View stunning SlideShares in full-screen with the new iOS app!Introducing SlideShare for AndroidExplore all your favorite topics in the SlideShare appGet the SlideShare app to Save for Later — even offline
View stunning SlideShares in full-screen with the new Android app!View stunning SlideShares in full-screen with the new iOS app!
“ In every feedback loop... information about the result of a transformation or an action is sent back to the input of the system in the form of input data.” (Principia Cybernetica Web)
“ One of the key benefits of systems thinking is ... to raise our thinking to the level at which we create the results we want as individuals and organizations even in those difficult situations marked by complexity, great numbers of interactions, and the absence or ineffectiveness of immediately apparent solutions.” (Overview of Systems Thinking)
Business process is “collection of related, structured activities or tasks that produce a specific service or product for a particular customer.” (Wikipedia)