Psycho-Education Platform (PEP)

PEP 2.0: Psycho-Education Platform
Educative waiting time while on a waiting list

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What happens to these people while they are waiting?

People on waiting list
In 2009 almost 100.000 mental health care patients are on a waiting list. Increasing 7% a year
(The Netherlands)
The average treatment waiting time in 2009 up to 26 weeks

There is no part of my life, upon which I can look back without pain
- Florence Nightingale

What’s happening?
Patients are suffering of sitting duck syndrome
Patients feel desperate, powerless
Patients get into a downwards spiral

Eureka
An online modular psycho-education platform...
...which enriches patient experience waiting time...
...supporting regular therapeutic intervention...
…care, anywhere, any time

Psycho-Education Platform
Mental Health Care Providers (MHCP) get their online private environment
Treatment starts with selection of modules by the medical professional
Patient can start directly with the treatment without waiting
Extends the regular treatment program

Stakeholders
Patient
Social context
Caregiver
Insurance companies
Employers

Online programs are less expensive and more effective overall
Modules and content can be easily shared across multiple MHCP through PEP
Lowering costs by co-creation
Patients and caregivers can access PEP program any time/any place
At least one MHCP is required during startup for content and module development input
Support of caregivers Is essential
Proper funding
Benefits / Risks

Possible Modules
Intake
Psychological tests
Therapy modules
Assignments and feedback
Peptalk, video conferencing, chat
Context sensitive information
Medical education
Emotional monitoring & statistics
Waiting time indicator
And many more

PEP investment
Initial platform: < €100.000
Other aspects such as
Marketing
Organisational
Launching customer
Training and support
needs further investigation

What else is needed
Support of MHCP / insurance companies
Revisit the intake process

The
ADA ICT
Team
Micha van Haaren
Jaap Steinvoorte
Bas Kroes
Leon van Bokhorst