TheSilenceof Agile       #Agile2012
The Silence of AgileSilenceof theAgilists“I didnt think youcould silencethose types…”                  #Agile2012
Think about what you           already know about           brainstorming.           As a group:           1. Choose a scr...
Steve Rogalsky  @SROGALSKY  WINNIPEGAGILIST.BLOGSPOT.COM  PROTEGRA.COM
At Protegra weemploy agile and leantechniques to give our                         Protegra Advantageclients an advantage– ...
Most Brainstorming sessions       start with sincerity“I just want to get feedback, how is it going,is there a better way ...
Most Brainstorming sessions          assume…• „Throwing ideas around‟ will help  generate even greater and more  innovativ...
Most Brainstorming sessions           assume…• If you have an idea you‟ll say it.• Attendance = Participation
Most Brainstorming sessions           assume…• If you ask people to give their ideas, they  will.• Inviting Responses = Co...
Are those assumptions correct?
Some PeopleParticipate Actively
Some don‟t
If that is the    case…“Any time people come together in ameeting, we‟re not necessarily getting thebest ideas; we‟re just...
what about   Idea Generation?                          An                       Experiment
Learning Outcomes              1. New Pet                  Peeve             2. Why/How                 Silence?          ...
Stepping BackWhy do webrainstorm?1. To Innovate2. To Create   Great Teams
Stepping BackIf that is what we believe, is brainstorming       by the loud & few acceptable?
Stepping BackIf that is what we believe, is restricting our    ideas to pink elephants acceptable?
The Science“Turns out the way your team isbrainstorming is probably all wrong!”- BusinessInsider.com referencing a joint U...
The Science                                    (Number of Ideas Generated)                                                ...
The Science                                      (Variety of Ideas Generated)                                             ...
The Science“supports the notion that exchanging ideas in a groupleads members to become fixated on their peers ideas,thus ...
The Science
The Science Number of Unique Solutions                                  “Brainstorming                                  di...
The ScienceWhy the Fixation?“The Emory University neuroscientistGregory Berns found that when wetake a stance different fr...
The ScienceWhat about Group Think?“The more charismatic the leader, the worse that GroupThink is. No one wants to contradi...
The Science                    What about Debate?(2003 Study at the University of California by professor Charlan Nemeth)
The Science          Control Group          Dot Not Criticize                      What about Debate?          Debate30   ...
The ScienceWhy is debate useful?Consider this free association example:- Say the first thing you think of when I say…     ...
The Science How do we get past this layer of predictability?(2003 Study at the University of California by professor Charl...
The Science                                  “being exposed to [alternate                                  views] expands ...
The Science“Decades of research have consistently shown thatbrainstorming groups think of far fewer ideas than thesame num...
The Science : Summary    Individual > Group for    Generating Ideas      –   Ironic Process Theory      –   Fixation      ...
1. Think about this              presentation.              Think about what you              learned about              b...
2. Alternate reading your              ideas out loud to your              group. Place your idea in              the midd...
Comparing the Steps to the             ScienceSteps                     Science1. Prompt (facilitator)   1. Prompt w/o Fix...
Stepping BackWhy do webrainstorm?1. To Innovate2. To Create   Great Teams
The Science Just Might Be      Secondary…
SilentBrainstormingencourages:– Giving up power.– Handing out  ownership.– Spreading around  responsibility.– Creating  en...
Silent Brainstorming Encourages:             Giving up power.          Handing out ownership.      Spreading around respon...
The              Silence              of Agile                     #Agile2012Back to our  topic…
Retrospectives1.   Prompt2.   Gather (silence)3.   Discuss (out loud)4.   Vote (silence)
Speed Boat Exercise1. Prompt2. Gather (silence)3. Discuss (out loud)
Agile Chartering1.   Prompt2.   Gather (silence)3.   Discuss (out loud)4.   Group (silence)5.   Name (out loud)
Risk Assessment1. Prompt2. Gather (silence)3. Discuss/Place (out loud)
User Story Mapping1.   Prompt2.   Gather (silence)3.   Discuss (out loud)4.   Group (silence)5.   Name (out loud)
Generating User Stories in Silence1. Prompt2. Write a Story (silence)3. Write part of a Story &   Pass (silence)4. Write p...
