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HR Answers-HR 101



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  • 1. Human Resource Answers
  • 2. You MUST know the basics of Human Resource Management. Our ‘HUMAN RESOURCES’ are the foundation of our business.
  • 3. Pre-Employment Screening Every applicant MUST go through a background screening process Use electronic Employment Application
  • 4. Turnover spending… “ONE-THIRD of a new hire’s annual salary” according to DOL
  • 6. WHY ARE TURNOVER COSTS SO HIGH? 1 2 3 4 5 6
  • 7. 1.  They don’t feel connected to their Boss 2.  They don’t feel appreciated 3.  They don’t feel they are growing REASONS EMPLOYEES QUIT
  • 8. Love ‘em or Lose ‘em   Coach and Mentor   Show Appreciation! FREQUENTLY!   Emphasize POSITIVE reinforcement
  • 9. Performance Evaluations   Do them Timely   Do them Accurately–don’t “sugar-coat”!   and remember, just because it’s budgeted….. ….Annual Reviews otherwise
  • 10. Personnel Files  Be careful what you keep…  Lawyers would LOVE to get copies
  • 11. What NOT to Keep in a Personnel File (These are all stored separately at the Home Office) Doctors notes FMLA or ADA paperwork Employee benefits documentation Emergency contact information I-9 (INS) forms
  • 12. Family Medical Leave Act  Employees may take UP TO 12 WEEKS OFF  No replacement; position must remain open!
  • 13. Harassment Prevention As soon as you become aware of a complaint or issue, Contact the Assc VP of Human Resources. As Managers must “Walk the Walk.”
  • 14. ADA-Amendment Act ...a Disability is...   Physical or Mental Impairment that Substantially Limits a Major Life Activity or   Person has a Record of Such Impairment or   Is Regarded as Having Such an Impairment Americans with Disability Act
  • 15. ….and some More Details on “Disability”   Chronic conditions   Two or more impairments not limiting by themselves, but together, limit one or more major life activities…
  • 16. Bottom Line: Manager should in turn call Human Resources.
  • 17. Consistent Communication with employees Truly open communication Visit with … Listen to… Seek out; accept Constructive feedback
  • 18. …And Note…
  • 19. All I Really Need To Know I Learned In Kindergarten  Share  Play fair  Put things back  Say you're sorry  Wash your hands  Take naps  Watch out for traffic  Stick together
  • 20. All I Really Need To Know… Now…“adult terms”…  Cookies and milk, and a nap about three o'clock every afternoon  A policy to always puts thing back, and to clean up our own messes  When we go out into the world, it is best to stick together © Robert Fulghum. All I Really Need To Know I Learned In Kindergarten, Villard Books: New York, 1990.
  • 21. Human Resource Answers