Bc ii   chap 14 strategies for successful speaking and successful listening
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  • http://210.46.97.180/zonghe/book/33-%E9%AB%98%E6%95%88%E5%95%86%E5%8A%A1%E6%B2%9F%E9%80%9A%EF%BC%88%E8%8B%B1%E6%96%87%E7%89%88%20%E7%AC%AC7%E7%89%88%EF%BC%89%20Effective%20Business%20Communications(Seven%20Edition)-%E6%9C%BA%E6%A2%B0%E5%B7%A5%E4%B8%9A%E5%87%BA%E7%89%88%E7%A4%BE-Herta%20A.Murphy%20%20%20Herbert%20W.Hildebrandt%20%20%20Jane%20P.Thomas/Chapter%20%2011.htm
  • http://books.google.com.pk/books?id=VikSUOTQfyMC&pg=PA381&lpg=PA381&dq=chap+14+strategies+of+successful+speaking&source=bl&ots=eg3TUNn9aG&sig=jKaVeICNASbhfaPq0VmU-UlVuKM&hl=en&sa=X&ei=opgDULmjG4fJrAey3d2DBg&ved=0CEwQ6AEwAg#v=onepage&q&f=false

Bc ii chap 14 strategies for successful speaking and successful listening Presentation Transcript

  • 1. Chapter : 14 Strategies for Successful Speaking and Successful Listening MQhttp://www.slideshare.net/Subjectmaterial
  • 2. Chapter Final ExamS. No. No. Q. No. Chapter Heading Date Introduction July 2, 2012 1 11 1,2 Short Reports July 4, 2012 2 12 3,4 Long (Formal) Reports July 9, 2012 3 13 5 Proposals July 11, 2012 Strategies for Successful Speaking and Successful 4 14 6 Listening July 16, 2012 Strategies for Successful Informative and Persuasive 5 15 7 Speaking 6 16 8 Strategies for Successful Interpersonal Communication 7 17 9,10 Strategies for Successful Business and Group Meetings 8 18 11 The Job Application Process - The Written Job Presentation 9 19 12 The Job Application Process - Interviews and Follow-Up
  • 3. PROJECT
  • 4. Assign NumberSr. No. NameA: Alpha 1 JawedB: Bravo 1 m. RashidC: Charlie 1 JahanzaibD: Delta 1 MudassirE: Echo 1 m. UsmanF: Foxtrot 1 Ali MurtuzaG: Golf 1A: Alpha 2B: Bravo 2
  • 5. Why Study Communication? Strategies for Improving Oral Presentations • 1. Steps for Preparing effective oral presentations• TAKE AWAY presentations xx • 2. Kinds of oral • 3. Ways of delivering the oral message – Make your profile / resume • 4. Strategies for an effective oral delivery – Make accounts on twitter and linked in • 5. Strategies for an effective non verbal delivery – Business communication role in our life Strategies for reducing Stagereport – Why do you make a long Freight – What are the • Signs of discomfort headings that you include in a long report • Strategies for decreasing Speaking fears – What is the final project – 15 marks Strategies for Improving Listening Skills • How would it be done • in listening • Faultsexpectations • Purposes for listening • Results of Good listening
  • 6. Steps for Preparing effective oral presentationsDetermine the purpose • To inform or instruct • To persuade • To entertainAnalyze the audience and occasion • Understanding the audience and occasion makes it easier to get your message through.Select the main ideas for the message • You must be able to summarize your speech in one or few phrases; if asked to do soResearch the topic • Collect facts, data, information which are relevant and updated
  • 7. Organize the data and write the draft• Introduction (PAL) • Porch: Get attention • Aim: Make your purpose clear • Layout: roadmap• Body: main purpose• Summary / conclusion: review what has been said or draw conclusionsCreate visual aids• Add them to support your message only
  • 8. Rehearse the talk• 3 rehearsals are recommended• Imagine the audience• Use transitional phrases• Talk one point at a time• Include visual aids• Anticipate questions• Stop at the allotted time
  • 9. 3. Ways of Delivering the oral messageExtemporaneous Reading Memorization Impromptu A risk of Allows a speaker to Political figures , TV memorization is Speaking without use notes and use news casters use that you may forget preparation outlines this method certain part or any specific word Allows more eye Teleprompter contact, builds Speaker may lose Often this is also allows the style, rapport, allows easy credibility rehearsed keeping eye contact movement