Planning Poker1.   Prompt2.   Vote (silence)3.   Discuss (out loud)4.   <Repeat>
Planning Poker Party1. Individual Placement   (silence)2. Group Placement   (silence)3. Discussion
UX Design Studio1.   Prompt2.   Draw (silence)3.   Pitch / Debate (out loud)4.   <Repeat>
Lean Coffee1. Prompt2. Write Post-its (silence)3. Discuss
LEGO® Serious Play1. Prompt2. Build (individual)3. Share / Discuss
Time to PracticeAs groups, we‟ll perform a briefmid-Conference Retrospective
Time to PracticePrompt: Based on the conference so far, Iwish the following could be done differently
Time to Practice• Gather (silence)• Discuss/Place/Group (out loud)• Vote (silence)
In Closing            To innovate and build            great teams, your            technique matters!            1. Gener...
Credits•   Collaborative Fixation: Effects on others‟ ideas on brainstorming     –   http://onlinelibrary.wiley.com/doi/10...
Silent Examples•   Generic Silent Brainstorming      –    http://winnipegagilist.blogspot.ca/2012/01/silent-brainstorming....
The Silence of Agile
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The Silence of Agile

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We’ve all sat through painful requirements, planning, and brainstorming sessions that provide little useful output, are painfully long, and where the outcome was already decided by the loudest few before the meeting even started. Learn how silence can increase collaboration *and* help your agile project be more productive. Silent brainstorming allows everyone to have a voice – the loud people can’t dominate the conversation, the quiet people are provided with a way to contribute, and cognitive fixation is reduced. We’ll discuss the science of brainstorming, walk through many agile practices that use silence, and then practice a few silent brainstorming techniques such as User Story Writing, Retrospectives, and UX Design Studio.

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The Silence of Agile

  1. 1. TheSilenceof Agile #Agile2012
  2. 2. The Silence of AgileSilenceof theAgilists“I didnt think youcould silencethose types…” #Agile2012
  3. 3. Think about what you already know about brainstorming. As a group: 1. Choose a scribe.Think It 2. Write down what/ Ink It you know about brainstorming. 3. Write down questions you want answered about brainstorming.
  4. 4. Steve Rogalsky @SROGALSKY WINNIPEGAGILIST.BLOGSPOT.COM PROTEGRA.COM
  5. 5. At Protegra weemploy agile and leantechniques to give our Protegra Advantageclients an advantage– to leap out of thebowl.info@protegra.comblog.protegra.comwww.protegra.com
  6. 6. Most Brainstorming sessions start with sincerity“I just want to get feedback, how is it going,is there a better way to do this?”
  7. 7. Most Brainstorming sessions assume…• „Throwing ideas around‟ will help generate even greater and more innovative ideas.• Brainstorming = Innovation
  8. 8. Most Brainstorming sessions assume…• If you have an idea you‟ll say it.• Attendance = Participation
  9. 9. Most Brainstorming sessions assume…• If you ask people to give their ideas, they will.• Inviting Responses = Collaboration
  10. 10. Are those assumptions correct?
  11. 11. Some PeopleParticipate Actively
  12. 12. Some don‟t
  13. 13. If that is the case…“Any time people come together in ameeting, we‟re not necessarily getting thebest ideas; we‟re just getting the ideas ofthe best talkers” – Susan Cain
  14. 14. what about Idea Generation? An Experiment
  15. 15. Learning Outcomes 1. New Pet Peeve 2. Why/How Silence? 3. New Ideas
  16. 16. Stepping BackWhy do webrainstorm?1. To Innovate2. To Create Great Teams
  17. 17. Stepping BackIf that is what we believe, is brainstorming by the loud & few acceptable?
  18. 18. Stepping BackIf that is what we believe, is restricting our ideas to pink elephants acceptable?
