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Week 10 Knowledge Management

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Week 10 of MIS5001 Information Technology Management course taught by Prof. Johnson at Temple U. Fox School of Business

Week 10 of MIS5001 Information Technology Management course taught by Prof. Johnson at Temple U. Fox School of Business

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  • 1. Week 10 –Knowledge ManagementMIS5001: Management Information Systems PROF. STEVEN L. JOHNSON Twitter: @StevenLJohnson http://stevenljohnson.org
  • 2. Today’s Agenda Case discussion Blog / reading discussion (Break) Group Project Work
  • 3. Case Study Discussion What is the key strategy of Cognizant?  What are the roles of knowledge in implementing its strategy?  What is the role of Information Technology? What are the critical challenges in Cognizant’s knowledge management? Describe organizational and technical challenges. Evaluate Cognizant 2.0. What are the key opportunities you see for Cognizant? How can they capitalize on it?
  • 4. Other Reading Is NASA’s knowledge management program obsolete? Wikipedia: Community of practice Wenger: Communities of Practice Business Intelligence: Not Just for Bosses Anymore The Brain Behind the Big, Bad Burger
  • 5. For More Information PROF. STEVEN L. JOHNSON EMAIL: STEVEN@TEMPLE.EDU Twitter: @StevenLJohnson http://stevenljohnson.org