Basic Overview• Businesses Management Software• Communication integration.• Streamline processes.• Identify and solve the problem.• Better job than competitors• Provides several solutions o financial management o analytic applications o cloud computing
TestimonialsBill Davis, director of Financial Systems and Processes at CenterpointSAP helped streamline communications. Not just with customers but with employee trucks.SAP is reliable.
The Negatives• Bad user interface.• Lack of flexibility.• Cost of maintenance• Low patch application rate -> security issues• Too sales focused o core innovation strength gets diluted
Overall• Completeness: 4.5 o People/users , fit to needs: 4 High value Index implies usability and flexibility Quora stated bad user interface o Process Several different products High value index implies high ROI Content/ Data Customer --- Pain Process Points Technology User Services
Overall• Completeness: 4.5 o Content/Information: 5 Has a lot of users and thus have a lot of data o Technology: Hardware & software A lot of software patches released and not installed Content/ Data o Services & Support: 5 Great Reviews Customer --- Pain Process Points Technology User Services
Overall• Strategy: 4 o Differentiated offerings: 2 Oracle and IBM both have similar offerings o Partners: 5 Several Partnerships including educational partnerships
Is it a Solution?The team believes that SAP is a software solution because:• it address a problem and makes it easier• is widely used and accepted as a solution• provides several different types of solutitons for various problems
The Team Assaad: LinkedIn Email Bentzi: Email Rhan: LinkedIn EmailWe are Marketing Students at