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Steria Corporate Responsibility

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Transformation for a better world …

Transformation for a better world

for more information and to view a copy of our most recent CR report please visit www.steria.com

Published in: Business, Economy & Finance

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  • 1. www.steria.com Transformation for a better world Steria Corporate Responsibility 2013
  • 2. www.steria.com A Management Engagement When Steria was founded in 1969, it was as much a social project as an enterprise, and we continue to build our business in a way that promotes social, environmental and economic sustainability. At Steria, we believe that long term value comes from seeing financial growth as a part of a bigger picture, encompassing people, society and the environment. François Enaud, Steria Group CEO Steria Corporate Responsibility
  • 3. www.steria.com 1969 • Employee Shareholding 2001 • Fondation Steria Institut de France 2004 • Global Compact signature 2009 • Group Disability Policy • Green Solutions to Clients 2011 • Launch of well-being policy • Group Procurement Policy • Green Office, 1st Energy Positive Office Building 2008 • Established Corporate Responsibility Project • Group Code of Ethics • Green Committee & Green Agents 2012 • 1st GRI Report • Launch of Code of Ethics e-training • 9 countries already ISO 14001 Certified A history of responsibility since 1969 Steria Corporate Responsibility: History 2010 • Carbon Neutral for air & fleet travel Key Initiatives 2007 • Steria India Foundation
  • 4. www.steria.com Transformation for a Better World Innovation & Transformation 20% employee shareholding, Green workplaces, HR programs focused on diversity, 2 volunteer-driven Foundations to promote education and access to IT for all Consulting services to support clients to become more sustainable Optimise smart energy use, including managing demand response, renewable energies to providing new energy-utilities services Major contributor of innovative projects, leveraging Smart Energy Management, Smart Transport offerings and streamline services to citizens Smart Cities Smart Energy Management Sustainability Consulting Social Innovation
  • 5. www.steria.com We use Global Reporting Initiatives (GRI) guidelines for sustainability reporting: Economic indicators Environment indicators Human rights Labour practice and decent work Society Product responsibility One Steria, 3 ways of Measuring Performance We want to achieve the highest economic, social and environmental performance Economic, Social & Environmental Performance
  • 6. Corporate Responsibility Steering Committee Governance Model Group CR Sponsor: François Enaud CR Advisory Board Network Leader Network Leader Network Leader CR Programme Director Network Leader Workplace Excom Sponsor Community Excom Sponsor Environment Excom Sponsor Marketplace Excom Sponsor Steria Corporate Responsibility CR Reporting CR Communication
  • 7. . Steria Corporate Responsibility The 4 pilars of our strategy Marketplace Being a responsible service provider by adhering to the highest ethical standards and sharing them with our stakeholders. Workplace Being a responsible employer by supporting well-being and consistent HR policies across all our operations on-near-off-shore. Leverage our unique corporate governance model to maximise employee commitment. Environment Make our business more environmentally sustainable and help our clients do the same. Community Enabling disadvantaged people by bridging the digital divide, giving access to education, IT and job opportunities.
  • 8. Awards & Recognition Carbon Disclosure Project (CDP): Highest score amongst companies listed on the Paris Stock Exchange (SBF 250) and the best for IT services company in the world for climate change and environmental sustainability in 2012 with 98% and A- rating GAÏA Index: best score of sustainability index for midcaps on the Paris Stock Exchange Listed in Norway’s top ten ‘Best Places to Work’ Golden Peacock Award for CR excellence, Steria India Foundation in 2012 Asia’s Best CR Practice Award in Singapore
  • 9. www.steria.com Marketplace Steria Corporate Responsibility
  • 10. www.steria.com Marketplace Being a responsible service provider by adhering to the highest ethical standards and sharing them with our stakeholders Our target
  • 11. www.steria.com Ethical Standards we Share with our Stakeholders United Nations Global Compact signed by Steria since 2004 Use of GRI Global Reporting Initiative KPI since 2012 Marketplace Steria Group Code of Ethics since 2008 Steria Group Procurement Charter Since 2011 Steria Group Conflict of Interest statements signed by Area top management