  19. 19. The Science“Turns out the way your team isbrainstorming is probably all wrong!”- BusinessInsider.com referencing a joint University of Texas andTexas A & M University Study from 2010
  20. 20. The Science (Number of Ideas Generated) 4 Individuals working separately 4 Individuals working anonymously together(from “Collaborative Fixation: Effects on others‟ ideas on brainstorming”)
  21. 21. The Science (Variety of Ideas Generated) 4 Individuals working separately 4 Individuals working anonymously together(from “Collaborative Fixation: Effects on others‟ ideas on brainstorming”)
  22. 22. The Science“supports the notion that exchanging ideas in a groupleads members to become fixated on their peers ideas,thus reducing the number of categories explored.” (from “Collaborative Fixation: Effects on others‟ ideas on brainstorming”)
  23. 23. The Science
  24. 24. The Science Number of Unique Solutions “Brainstorming didn‟t unleash the potential of the group, but rather made each individual less creative” Yale University – Study12 Groups of 4 48 Individuals (1958)
  25. 25. The ScienceWhy the Fixation?“The Emory University neuroscientistGregory Berns found that when wetake a stance different from thegroup‟s, we activate the amygdala, asmall organ in the brain associated withthe fear of rejection. Professor Bernscalls this „the pain of independence.‟”- Susan Cain
  26. 26. The ScienceWhat about Group Think?“The more charismatic the leader, the worse that GroupThink is. No one wants to contradict the leader”- Dr. Jason Ediger - psyschologist
  27. 27. The Science What about Debate?(2003 Study at the University of California by professor Charlan Nemeth)
  28. 28. The Science Control Group Dot Not Criticize What about Debate? Debate30 - Teams that were instructed to debate25 the ideas … “were20 the most creative – generating nearly15 twenty percent more10 ideas” 5 0 France U.S.A. (2003 Study at the University of California by professor Charlan Nemeth)
  29. 29. The ScienceWhy is debate useful?Consider this free association example:- Say the first thing you think of when I say… GREEN- Nearly everyone says… (2003 Study at the University of California by professor Charlan Nemeth)
  30. 30. The Science How do we get past this layer of predictability?(2003 Study at the University of California by professor Charlan Nemeth)
  31. 31. The Science “being exposed to [alternate views] expands our creative potential.” “After hearing someone shout out an errant answer, we work to understand it, which causes us to reassess our initial assumptions and try out new perspectives.”(2003 Study at the University of California by professor Charlan Nemeth)
  32. 32. The Science“Decades of research have consistently shown thatbrainstorming groups think of far fewer ideas than thesame number of people who work alone and later pooltheir ideas.”- Keith Sawyer – psychologist at Washington University about Brainstorming“This finding mirrors patterns found in previous research(Coskun, Paulus, Brown, & Sherwood, 2000) andsuggests that brainstorming sessions might be optimal if agroup session follows an individual session.”- (from “Collaborative Fixation: Effects on others‟ ideas on brainstorming”)
  33. 33. The Science : Summary Individual > Group for Generating Ideas – Ironic Process Theory – Fixation – Amygdala – Group Think Group > Individual for Processing/Expanding Ideas – Debate spurs new perspectives
  34. 34. 1. Think about this presentation. Think about what you learned about brainstorming. So? In silence, write down everything you learned How then about brainstorming (one item per index should we card)brainstorm?
  35. 35. 2. Alternate reading your ideas out loud to your group. Place your idea in the middle once you‟ve read it. During this round, do: • Ask questions. So? • Write new ideas as you think of them. • Remove Duplicates How then Continue until all ideas should we have been read.brainstorm?
  36. 36. Comparing the Steps to the ScienceSteps Science1. Prompt (facilitator) 1. Prompt w/o Fixation2. Gather (silence) 2. Generate in silence3. Process (out loud) 3. Process out loud
  37. 37. Stepping BackWhy do webrainstorm?1. To Innovate2. To Create Great Teams
  38. 38. The Science Just Might Be Secondary…
  39. 39. SilentBrainstormingencourages:– Giving up power.– Handing out ownership.– Spreading around responsibility.– Creating engagement.– Building better teams.
  40. 40. Silent Brainstorming Encourages: Giving up power. Handing out ownership. Spreading around responsibility. Creating engagement. Building better teams.
