and individual
WHO SHOUD ATTEND
Suitable for individuals who carry out staff appraisals and are looking to
build their confidence and effectiveness in this essential skill. The course is
suited to those who are new to appraisals or have limited experience in the
5 Describe the modern methods of Performance Appraisal
Answer : (1) Assessment Centre Method—The purpose of this method is to
test candidates in a social situation, using a number of assessors and variety
of procedures. The feature of the assessment centre method is job related
simulations. These simulations involve characteristics that managers feel are
the important to the job success. The evaluators observe and evaluate
participants as they perform activities commonly found in these higher level
(Under this method, many evaluators join together to judge employee
performance in several situations with the use of a variety of criteria) It is
used mostly to help select employees for the first level (the lowest)
supervisory positions. Assessments are made to determine employee potential
for purposes of promotion. The assessment is generally done with the help of
a couple of employees and involves a paper- and-pencil test, interviews and
situational exercises. Some of the other features of this system are:
6 Write a brief note on the Employee’s responsibility in Performance
Answer : Employee’s responsibility in Performance Planning Mechanics
Employees share a responsibility for the implementation and success of the
PM system. As such they need to be fully aware of their respective roles and
responsibilities in terms of the different stages of performance
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