  • 12. www.steria.com Marketplace We have developed a Procurement Policy that has been embedded in our Group Procurement Tool We are working on the assessment of our supply chain for risks related to topics like corruption, child labour, working conditions. Consequently we will develop a long term strategy to monitor the implementation of a policy We have launched the CDP Supply Chain program in 2012 with key Group suppliers Ensuring that Suppliers and Partners are Compliant to our Engagements
  • 13. www.steria.com Putting the Code of Ethics and Values to Work Marketplace Respect Independence Simplicity Creativity Openness Steria Code of Ethics since 2008 In the code of Ethics, we commit on: The way we do business Human rights & diversity Labour practices Protecting company values Environment
  • 14. www.steria.com Marketplace Figures Procurement Policy deployed in all 15 countries Code of Ethics signed by 400 managers 8000 out of 19800 employee PC already equipped with Code of Ethics e-training Steria Code of Ethics since 2008: The way we do business, human rights & diversity, labour practices, protecting company values, environment
  • 15. www.steria.com Workplace Steria Corporate Responsibility
  • 16. www.steria.com Being a responsible employer by supporting well-being and consistent HR policies across all our operations on-near-off-shore. Leverage our unique corporate governance model to maximise employee commitment Workplace Our target
  • 17. www.steria.com The Values we Share ! SIMPLICITY RESPECT CREATIVITY OPENNESS INDEPENDANCE THE POWER OF SHARING Simplicity: Simplicity is the core value expressing the personality and the style of our company Respect: Throughout our 40-year entrepreneurial story, our people and our customers’ best interests have always been at the very heart of our strategic decisions Creativity: Creativity is the source of our main business driver innovation Openness: The diversity across our organization is a real asset Independence: Independence is the cornerstone of our strategy Workplace
  • 18. www.steria.com Consistent Human Resources Policies We are committed to maintaining the highest standards for our employees, providing a healthy and stimulating working environment. Responsibility in the workplace relies on 5 policies: Well-being at work Personal development & training Employee relations Employee satisfaction engagement Human rights & diversity: - Gender equality - Age - Disability Workplace
  • 19. www.steria.com A Governance Model involving Employee Shareholders General Partner Soderi SAS (representing employee shareholders of the Group) Shareholders Groupe Steria SCA General Manager Executive Committee Soderi SAS Supervisory Board of Groupe Steria SCA Appointment Approval of major decisions Appointed Approval of major decisions Control Operational Subsidiaries Corporate Governance
  • 20. www.steria.com Well-being at Work The well-being policy is focused on 4 key areas: Creating a working environment where employees can fully develop their skills Giving employees as much flexibility as possible within the scope of their work Supporting employees in their endeavours to live a healthy lifestyle Supporting employee in times of need Workplace
  • 21. www.steria.com Workplace Figures 30% Of women In 2012 20% in Group excom (60% in France) 2.6 Average Training days per employee 85% of Steria offices available to disabled people 20% of capital owned by employees 87% of all employees have had annual evaluation interview
  • 22. www.steria.com Environment Steria Corporate Responsibility
  • 23. www.steria.com Environment Our target Make our business more environmentally sustainable and help our clients do the same
  • 24. www.steria.com Environment To achieve sustainability, we need to change the way companies operate; now and in the future As an IT company we feel particularly responsible for promoting the UN Global Compact’s ninth principle that is to encourage the development and diffusion of environmentally friendly technologies To achieve this, we aim to lead by example and support clients with thought leadership, consultancy services and practical technological solutions to their environmental challenges Maximum Positive Impact 2012 Carbon Disclosure Project score 98% (transparency) A- (performance)
  • 25. www.steria.com ‘Living Green’: Through employee engagement we optimize our business operation to become greener Environmental Certification: We continue ISO14001 certification and have started external verification to ISO14064-3 Energy Management: We conduct energy reduction initiatives in the workplace and are moving to renewable energies across our offices Business Travel Management: We are reducing our travel footprint through leveraging technology and are carbon neutral in our air & road travel since 2010 Supply Chain Management: We are focusing on our main suppliers to green our supply chain Waste Management: We are working on minimising our electronic & general waste through reduction and recycling Reporting: We report internally and externally (GRI,…), participating in benchmarks (CDP, Gaia, Vigeo,…) Sustainability Solutions to Clients: We support our clients to become more environmentally sustainable through our sustainability consulting and solutions 8 initiatives to Built a more Sustainable Environment 8 company-wide initiatives for environmental performance 8 initiatives
