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APRIL30-MAY4
Personal online
reputation management
APRIL30-MAY4
10 DO’S & DON’TS
IN SOCIAL MEDIA
Think before you post
RuleIf you have to ask:
“Should I do this?”
“Is this appropriate?”
You probably shouldn’t and
it probably isn’t
APRIL30-MAY4
DoUse Common Sense:
Avoid Excess
Your social media activities should be done
on your personal time, during breaks, lunch,
and after work.
APRIL30-MAY4
#1.
APRIL30-MAY4
Post without thinking it through:
Once posted, it’s public!
Is this something you want to be known for?
APRIL30-MAY4
Don’t
#2.
FOREVER?
APRIL30-MAY4
DoThink about your comments:
Your comments are you
It doesn’t matter if you’re online, treat your
comments the way you would at any: business
meeting, party, or public forum.
APRIL30-MAY4
#3.
APRIL30-MAY4
Display or discuss protected info:
It’s private and personal
Remember it’s your responsibility to think
your postings all the way through.
APRIL30-MAY4
Don’t
#4.
BEFOREYOU POST THEM
APRIL30-MAY4
DoRespect:
™ ® © ℠
Remember even though it’s in a public forum
it may not be for public use
APRIL30-MAY4
#5.
APRIL30-MAY4
Forget who you work for:
If you mention Navy Federal
It will get picked up and read at some point
APRIL30-MAY4
Don’t
#6.
DoSet-up your social media presence:
Enjoy yourself
Like, Friend,Tweet, and Share
APRIL30-MAY4
#7.
APRIL30-MAY4
DoManageYour Online Reputation:
Establish a baseline
Google yourself
Investigate the results you’re not familiar with
APRIL30-MAY4
#8.
APRIL30-MAY4
StevenValley
DoShare:
Spread the word!
Like and re-tweet Navy Federal; posts, news,
videos, photos etc...
APRIL30-MAY4
#9.
Talk out of turn:
You may be right? but wrong
If you come across posts or comments that
talk about Navy Federal, alerting the social
media monitors, is by far the best way to
respond. Good or bad
APRIL30-MAY4
Don’t
#10.
APRIL30-MAY4
SOCIAL MEDIA POLICY
You must be Trained and
recognized to speak for
Navy Federal
RuleSocial Media Policy:
Is on eNet
Social Media Guidelines
Important Facebook Practices
More info...
APRIL30-MAY4
APRIL30-MAY4
IN SHORT
Before you post...
RuleKnow your role
Read the policy
Take the elearning
Don’t answer
Like and Share
APRIL30-MAY4
APRIL30-MAY4
www.facebook.com/navyfederal
www.twitter.com/navyfederal
www.youtube.com/navyfederal
www.linked in.com/navyfederal

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Social Media Week Reputation Management Presentation