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Integrated Engagement Model

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Integrated Engagement Model Integrated Engagement Model Presentation Transcript

  • Integrated Engagement ModelTM
  • INTEGRATED ENGAGEMENT
  • INTEGRATED ENGAGEMENT • Integrated EngagementTM is a model for ensuring maximum benefit to all stakeholders • Creating a framework for accountability to funders, clients & the community ensures that no resources are wasted • Full accountability fosters lasting partnerships that • Create Meaningful Change • Drive Sales & Enhance Customer Loyalty • Achieve Superior Results
  • EFFECTIVE PARTNERSHIPS Community, Customer, Investor, and Other Stakeholder Goals Funder Nonprofit Resources & Funding Communication Standards Expected Outcomes Partnership Agreement Service Level Agreement Business Priorities Community Benefit Partnership Goals Success Metrics Resource Commitment Project Development Project Impact Metrics Funding Commitment Communication Project Impact Goals Project Development Project Team Project Milestones Governance Project Project Project Community Impact, Resource, and Fund Utilization Reporting
  • EFFECTIVE PARTNERSHIPS Community, Customer, Investor, and Other Stakeholder Goals • Effective Partnerships Start by Aligning: Funder Nonprofit • Community Needs • Customer Interests • Investor & Stakeholder Resources & Funding Expected Outcomes Partnership Agreement Communication Standards Service Level Agreement Goals Business Priorities Community Benefit Partnership Goals Success Metrics • Partnership Agreements Define Goals Resource Commitment Project Development Project Impact Metrics • Project Development is Driven Funding Commitment Project Impact Goals Project Development Communication Project Team by Partnership Goals Project Milestones Governance • Project Activities Address Community Goals Project Project Project • Results are Reported to all Community Impact, Resource, and Fund Utilization Reporting Stakeholders & the Community
  • ALIGNING GOALS Community, Customer, Investor, and Other Stakeholder Goals Funder Nonprofit Resources & Funding Communication Standards Expected Outcomes Partnership Agreement Service Level Agreement Business Priorities Community Benefit Partnership Goals Success Metrics Resource Commitment Project Development Project Impact Metrics Funding Commitment Communication Project Impact Goals Project Development Project Team Project Milestones Governance Project Project Project Community Impact, Resource, and Fund Utilization Reporting
  • ALIGNING GOALS Community, Customer, Investor, and Other Stakeholder Goals • Community Goals • Are Clearly Defined Funder Nonprofit • Consensus Driven • Compelling & Urgent Resources & Funding Expected Outcomes Partnership Agreement Communication Standards Service Level Agreement • Customer Goals • Have a Natural Overlap Business Priorities Community Benefit Partnership Goals Success Metrics with Client Profile • Engaging & Participatory Resource Commitment Project Development Project Impact Metrics Investor Goals Funding Commitment Communication Project Impact Goals Project Milestones Project Development Project Team Governance • • Integrated into Marketing • Drives Sales & Increase Project Project Project Company Goodwill Community Impact, Resource, and Fund Utilization Reporting • Other Stakeholders
  • STANDOUT PARTNERSHIPS Community, Customer, Investor, and Other Stakeholder Goals Funder Nonprofit Resources & Funding Communication Standards Expected Outcomes Partnership Agreement Service Level Agreement Business Priorities Community Benefit Partnership Goals Success Metrics Resource Commitment Project Development Project Impact Metrics Funding Commitment Communication Project Impact Goals Project Development Project Team Project Milestones Governance Project Project Project Community Impact, Resource, and Fund Utilization Reporting
  • STANDOUT PARTNERSHIPS Community, Customer, Investor, and Other Stakeholder Goals • Standout Partnerships are • A Team Effort Funder Nonprofit • Highly Visible • Accountable • Enduring Resources & Funding Communication Standards Expected Outcomes Business Priorities Partnership Goals Partnership Agreement Service Level Agreement Community Benefit Success Metrics • Funder Responsibility • Financial Resources • Professional Expertise Resource Commitment Project Development Project Impact Metrics • Public Exposure & Advocacy Funding Commitment Communication Project Impact Goals Project Team Nonprofit Responsibility Project Development Project Milestones Governance • • Program Expertise • Community Resources • Vision Project Project Project • Passion Community Impact, Resource, and Fund Utilization Reporting
  • PARTNERSHIP AGREEMENTS Community, Customer, Investor, and Other Stakeholder Goals Funder Nonprofit Resources & Funding Communication Standards Expected Outcomes Partnership Agreement Service Level Agreement Business Priorities Community Benefit Partnership Goals Success Metrics Resource Commitment Project Development Project Impact Metrics Funding Commitment Communication Project Impact Goals Project Development Project Team Project Milestones Governance Project Project Project Community Impact, Resource, and Fund Utilization Reporting
