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MIS5101 - Week 5 data-driven management

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Slides from week 5 of MIS5101: Business Intelligence taught by Prof. Steven L. Johnson at Temple University Fox School of Business.

Slides from week 5 of MIS5101: Business Intelligence taught by Prof. Steven L. Johnson at Temple University Fox School of Business.

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  • 1. MIS5101: Business Intelligence Week 5 – Data-Driven Management PROF. STEVEN L. JOHNSON Twitter: @StevenLJohnson http://stevenljohnson.org http://community.mis.temple.edu/mis5101fall10/
  • 2. Today’s Agenda   Case Discussion   Reading Discussion   Recap: Blog Discussion Question   Introduction to Analytics
  • 3. Discussion Questions   What is Intermountain’s approach to the management of health care delivery?   What role does information technology play in this approach?   How do you rate the performance of Intermountain?   In what ways do they effectively collect and analyze information?   Why doesn’t everyone do it this way?   How would you describe Intermountain’s systems in relation to data, information, and knowledge management?   What is the relationship between these three levels of processes?
  • 4. Blog + Reading   What is Taylorism?   Is Intermountain an example of Taylorism?   What is difference between efficacy, effectiveness and efficiency?
  • 5. Key Metrics 1.  Organize into groups of 3 2.  Identify metrics to track website usage 3.  Pick 3-5 to manage a website
  • 6. Google Analytics http://analytics.google.com
  • 7. For More Information PROF. STEVEN L. JOHNSON EMAIL: STEVEN@TEMPLE.EDU Twitter: @StevenLJohnson http://stevenljohnson.org http://community.mis.temple.edu/mis5001fall10johnson/

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