  • 26. www.steria.com Initiatives to Minimise our own Impact Targets & Figures Environment -50% reduction in emissions by end of 2020 50% renewable energy by end of 2016 Zero waste to landfill by end of 2020 Carbon Neutral for Data Centres by 2014 Carbon Neutral for Energy by end of 2016
  • 27. www.steria.com Carbon Offset Programs since 2010 for Business Air & Road Travel Environment Yugur Run-of-River Hydro Project, China Hydro Project Tamil Nadu Wind Power Project, India. Wind Power Project Tieling Coal Mine Methane Project, China. Coal Mine Methane Project Thar Desert Wind Power Project, India. Wind Desert Project Voluntary Offsetting Travel Footprint Offset of 14,750 tons CO2e 22% reduction in Travel in 4 years (2009-2012)
  • 28. www.steria.com Innovative IT services minimising environmental impact Services to support clients to meet environment, social & economic objectives Optimise smart energy use, including managing demand response, renewable energies to providing new energy-utilities services Major contributor of innovative projects, leveraging Smart Energy Management, Smart Transport offerings and streamline services to citizens Sustainable Business IT driving multimodal transport and use of collective transport Supporting our clients with innovative solutions to make them more sustainable Leveraging IT to maximise benefits Innovating & Driving a Sustainable World for All Sustainability Consulting Smart Cities Smart Transport Smart Energy Management
  • 29. www.steria.com Living Green: Greener Workplaces Environment Energy efficient lighting in UK Green Office®, the 1st Positive Energy Building in France Office in Stockholm is warmed by the excess body heat of 250,000 travelers passing through the nearby station 100% Renewable energy in Danish & German offices Low carbon electricity in UK offices
  • 30. Community Steria Corporate Responsibility
  • 31. www.steria.com Community Enabling disadvantaged people by bridging the digital divide, giving access to education, IT and job opportunities Our target
  • 32. Steria supports Training Programs to Give Access to Education Giving access to education to underprivileged people is the most efficient way of improving their living conditions in the long term Education is the main driver of wealth in society and a real social elevator With the support of volunteers, Steria is engaged in concrete actions to help children and young people Community
  • 33. Steria Supports Training Programs to Give Access to IT IT and education programs enable disadvantaged people by providing IT tools and mentoring to facilitate social and professional integration Steria - Institut de France Foundation supports projects where IT brings direct benefit to people in need, in the areas of education, innovation and social entrepreneurship Steria volunteers are sharing their skills through community programs Community
  • 34. Training programs with diplomas leading to a job and promoting independence, self-respect Graduate Scholarship Programs for students of Steria-supported schools in India to pursue a university degree Job oriented career development program for students from Steria- supported schools in partnership with National Institute of Information Technology Partnership with PN Cambodia to train young people to IT jobs Steria Supports Training Programs to Give Access to a Job Community
  • 35. www.steria.com Solidarity at Group level Community A day for fundraising, everywhere in the company to support community programs A day to support initiatives from Steria employees and encourage their involvement in community programs A day to focus on interactions between employees, customers, various aid organizations and schools One Day Challenge 159 000€ Fundraising in 2012 thanks to several thousands volunteers
  • 36. www.steria.com Community 39 projects supported by Steria Fondation in France, Cambodia, the Philippines, Burkina Faso, Niger, Benin 50 schools, 175 scholars, 65.000 children supported by community programs in India One Day Challenge 159.000€ Fundraising in 2012 thanks to several thousands volunteers Figures One Steria/ One Country/ One school Program: 9Steria countries support one school in India 2 volunteer-driven Foundations: www.fondation steria.org, www.steria indiafoundation .com
  • 37. www.steria.com In 2012, we achieved several successes in the field of Corporate Responsibility that we are especially proud of. In 2013, we want to built on this momentum and recognise that there is still much to be done! Steria Corporate Responsibility
  • 38. www.steria.com Thank You !PhotoCredits:C.Cieutat.AOS,Steria