  • 10. 4. Strategies for an Effective Oral Delivery Pitch Rate Volume Vocal Quality Pronunciation• The highness • Rate: words • Contrast in • This is natural • You are or lowness of per minute emphasis but speech expected to be your voice is • 80-160 wpm • Controlled therapy could correct in pitch, it should • 80 to 250 breathing help business world be varied wpm • Breathe • Husky, throaty, • Jargons• Monotone: no • Pause is deeply and • Regional accents variation important slowly before deep, loud, vib • Added or• High or Low called ‘Oral starting a rant, dynamic, omitted sounds voice: People White Spaces’ sentence mellow, harsh, • Listen to having high or • Volume educated or low voice according to shrill, effemina cultured ppl of usually cant audience size te, masculine, community bring in gentle, ringing etc • Consult a recent variations dictionary
  • 11. 5. Strategies for an Effective Non Verbal Delivery Posture Movement Gestures• How you sit, stand, move • Movement helps to hold • Emblems; Thumbs up communicates about you attention, to get rid of • Illustrators; explaining• Your outward nervousness, to suggest • Affect displays; appearance mirrors your transition, to increase sad, happy inner mood emphasis • Regulators; Give variety• Sagging or erect posture /adjust• Casual appearance is • Adapters usually liked • Use Gestures to• Formality may be emphasize, point, describ required in corporate e, reject meetings • Suggested to vary gestures, watch timing with thoughts, adapt to the size of group
  • 12. 5. Strategies for an Effective Non Verbal Delivery Facial Expressions Appearance • Don’t show that you are • Dressing may be formal, not interested, or casual, business casual, worried, angry or not smart casual comfortable • Dress according to the • Eye Contact is very occasion; a party, picnic, important interview, meeting all • Show sincerity have diff dress codes
  • 13. STRATEGIES FOR REDUCING STAGE FREIGHT1. Stage Freight is Universal2. Signs of Discomfort 1. The heart rate increases 2. Blood pressure and body temperature rises 3. Mouths feel dry 4. Palms are sweaty 5. Voice is trembling
  • 14. Check list: to reduce Stage freight Prepare the subject Rehearse many Avoid holding notes; better than your audience ctern times (same room if possible) prefer a multimedia; pre-check it If seating; cross and Breathe deeply and Use pointer or pen uncross your legs slowly before to point slowly speaking Approach the projector display Move during speech with assurance and enthusiasm
  • 15. STRATEGIES FOR IMPROVING LISTENING SKILLS• Faults in listening• Purpose for listening• Results for Good Listening
  • 16. Faults in Listening• Prejudice (prior liking/ disliking) against the speaker• External Distractions• Thinking Speed• Premature evaluation• Delivery
  • 17. Purposes for Listening• To gain new information and ideas• To question and test evidence and assumptions• To be inspired• To improve your own Communication
  • 18. Results of Good Listening• Leads to helpful, positive attitudes• Improves two way communication• Good feedback encourages speaker’s speech• Improves gain of information• Help listeners understand people and work with them• Helps the speaker to be open and sincere
  • 19. Be preparedIf you have to do it do it with positive attitudeListen to understand not to refuteFocus your attentionConcentrate on ContextAsk question only when asked or it does not affect the presenter’s speechSummarize and evaluate
  • 20. Take Away• Bring following in Monday’s class – Project proposal for blog – Seminar’s title – 2 groups made