Week 6 – Knowledge Management
  MIS5100: Management Information Systems

            PROF. STEVEN L. JOHNSON
             ...
Today’s Agenda

 Case Discussion


 Reading Discussion
 Blog Discussion Question
Case Study Discussion

  What are the key elements of Katzenbach’s knowledge
   management strategy? Is this a good strat...
90-Second Reflection

1.  What would you like to remember at the end of the
   semester about knowledge management?

2.  W...
Reading Discussion

  Business intelligence
     Process management

     Successfully rolling out

  Community of pra...
Blog Discussion

  Database management
     data quality, data privacy

  Business intelligence
     data needed to su...
For More Information

    PROF. STEVEN L. JOHNSON
         EMAIL: STEVEN@TEMPLE.EDU
          Twitter: @StevenLJohnson
   ...
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Mis5001 week 6 knowledge management

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Slides from week 6 of MIS5001: Management Information Systems taught by Prof. Steven L. Johnson at Temple University Fox School of Business.

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Mis5001 week 6 knowledge management

  1. 1. Week 6 – Knowledge Management MIS5100: Management Information Systems PROF. STEVEN L. JOHNSON Twitter: @StevenLJohnson http://stevenljohnson.org http://community.mis.temple.edu/mis5001fall10johnson/
  2. 2. Today’s Agenda  Case Discussion  Reading Discussion  Blog Discussion Question
  3. 3. Case Study Discussion   What are the key elements of Katzenbach’s knowledge management strategy? Is this a good strategy?   What are the critical challenges in Katzenbach’s knowledge management? Describe both organizational and technical challenges.   What are some specific ways in which Web 2.0 technology help Katzenbach’s knowledge management initiatives? Identify specific challenges, technology, and business solutions.   If you worked at Katzenbach, in what ways (if any) would you be likely to use HUB+?   Do you think HUB+ will succeed or fail?
  4. 4. 90-Second Reflection 1.  What would you like to remember at the end of the semester about knowledge management? 2.  What would you like more knowledge about? 3.  Any other comments?
  5. 5. Reading Discussion   Business intelligence   Process management   Successfully rolling out   Community of practice   What is it?   How do you become a member?   What do you gain from membership?   How can management foster them within firms?
  6. 6. Blog Discussion   Database management   data quality, data privacy   Business intelligence   data needed to support operations changes   Knowledge management   expertise finder   community of practice   1919 Book of Knowledge (children’s primer)   all knowledge is contextual
  7. 7. For More Information PROF. STEVEN L. JOHNSON EMAIL: STEVEN@TEMPLE.EDU Twitter: @StevenLJohnson http://stevenljohnson.org http://community.mis.temple.edu/mis5001fall10johnson/
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