Mis5001 week 6   knowledge management
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Slides from week 6 of MIS5001: Management Information Systems taught by Prof. Steven L. Johnson at Temple University Fox School of Business.

Slides from week 6 of MIS5001: Management Information Systems taught by Prof. Steven L. Johnson at Temple University Fox School of Business.

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Mis5001 week 6 knowledge management Presentation Transcript

  • 1. Week 6 – Knowledge Management MIS5100: Management Information Systems PROF. STEVEN L. JOHNSON Twitter: @StevenLJohnson http://stevenljohnson.org http://community.mis.temple.edu/mis5001fall10johnson/
  • 2. Today’s Agenda  Case Discussion  Reading Discussion  Blog Discussion Question
  • 3. Case Study Discussion   What are the key elements of Katzenbach’s knowledge management strategy? Is this a good strategy?   What are the critical challenges in Katzenbach’s knowledge management? Describe both organizational and technical challenges.   What are some specific ways in which Web 2.0 technology help Katzenbach’s knowledge management initiatives? Identify specific challenges, technology, and business solutions.   If you worked at Katzenbach, in what ways (if any) would you be likely to use HUB+?   Do you think HUB+ will succeed or fail?
  • 4. 90-Second Reflection 1.  What would you like to remember at the end of the semester about knowledge management? 2.  What would you like more knowledge about? 3.  Any other comments?
  • 5. Reading Discussion   Business intelligence   Process management   Successfully rolling out   Community of practice   What is it?   How do you become a member?   What do you gain from membership?   How can management foster them within firms?
  • 6. Blog Discussion   Database management   data quality, data privacy   Business intelligence   data needed to support operations changes   Knowledge management   expertise finder   community of practice   1919 Book of Knowledge (children’s primer)   all knowledge is contextual
  • 7. For More Information PROF. STEVEN L. JOHNSON EMAIL: STEVEN@TEMPLE.EDU Twitter: @StevenLJohnson http://stevenljohnson.org http://community.mis.temple.edu/mis5001fall10johnson/