  41. 41. The Silence of Agile #Agile2012Back to our topic…
  42. 42. Retrospectives1. Prompt2. Gather (silence)3. Discuss (out loud)4. Vote (silence)
  43. 43. Speed Boat Exercise1. Prompt2. Gather (silence)3. Discuss (out loud)
  44. 44. Agile Chartering1. Prompt2. Gather (silence)3. Discuss (out loud)4. Group (silence)5. Name (out loud)
  45. 45. Risk Assessment1. Prompt2. Gather (silence)3. Discuss/Place (out loud)
  46. 46. User Story Mapping1. Prompt2. Gather (silence)3. Discuss (out loud)4. Group (silence)5. Name (out loud)
  47. 47. Generating User Stories in Silence1. Prompt2. Write a Story (silence)3. Write part of a Story & Pass (silence)4. Write part of a Story & Pass but in reverse (silence)
  48. 48. Planning Poker1. Prompt2. Vote (silence)3. Discuss (out loud)4. <Repeat>
  49. 49. Planning Poker Party1. Individual Placement (silence)2. Group Placement (silence)3. Discussion
  50. 50. UX Design Studio1. Prompt2. Draw (silence)3. Pitch / Debate (out loud)4. <Repeat>
  51. 51. Lean Coffee1. Prompt2. Write Post-its (silence)3. Discuss
  52. 52. LEGO® Serious Play1. Prompt2. Build (individual)3. Share / Discuss
  53. 53. Time to PracticeAs groups, we‟ll perform a briefmid-Conference Retrospective
  54. 54. Time to PracticePrompt: Based on the conference so far, Iwish the following could be done differently
  55. 55. Time to Practice• Gather (silence)• Discuss/Place/Group (out loud)• Vote (silence)
  56. 56. In Closing To innovate and build great teams, your technique matters! 1. Generate in silence 2. Process out loud Steve Rogalsky @SROGALSKYThanks! WINNIPEGAGILIST.BLOGSPOT.COMQuestions PROTEGRA.COM
  57. 57. Credits• Collaborative Fixation: Effects on others‟ ideas on brainstorming – http://onlinelibrary.wiley.com/doi/10.1002/acp.1699/full – http://articles.businessinsider.com/2012-01-04/strategy/30587996_1_brainstorming-creative-ideas- fixation• The liberating role of conflict in group creativity: A study in two countries – https://www.ilr.cornell.edu/directory/ja26531/downloads/Liberating_role_of_conflict_in_group_creativity.pdf• Susan Cain articles: – http://www.nytimes.com/2012/01/15/opinion/sunday/the-rise-of-the-new- groupthink.html?_r=1&pagewanted=all – http://www.fastcompany.com/1814377/susan-cain-groupthink-brainstorming-quiet-introverts – http://www.fastcodesign.com/1668930/the-brainstorming-process-is-bs-but-can-we-rework-it• JFK Story – http://www.probe.org/site/apps/nlnet/content.aspx?c=fdKEIMNsEoG&b=4282487&ct=5510241• Jonah Lehrer article: – http://www.newyorker.com/reporting/2012/01/30/120130fa_fact_lehrer?currentPage=1• Books: – Collaboration Explained – Jean Tabaka
  58. 58. Silent Examples• Generic Silent Brainstorming – http://winnipegagilist.blogspot.ca/2012/01/silent-brainstorming.html• Planning Poker – http://www.youtube.com/watch?v=fb9Rzyi8b90&feature=PlayList&p=3F5BBA263D7DF99C&playnext=1&playnext_f rom=PL&index=2• Planning Poker Party – http://systemagility.com/2011/05/22/using-silent-grouping-to-size-user-stories/• UX Design Studio – http://winnipegagilist.blogspot.ca/2011/03/team-ownership-through-ux-design-studio.html• Agile Chartering – http://winnipegagilist.blogspot.ca/2012/02/agile-chartering-agile-documentation.html• Speed Boat – http://innovationgames.com/2010/01/using-speed-boat-for-process-improvement/• Remember the Future – http://innovationgames.com/remember-the-future/• Retrospectives – http://winnipegagilist.blogspot.ca/2010/11/agile-retrospectives-rising-patton.html• User Story Mapping – http://winnipegagilist.blogspot.ca/2012/03/how-to-create-user-story-map.html – http://www.dotnetrocks.com/default.aspx?showNum=750 (podcast)• Generating User Stories in Silence – http://www.coachingagileteams.com/2010/11/29/uncategorized/using-silent-work-techniques-to-get-to-astonishing- results/• LEGO Serious Play – http://masteringtheobvious.wordpress.com/2012/01/18/so-you-want-to-know-more-about-lego-serious-play/• Lean Coffee – http://wiki.limitedwipsociety.org/display/consortwiki/Running+a+Lean+Coffee
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