  • PARTNERSHIP AGREEMENTS Community, Customer, Investor, and Other Stakeholder Goals • Partnership Agreements Define • Purpose Funder Nonprofit • Goals • Roles • Commitment Resources & Funding Expected Outcomes Partnership Agreement Communication Standards Service Level Agreement • Funder Commitment Business Priorities Community Benefit Partnership Goals Success Metrics • Resources & Funding • Expected Outcomes • Business Priorities • Partnership Goals Resource Commitment Project Development Project Impact Metrics Funding Commitment Communication Project Impact Goals Project Development Project Team • Nonprofit Commitment Project Milestones Governance • Communication Standards • Service Level Agreement • Community Benefit Project Project Project • Success Metrics Community Impact, Resource, and Fund Utilization Reporting
  • PROJECT DEVELOPMENT Community, Customer, Investor, and Other Stakeholder Goals Funder Nonprofit Resources & Funding Communication Standards Expected Outcomes Partnership Agreement Service Level Agreement Business Priorities Community Benefit Partnership Goals Success Metrics Resource Commitment Project Development Project Impact Metrics Funding Commitment Communication Project Impact Goals Project Development Project Team Project Milestones Governance Project Project Project Community Impact, Resource, and Fund Utilization Reporting
  • PROJECT DEVELOPMENT Community, Customer, Investor, and Other Stakeholder Goals • Project Development Guided by • The Partnership Agreement • Input from Funders & Funder Nonprofit Providers Resources & Funding Communication Standards • Funders • Resources Commitment Expected Outcomes Partnership Agreement Service Level Agreement Business Priorities Community Benefit Partnership Goals Success Metrics • Funding Commitment • Impact Goals Resource Commitment Project Development Project Impact Metrics • Project Milestones Funding Commitment Communication Project Impact Goals Project Milestones Project Development Project Team Governance • Nonprofits • Impact Metrics • Communication Tools Project Project Project • Project Team Community Impact, Resource, and Fund Utilization Reporting • Governance
  • PROJECT IMPLEMENTATION Community, Customer, Investor, and Other Stakeholder Goals Funder Nonprofit Resources & Funding Communication Standards Expected Outcomes Partnership Agreement Service Level Agreement Business Priorities Community Benefit Partnership Goals Success Metrics Resource Commitment Project Development Project Impact Metrics Funding Commitment Communication Project Impact Goals Project Development Project Team Project Milestones Governance Project Project Project Community Impact, Resource, and Fund Utilization Reporting
  • PROJECT IMPLEMENTATION Community, Customer, Investor, and Other Stakeholder Goals • Effective Project Implementation Requires Adherence to: • Project Development Guidelines Funder Nonprofit • The Partnership Agreement • Funder, Community & Provider Goals Resources & Funding Communication Standards Expected Outcomes Business Priorities Partnership Agreement Service Level Agreement Community Benefit • Reporting Partnership Goals Success Metrics • Community Impact • Resource Management • Goals Resource Commitment Project Development Project Impact Metrics Funding Commitment Communication • Fund Utilization Project Impact Goals Project Development Project Team Project Milestones Governance • Accountability • To Funders • To Nonprofit Management Project Project Project • To Project Beneficiaries Community Impact, Resource, and Fund Utilization Reporting • To Community
  • ABOUT US
  • ABOUT US At Measured Outcomes, we are committed to success for nonprofits, businesses, foundations, and the entire community. We believe that together we can achieve great things! Nonprofits, in conjunction with individuals, businesses, corporate responsibility programs, governments and foundations, spend millions of dollars each year on programs to improve the lives of people through direct service, education and philanthropy. We all intuitively know that our work is making a difference, but few organizations can provide the information necessary to prove it. There is no other area of industry, or personal finance, where so much money is invested without first forecasting what tangible results are to be achieved, and developing systems to benchmark against those expectations. The question becomes how do organizations and investors measure outcomes when the goals involve complex social and quality of life issues? Measured Outcomes was founded on the belief that what gets measured gets done! We leverage our community development, business, and nonprofit experience to help bridge the gap between funders, community groups, and service providers. Whether we are helping develop new programs, or restructuring existing ones, we work with you, and your partners, to make certain that no resource is wasted and that all outcomes are measured effectively and communicated in a way that is immediately accessible and tailored to the needs of businesses, government, nonprofits, and the community.
  • CONTACT US
  • CONTACT US The staff of Measured Outcomes is committed to providing you with the highest level of service possible. We look forward to hearing your questions, comments, concerns, or well-wishes. We can be reached at: Measured Outcomes LLC P.O. Box 402 Isleton, CA 95641 (415) 968-9121 www.measuredoutcomes.net stephen@measuredoutcomes.net