The New Leadership: Directions     for the 21st century  Dr. Steve F. Foster, MsM professor of    Organizational Behavior ...
Old ideas but (7) New directions•   Ethical /sustainability leadership•   Diverse leadership/different can be better•   Tr...
Ethical Leadership for sustainabilityPost- ENRON expectations for accountabilityPost-Katrina; BP Oil spill sustainability ...
Leadership DiversityExamples:• Africa’s new female political leadership• Eighteen major ‘Fortune’ firms lead by female  CE...
Trust - trustworthiness• S. R. Covey: ‘Principle-  Centered Leadership’• Earn others’ trust by:  trusting others, and by  ...
Teamwork – Team leadership• Stephen R. Covey’s ‘effective habits’ Numbers:  4. Think Win-Win and 5. Synergise• 2 + 2 = 5+ ...
Leading change effectively• All changes require proper management, but  important changes require true leadership.• Effect...
Servant Leadership/empowerment• … creating healthy working  environments                   (potential) CLIENTS• … making w...
Cross-cultural Leadership• Major challenges facing organizations, public,  private, governments and NGOs and societies tod...
Guidelines for the ‘new leadership’•   Communicate with/involve everyone•   Everyone can be a source of good ideas•   Expl...
Change-Complexity-Uncertainty                                                              Uncertainty         Fast     Mo...
Key References• Covey, S. R. (1991) Principle-Centered Leadership.• Covey S.M.R. (2008) The Speed of Trust. Free Press• Ga...
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Leadership talk

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Slides supporting short talk to managers on 'The New Leadership' Steve Foster

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Leadership talk

  1. 1. The New Leadership: Directions for the 21st century Dr. Steve F. Foster, MsM professor of Organizational Behavior (retired)
  2. 2. Old ideas but (7) New directions• Ethical /sustainability leadership• Diverse leadership/different can be better• Trust and trustworthiness• Team leadership/synergy• Leading change effectively• Servant leadership and empowerment• Cross-cultural leadership
  3. 3. Ethical Leadership for sustainabilityPost- ENRON expectations for accountabilityPost-Katrina; BP Oil spill sustainability expectationsArab Spring democratic expectationsTransparency is expected at all levelsAnnual Moh. Ibrihim awardsSocial entrepreneurships are multiplyingThere is a ‘revolution of rising expectations‘ for ethical leadership in Government , business, and indeed in all domestic and trans-national organizations.
  4. 4. Leadership DiversityExamples:• Africa’s new female political leadership• Eighteen major ‘Fortune’ firms lead by female CEOs, e.g: IBM: Ginnie Rometty; Xerox: Ursula Burns; PepsiCo: Indra Nooij; DuPont: Ellen Kullman; HP: Meg Whitman; J. Crew: Jenna Lyons; etc.• Leadership needs to reflect stakeholder diversity• Global organizations require global leadership
  5. 5. Trust - trustworthiness• S. R. Covey: ‘Principle- Centered Leadership’• Earn others’ trust by: trusting others, and by being trustworthy oneself• S.R.M. Covey: ‘The Speed of Trust’• ‘Trust may require years to build up, but only minutes to destroy’
  6. 6. Teamwork – Team leadership• Stephen R. Covey’s ‘effective habits’ Numbers: 4. Think Win-Win and 5. Synergise• 2 + 2 = 5+ (it’s synergy)• T-E-A-M – together everyone accomplishes more• A-L-A (African Leadership Academy, Jo-burg)
  7. 7. Leading change effectively• All changes require proper management, but important changes require true leadership.• Effective change leaders ‘walk the talk.’• Leaders are idea champions/communicators• People don’t hate change, they hate to BE changed• Communicating reasons isn’t enough, people need to know the implications, for them/their families• Innovative thinking (eg solar-powered internet for African schools) turned into action
  8. 8. Servant Leadership/empowerment• … creating healthy working environments (potential) CLIENTS• … making workers happy - who go on to make customers happy … leads to:• … an inverted organizational pyramid: top management serves middle managers, who serve workers, who deliver superb client service• Most people have unrealized leadership potentials
  9. 9. Cross-cultural Leadership• Major challenges facing organizations, public, private, governments and NGOs and societies today are greater than any one firm, or sovereign state, can address effectively: global markets, epidemics, economic crises, famines, terrorism, etc.• Being among the best in sector (eg achieving High Performance)• Cross-cultural leadership in business, NGOs, and governments is essential in the 21st century
  10. 10. Guidelines for the ‘new leadership’• Communicate with/involve everyone• Everyone can be a source of good ideas• Explain implications not just reasons• Expect resistance-manage it with candor• Demonstrate accountability and openness• Learn from mistakes, own & others• Adopt and promote high performance attitudes• Ask, listen, watch , think and only then decide• Think and act win-win, give and seek trust
  11. 11. Change-Complexity-Uncertainty Uncertainty Fast Moderate LeaderChange Slow Manager Administrator Effectiveness Efficiency Simple Moderate High Complexity Complexity
  12. 12. Key References• Covey, S. R. (1991) Principle-Centered Leadership.• Covey S.M.R. (2008) The Speed of Trust. Free Press• Galford, R. & Drapeau, A.S. (2003) The Trusted Leader. Free Press• House, R.J. et al. (2002) Understanding Cultures & … Leadership Theories Around the Globe. Journal of World Business (Spring, 3-10)• Pink, D.H. (2011) Drive. Canongate Books• Robbins, S.R. (2008) The Truth about Managing People. Prentice-Hall

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